1. Samantha L. Ruth
812 Aztec Dr
Ft. Collins, CO 80521
(440) 479-4353
ruthsl@mail.uc.edu
CAREER OBJECTIVE
I would like to be considered for increasing work responsibilities at the University of Colorado Health. I
will use my education, diverse work experience, and leadership skills to help UCH achieve its desired
objectives. While I am enjoying what I am presently doing, and am still learning a lot about how our team
contributes to our patient’s positive service and care experience, I am confident that I can assume an
increased role. I have received positive performance feedback/results, was nominated for the Guardian
Angel Award and have expanded my administrative and operational experience. I am involved in various
committees, and love working with our patients. I would be both excited and challenged to continue my
growth by seeking new roles and expanding my administrative/marketing responsibilities, as I am
committed to the health care industry and enjoy contributing to UC Health.
KEY TRAITS
 Organized and professional  Hard worker/fast learner  Competitive with drive to win
 Excellent customer service  Focused on health care career  Comfortable with technology
WORK EXPERIENCE
Front Office Receptionist, University of Colorado Heath Heart Center of the Rockies Ft. Collins, Co
June 2014 to current
 Lead of the Customer Service Champions, Employee Advisory Group member, Recognition team
member, participant of the Young Professional Affinity Group, head trainer of the front desk
receptionist position for all Heart Center locations, and nominated for Gardian Angel Award
 Professionally greet and assist clients according to their needs; including checking patients in/out,
giving directions, answering calls, coordinating future tests and appointments, and entering
paperwork.
 Responsible for admitting new and existing patients by confirming and entering key information,
insurance, and co-pay requirements. My duties also include checking patients out at the end of
their visit to ensure future appointments/ procedures are scheduled and orders are in the system.
 Cross trained with scheduling, medical records, and billing so I can better assist patients with all
aspects of their needs, including resolving problems.
 Coordinate doctor’s schedules with patient availability, while reviewing available office locations
and visit protocols for future appointments.
 Check the physician’s daily schedule to ensure all patients are scheduled correctly, and all
testing/labs have been completed and obtained for a smooth day in clinic.
 I assist other clinics in many locations and when postions need temporarily filled
Admissions, University of Cincinnati Physicians Opiate Program, Cincinnati, OH
December 2012 to November 2013
 Responsible for maintaining timeliness of patient and counselor meetings while ensuring a
professional, secure and friendly environment through organizational skills and clear
communications. My duties include welcoming patients, answering phone calls, handling large
money transactions with accurate data entry. I administer patients & their mandated bags and
locks required by law.
 I admit new patients as required, which includes accurate and timely data entry, creating
Identification cards, and assembling and distributing new patient packets.
Food Server, Bella Luna Italian Restaurant, Cincinnati, OH January 2013 to November 2013
 As a high end Italian restaurant, I attained increasing roles/responsibilities through my
focus/attention to customer service. I always strive to give customers the best 5 course dinning
service possible; including being able to describe and present each dish and proper wine
options/selections appropriately.

2.  Greet customers and make each table feel like they are part of the Bella Luna Family in order to
promote their desire to return and to provide a positive reference to other family and friends.
Food Server, BOH Cook, Cilantro Vietnamese Bistro, Cincinnati, OH March 2010 to December 2012
 Provide customers with a happy and efficient dining experience making sure to provide the best
food with the friendliest service.
 Cook/prepare the freshest food possible in the kitchen for our customers while keeping a clean
environment so that customers want to come back for the freshest food.
Administrative Assistant, Food Server, Pool Attendant, Quail Hollow Country Club, Concord, Ohio
May 2007 – December 2010
 I served as a receptionist and office assistant. This included; answering phone calls, greeting
members as they enter, answering e-mails, sending out newsflashes, filing, data entry and other
activities in the office.
 Was hired as a Pool Attendant/ Pool Server to serve incoming members and their guests,
enhancing their positive experience of the pool facility. Handled all billing of guests, facilitated
other food and beverage services, and helped manage all pool issues. I was upgraded to Pool
Server because I provided excellent services to Club members.
 Given my excellent knowledge and working relations with members, I also served as a hostess/
server at the Club’s private dining room and bar for standard dining and special events.
EDUCATION:
University of Cincinnati, Cincinnati, Ohio
Bachelor of Communications, (June 2012)
I graduated with my Bachelor of Communications in under 3 years at The University of Cincinnati.
Lakeland Community College, Mentor, Ohio
Associates Degree in Art, (May 2009)
Riverside High School, Painesville, Ohio (June, 2009)
Professional and Personal References
Leanne Bristol, Manager
University of Colorado Health Heart Center of the Rockies
2121 E. Harmony Rd. Suite 100
Ft. Collins, Co 80525
(970) 221-1000
Josh Runtenelli, Manager
University of Cincinnati Physicians Opiate Program
3131 Harvey Ave.
Cincinnati, OH 45219
(513) 588-8227
Maria Elana Barrows, Member Relations
Quail Hollow Country Club
11295 Quail Hollow Dr.
Concord, OH 44077
(440) 630-3801 work
(440) 867-8619 cell
Darren Pau, Owner
Cilantro Vietnamese Bistro
2516 Clifton Ave.
Cincinnati, OH 45219
(513)281-1732