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Creating your Top Team
- 1. Creating your Top Team Richard Murray
- 2. How to find your “Goose” “None of us is as smart as all of us.” - Ken Blanchard • Uplift • Wing man vs maverick • Shared leadership • Encouragement
- 4. What do we learn about teams from the Apollo missions? • Ability to leverage outside strength – Over 20,000 outside organizations contributed to the success of Apollo • A culture of teamwork and accountability – Departments come together to meet deadlines and targets • Learn fast, fail faster– Admit what you don’t know, but have a clear goal: “We choose to go to the moon.”
- 6. Be bigger than you are by leveraging your partnerships
- 7. Time IS money… • What are you SPECIFICALLY looking to add? – Someone to handle tasks? – Expertise? • Have you leveraged your outside resources? • What is your current team capable of? – Do you have the skills in-house or can they be developed?
- 9. “Be Excellent” in hiring Be Ready to hire Have a process Invest in onboarding
- 11. How to identify: • DISC Profile • Patterns of: • Hard work • Learning • Self-teaching • They have “it”
- 12. Culture
- 13. Own it • Hire people who will take responsibilityand be clear you expect them to take it • Set clear and measurable goals • SMART – Specific, Measurable, Achievable, Relevant, Timed • Delegate and Empower • Measure and Review • Coach
- 14. Can you evolve? • You are your biggest enemy
- 15. • Relationship Partner • Identify Opportunity • Technical Review Call • Contract Review • Confirm Pricing • Circuit Configuration • LOAs/RESPORG • LCON/TCON/BCO N • Vendor Verification • DueDates • Set Turn-Up Expectations • Submit to Supplier • Order #s • PM Outline – Partner • SOW - Customer • Manage Timelines • Customer • Suppler • Vendor • Communication Flow • Basecamp • Initiate/Resolve Escalations • Submit Additional Paperwork • Addendums • LOAs • RESPORG • Security • Create/Maintain Inventory Sheet / Visio Diagram • Provide Supplier Escalation and Base Mgmt. Contact sheet • Perform 1st Bill Review • MACD Orders • Renewals • Bill Review • Escalations • Maintain Customer Relationship Qualification Qualification Design Pricing & Proposals Contracts & Tech Review Proj. Mgmt./ Coordination Account Management • Pricing • Create Proposal • Present Solution • Follow-Up • Address Questions/Concern s • Identify Current Products/Services • Discovery • Design Validation • Inventory Review • Bill Review
- 18. Where are we? Where are we going? How will we get there?
- 19. THANK YOU!