Experienced Operations Manager Seeking New Challenge
1. Marc MacLean
11 Preston Drive
Epping, NH 03042
(603) 479-6871 | marcmaclean11@gmail.com
Objective
To obtain a challenging position within a growing organization where I can utilize my skills and experience to
improve operations, increase profitability, and enhance growth
Qualifications Summary
Operations manager with 17 years of experience successfully coordinating the activities of various departments
concerned with the transportation, storage and handling, and distribution of petroleum products. Comfortable
working with people of all levels and having an excellent approach to solving problems and improving business
processes. Having proven people management skills, with the ability to manage performance and motivate staff
on an individual and team level.
● Logistics Management ● Quality Assurance ● Operational Strategy
● Budget Management ● Regulatory Compliance ● Operational Efficiency
● Performance Management ● Environmental Compliance ● Program Management
● Inventory Management ● Leadership ● Project Management
Work Experience
Terminal Operations Manager Portsmouth, NH
Irving Oil Nov 1997 – Nov 2014
● Manage all aspects of petroleum product movement from ship to storage to the customer
● Implement and communicate operating procedures aligned with corporate and industry standards
● Ensure environmental and safety compliance
● Develop and implement a capital plan for the Terminals to support the growth of the business
● Act as a liaison to other business lines
● Build and maintain relationships with new/current customers
● Build and maintain relationships with Federal, State and local regulatory agencies
● Complete all aspects of the performance management program and supervise, coach and train
employees
● Identify opportunities for improvements of equipment, processes, training, new technologies, etc.
● Establish and implement departmental policies, goals, objectives, and procedures, conferring with
organization officials and staff members as necessary
2. ● Day to day operations management
● Key Accomplishments
o Created and managed a $2 million USD budget to fund operations, maximize investments, and
increase efficiencies which resulted in a 3% reduction in the overall budget year over year
o Implemented and managed all OSHA safety standards, resulting in an injury-free environment
for eight consecutive years
o Project Management - Successfully managed multimillion dollar capital projects
o Training Program Manager - collaborated with multiple leaders to create and implement a
training program for six Marine Terminals in the U.S and Canada
o Maintenance Program Manager- collaborated with multiple leaders to create and implement a
maintenance program for six Marine Terminals in the U.S and Canada
Site Foreman Brentwood, NH
Rislove Construction Aug 1992 – Nov 1997
● Responsible for Project Layout, adherence to customer specifications, and overall project costs
● New hire training - responsibilities included: ensuring employee safety, ensuring high level of employee
ownership, and ensuring new employees were provided with the tools they needed to succeed
● Project scheduling / estimating - Ensured project timelines were met, as well as estimating additions to
the scope of work
Education
Southern New Hampshire University
Portsmouth, NH
Business Studies / Organizational Leadership
Additional Skills, Certifications & Qualifications
● OPA-90 Qualified Individual - Massachusetts Maritime Academy
● Port Facility Security Officer - Maine Maritime Academy
● Inspection of Petroleum Cargoes - International School for Inspectors of Petroleum