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5S IN OFFICE
ENVIRONMENT
Putting 5S To Work For You
1
Nice Place?
You never get a second
chance to make the
FIRST impression.
2
What is 5S?
 Foundation for Continuous
Improvement
 When 5S is achieved everywhere is
visually managed
 Easy to distinguish normal and abnormal
condition at a glance
3
In Summary: What is 5S?
A method of creating a CLEAN and
ORDERLY workplace that exposes
WASTES and make
ABNORMALITIES immediately
VISIBLE
4
Life Without 5S
5
A Clean and Orderly Office….
 Is more conducive
 Is more organized
 Is more productive
 Is more safety
 Is not a shame!
6
What are 5S?
 Sort (Seiri) – only what is necessary
 Set in Order (Seiton) – a place for everything
 Shine (Seiso) – clean
 Standardize – Seiketsu
 Sustain - Shitsuke
7
5S: Change of Mind Set
8
Preparation
9
 Record present situation
before launching 5S activities
 Pictures around your workplace
 Useful for comparison purposes
 Checkpoints
 Position of each photos taken
 Date all photos and use high
resolution color photos
1S – Sort (Seiri)
10
 Dictionary Definition
 A category of things or people with a
common feature (or organize them)
according to a specific rule or
principle
 Industrial Definition
 To distinguish between necessary
things and unnecessary things, and
getting rid of what you do not need.
Do These Places Look Familiar?
11
Our Workplace is Messy
12
48-hour Rule: If it is not going to be used in the work area within 48 hours, it does
not belong there.
Do You Throw These Things
Away?
13
Not necessary
now, but maybe
in the future
It works!
It has a value!
It’s still new!
It’s usable!
It looks nice!
Red Tag Tactic – Visual Cleaning
Up
14
 Vital clearing up technique
 Too much files, stationary, data etc
 Have been there more than 48 hours
 Anything out of its place
 As soon as unnecessary item is
identified
 Mark with a red tag
 Visible for anybody to see what need to be
eliminated or moved
 Use of red tag is 5S survival
Everything that moves should have a tag!
Sort – Basic Flow
15
Procedures to Implement Red
Tag
16
3. FIXING RED TAG STANDARDS
Clarify standards for unnecessary items: e.g. “NO TAG” for items to be used
within the next month. “TAG ON” for items not to be used within the next month.
2. DISTINGUISHING RED TAG ITEMS
Stock – Office Materials, Parts
Facilities – Machines, Furniture,
Spaces – Floor, Shelves, Storage
1. STARTING POINT
Participants – Management & staff
Period – 1 to 2 months
Key Point – Ensure nobody hides
unnecessary items
Procedures to Implement Red
Tag
17
6. DEALING WITH RED TAG ITEMS & EVALUATION
Stock – List unnecessary stock, by dividing into
dead or sleeping stocks
Equipment – Move or eject any items which
inhibit the implementation of 5S activities
5. ATTACHING TAGS
Listen to no excuse (be strict about it!
Attach tags to any doubtful items!
The no. of tags indicates efficiency
4. PRODUCTION OF RED TAGS
It’s important that everybody can see them at a
glance
A4 size red paper
Include name of items, quantity, reasons, etc.
What do we attach Red Tag to?
18
 Anything that is not needed
 Stock, part or supply
 Forms, Samples
 Documents
 File, cabinets, memos, reports, board,
stationeries
 Machine, furniture or equipment
 Copy/fax machine, shredder, flower pots, desk,
chairs
 But never red tag people, even if you are
tempted to
Everything that moves should have a tag!
Where to Sort: Examples of
Places
19
 Along walls, partitions, corners etc
 In designated room, staircase
 On top of all flat surfaces
 Under desks or workbenches
 Inside storage cabinets
 Information board or schedule board
 Computer
No Man’s Land: Land or area that is unowned, uninhabited, or
Standards for Red Tag
20
 People common and natural reactions
 It’s wasteful to throw things away
 I spent so much time to make these things
 We might need it later
 How to decide on clear standards
 What is really needed?
 How much is really needed?
 What is not needed?
Examples of Standard – Pattern
A
21
1 Month 2 Months
Now
Needed Not Needed = Red Tag
Examples of Standard – Pattern
B
22
1 Week 2 Weeks
Now
Needed Not Needed = Red Tag
Examples of Standard – Pattern
C
23
1 Month
Now
Not Needed = Red Tag
Examples of Standard – Pattern
D
24
 No 5S Tag
 Used at least once every 2 days
 Do not remove from its place of
use
 5S Tag A
 Use about once a week
 Remove it from direct work area
but store it close
 5S Tag B
 Used once a month
 Store it somewhere accessible
in the facility
 5S Tag C
 Used once a year or less frequently
 Consider storing it outside or
moving it off-site
 5S Tag D
 No longer needed
 Remove: sell, scrap, return, donate
Red Tag Example
25
Attaching Red Tags
26
 Checkpoints
 Person responsible
 Manager or members of staff not directly
responsible for that workstation
 Attachment period
 1 or 2 days if necessary (max. 1 week)
 Attitude
 Employees will believe everything is
necessary
 Look at situation with a very critical attitude
 Be a red tag devil
Action & Evaluation
27
 Clarify WHY red tag
have been attached
 Decide what appropriate
action to take
 Tagged stock/supply
 Equipment
 Eliminate anything which
interferes with
improvement activities
TAGGED
SUPPLY/STOCK
DEFECTIVE ITEMS
DEAD/OBSOLETE
STOCK
SLEEPING/SLOW
MOVING STOCK
LEFTOVER
MATERIAL
(WRITTEN OFF
ALREADY)
Eliminat
e
Move to tagged item
storage area
Distinguish between
un- & necessary &
disposition plan
Let’s Go Out And Play
28
 30min Exercise
 Designate Red Tag Area
for each team
 Bring the Red Tags with
you
 Take pictures of each items
or place tagged
 Compile the List
 Pile them up
2S – Set in Order/Organize
(Seiton)
29
 Dictionary Definition
 Establishing a neat layout so that
you can always get just as much
of what you need and when you
need.
 Industrial Definition
 It is a way of eliminating search.
Cleaning Before Organizing
31
 Get the dirt off
 Organizing means
standardization, but
standardization cannot start
until everything is clean
 Eliminate unnecessary items
first
 Clean every dirty places and empty
spaces from which unnecessary items
have been removed
Cleaning Before Organizing
32
 Do cleaning together
 Clean and paint
Set/Organize Key Words
33
What Do We Search In An
Office?
34
 Files, Documents & Forms
 Building, Level, Department, Desk &
Person
 Rooms – Meeting, Store, Toilet,
Cafeteria
 Power Source, Switches, LAN,
Lighting
Error proof the guide so that anyone can move around with less assistance
How Long Can You Wait?
35
 When you ask someone to
bring a file, how long can
you wait without getting
mad?
 How long is your Patience?
 5 min
 2 min
 5 sec
How Long Can You Wait?
36
What about searching file inside
Storage Proximity
37
 If item is used several times a day
 Store “in the workstation” if possible.
 If item is used at least once every 2 days
 Store in the work area.
 If the item is used about once a week
 Store close to the work area.
 If item is used once a month
 Store somewhere accessible in the facility.
Don’t be a Squirrel Warehouse
3 Keys to Organizing
38
Standardizatio
n
Anybody
Immediately
Can See
Can Take Out
Can Return
Where?
What?
How
many?
Fix
Position
Fix Items
Fix
Quantity
3 KEYS
Open Storage System
39
 Closed Storage
System
 Cannot be seen
 Open Storage
System
 Visible at a glance
Let’s Go Out and Play
40
 30min
 Create an efficient
layout and less
search storage
system
 Map
 Label
3S – Shine/Sweep (Seiso)
41
 Definition
 Eliminating trash, filth,
and foreign matters
for a cleaner
workplace. Cleaning
as a form of
inspection.
Cleaning Targets (What to
Clean?)
42
 Storage Areas
 Cabinets, Rooms, Shelves
 Office Equipments
 Fax/Copy Machines,
Aircond Blower, Fans
 Cubicles, tables, chairs
 Surrounding Workplace
 Aisles, windows, meeting
rooms, toilets, lights, etc
Cleaning Methods
43
 Decide how cleaning
should be done
 Identify tools needed
 Identify locations to be
cleaned
 Identify cleaning
procedures
Let’s Go Out and Play
44
 15min
 Take one area and
think of all the
cleaning needs
 Develop your duty
roster
 Develop your cleaning
methods
4S – Standardize (Seiketsu)
45
 Definition
 Keeping things organized (seiri), neat
(seiton) and clean (seiso), even in
personal and environment aspect
 A tidy workplace at all times
 Institutionalizing everything that
was implemented
 The first 3S
 Everyone follow the best practices the
best way
 Define best practices?
Check Unnecessary Items First
46
 No unnecessary
items remaining
after application of
red tag tactic
 List items for scrap
DEPT
CHECKER DATE
YES NO
1 Are there any unused items in storage?
2 Is there anything in the aisles which is not in use?
3 Are there any unnecessary equipments?
4
Are there any unnecessary items on or above the
shelves or cabinets?
5
Are there any unnecessary items around or under
the equipments or furnitures?
6
7
8
9
10
CHECKLIST FOR UNNECESSARY ITEMS AT THE
WORKPLACE
ACTION
(INC. DATELINE)
CHECK
CHECKPOINTS
NO.
Check Storage (Set in Order)
47
 Are all items properly
organized? DEPT
CHECKER DATE
YES NO
1 Is storage of supplies fully organized?
2
Have the 3 keys been applied to the storage of
supplies?
3
Have more than 80% of floor lines location been
drawn?
4
Are there any unnecessary items on or above the
shelves or cabinets?
5 Do supplies have an open storage system?
6 Van all stored items be seen at a glance?
7
8
9
10
WORKPLACE CHECKLIST
ACTION
(INC. DATELINE)
CHECK
CHECKPOINTS
NO.
Check for Dust & Dirt
48
 Running a finger
along a certain
location can show just
how clean the
workplace is
DEPT
CHECKER DATE
YES NO
1
Are the items and shelves in storage/workplace is
free of dust?
2 Are supplies and shelves free of dust?
3 Are workplace free from dirt and dust?
4
Is the are around the workplace free from dirt and
dust?
5 Are all the aisles and floors clean?
6 Has a clean strategy been implemented?
7
8
9
10
DUST FREE/DIRT FREE CHECKLIST
ACTION
(INC. DATELINE)
CHECK
CHECKPOINTS
NO.
Let’s Come Out and Play
49
 20min
 Use Google to search
for checklist and
develop your own:
 Unnecessary checklist
 Organize checklist
 Cleaning checklist
5S – Sustain (Shitsuke)
50
 Doing the right thing
as a matter of
course
5S Terminology
51
Sort
Set In Order
Shine
Standardize
Sustain
 When in doubt, move it out
 A place for everything and everything in its
place
 To clean and inspect
 Make up the rules and follow them
 Make it part of everyday life
52

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5S Training Presentation.pptx

  • 1. 5S IN OFFICE ENVIRONMENT Putting 5S To Work For You 1
  • 2. Nice Place? You never get a second chance to make the FIRST impression. 2
  • 3. What is 5S?  Foundation for Continuous Improvement  When 5S is achieved everywhere is visually managed  Easy to distinguish normal and abnormal condition at a glance 3
  • 4. In Summary: What is 5S? A method of creating a CLEAN and ORDERLY workplace that exposes WASTES and make ABNORMALITIES immediately VISIBLE 4
  • 6. A Clean and Orderly Office….  Is more conducive  Is more organized  Is more productive  Is more safety  Is not a shame! 6
  • 7. What are 5S?  Sort (Seiri) – only what is necessary  Set in Order (Seiton) – a place for everything  Shine (Seiso) – clean  Standardize – Seiketsu  Sustain - Shitsuke 7
  • 8. 5S: Change of Mind Set 8
  • 9. Preparation 9  Record present situation before launching 5S activities  Pictures around your workplace  Useful for comparison purposes  Checkpoints  Position of each photos taken  Date all photos and use high resolution color photos
  • 10. 1S – Sort (Seiri) 10  Dictionary Definition  A category of things or people with a common feature (or organize them) according to a specific rule or principle  Industrial Definition  To distinguish between necessary things and unnecessary things, and getting rid of what you do not need.
  • 11. Do These Places Look Familiar? 11
  • 12. Our Workplace is Messy 12 48-hour Rule: If it is not going to be used in the work area within 48 hours, it does not belong there.
  • 13. Do You Throw These Things Away? 13 Not necessary now, but maybe in the future It works! It has a value! It’s still new! It’s usable! It looks nice!
  • 14. Red Tag Tactic – Visual Cleaning Up 14  Vital clearing up technique  Too much files, stationary, data etc  Have been there more than 48 hours  Anything out of its place  As soon as unnecessary item is identified  Mark with a red tag  Visible for anybody to see what need to be eliminated or moved  Use of red tag is 5S survival Everything that moves should have a tag!
  • 15. Sort – Basic Flow 15
  • 16. Procedures to Implement Red Tag 16 3. FIXING RED TAG STANDARDS Clarify standards for unnecessary items: e.g. “NO TAG” for items to be used within the next month. “TAG ON” for items not to be used within the next month. 2. DISTINGUISHING RED TAG ITEMS Stock – Office Materials, Parts Facilities – Machines, Furniture, Spaces – Floor, Shelves, Storage 1. STARTING POINT Participants – Management & staff Period – 1 to 2 months Key Point – Ensure nobody hides unnecessary items
  • 17. Procedures to Implement Red Tag 17 6. DEALING WITH RED TAG ITEMS & EVALUATION Stock – List unnecessary stock, by dividing into dead or sleeping stocks Equipment – Move or eject any items which inhibit the implementation of 5S activities 5. ATTACHING TAGS Listen to no excuse (be strict about it! Attach tags to any doubtful items! The no. of tags indicates efficiency 4. PRODUCTION OF RED TAGS It’s important that everybody can see them at a glance A4 size red paper Include name of items, quantity, reasons, etc.
  • 18. What do we attach Red Tag to? 18  Anything that is not needed  Stock, part or supply  Forms, Samples  Documents  File, cabinets, memos, reports, board, stationeries  Machine, furniture or equipment  Copy/fax machine, shredder, flower pots, desk, chairs  But never red tag people, even if you are tempted to Everything that moves should have a tag!
  • 19. Where to Sort: Examples of Places 19  Along walls, partitions, corners etc  In designated room, staircase  On top of all flat surfaces  Under desks or workbenches  Inside storage cabinets  Information board or schedule board  Computer No Man’s Land: Land or area that is unowned, uninhabited, or
  • 20. Standards for Red Tag 20  People common and natural reactions  It’s wasteful to throw things away  I spent so much time to make these things  We might need it later  How to decide on clear standards  What is really needed?  How much is really needed?  What is not needed?
  • 21. Examples of Standard – Pattern A 21 1 Month 2 Months Now Needed Not Needed = Red Tag
  • 22. Examples of Standard – Pattern B 22 1 Week 2 Weeks Now Needed Not Needed = Red Tag
  • 23. Examples of Standard – Pattern C 23 1 Month Now Not Needed = Red Tag
  • 24. Examples of Standard – Pattern D 24  No 5S Tag  Used at least once every 2 days  Do not remove from its place of use  5S Tag A  Use about once a week  Remove it from direct work area but store it close  5S Tag B  Used once a month  Store it somewhere accessible in the facility  5S Tag C  Used once a year or less frequently  Consider storing it outside or moving it off-site  5S Tag D  No longer needed  Remove: sell, scrap, return, donate
  • 26. Attaching Red Tags 26  Checkpoints  Person responsible  Manager or members of staff not directly responsible for that workstation  Attachment period  1 or 2 days if necessary (max. 1 week)  Attitude  Employees will believe everything is necessary  Look at situation with a very critical attitude  Be a red tag devil
  • 27. Action & Evaluation 27  Clarify WHY red tag have been attached  Decide what appropriate action to take  Tagged stock/supply  Equipment  Eliminate anything which interferes with improvement activities TAGGED SUPPLY/STOCK DEFECTIVE ITEMS DEAD/OBSOLETE STOCK SLEEPING/SLOW MOVING STOCK LEFTOVER MATERIAL (WRITTEN OFF ALREADY) Eliminat e Move to tagged item storage area Distinguish between un- & necessary & disposition plan
  • 28. Let’s Go Out And Play 28  30min Exercise  Designate Red Tag Area for each team  Bring the Red Tags with you  Take pictures of each items or place tagged  Compile the List  Pile them up
  • 29. 2S – Set in Order/Organize (Seiton) 29  Dictionary Definition  Establishing a neat layout so that you can always get just as much of what you need and when you need.  Industrial Definition  It is a way of eliminating search.
  • 30. Cleaning Before Organizing 31  Get the dirt off  Organizing means standardization, but standardization cannot start until everything is clean  Eliminate unnecessary items first  Clean every dirty places and empty spaces from which unnecessary items have been removed
  • 31. Cleaning Before Organizing 32  Do cleaning together  Clean and paint
  • 33. What Do We Search In An Office? 34  Files, Documents & Forms  Building, Level, Department, Desk & Person  Rooms – Meeting, Store, Toilet, Cafeteria  Power Source, Switches, LAN, Lighting Error proof the guide so that anyone can move around with less assistance
  • 34. How Long Can You Wait? 35  When you ask someone to bring a file, how long can you wait without getting mad?  How long is your Patience?  5 min  2 min  5 sec
  • 35. How Long Can You Wait? 36 What about searching file inside
  • 36. Storage Proximity 37  If item is used several times a day  Store “in the workstation” if possible.  If item is used at least once every 2 days  Store in the work area.  If the item is used about once a week  Store close to the work area.  If item is used once a month  Store somewhere accessible in the facility. Don’t be a Squirrel Warehouse
  • 37. 3 Keys to Organizing 38 Standardizatio n Anybody Immediately Can See Can Take Out Can Return Where? What? How many? Fix Position Fix Items Fix Quantity 3 KEYS
  • 38. Open Storage System 39  Closed Storage System  Cannot be seen  Open Storage System  Visible at a glance
  • 39. Let’s Go Out and Play 40  30min  Create an efficient layout and less search storage system  Map  Label
  • 40. 3S – Shine/Sweep (Seiso) 41  Definition  Eliminating trash, filth, and foreign matters for a cleaner workplace. Cleaning as a form of inspection.
  • 41. Cleaning Targets (What to Clean?) 42  Storage Areas  Cabinets, Rooms, Shelves  Office Equipments  Fax/Copy Machines, Aircond Blower, Fans  Cubicles, tables, chairs  Surrounding Workplace  Aisles, windows, meeting rooms, toilets, lights, etc
  • 42. Cleaning Methods 43  Decide how cleaning should be done  Identify tools needed  Identify locations to be cleaned  Identify cleaning procedures
  • 43. Let’s Go Out and Play 44  15min  Take one area and think of all the cleaning needs  Develop your duty roster  Develop your cleaning methods
  • 44. 4S – Standardize (Seiketsu) 45  Definition  Keeping things organized (seiri), neat (seiton) and clean (seiso), even in personal and environment aspect  A tidy workplace at all times  Institutionalizing everything that was implemented  The first 3S  Everyone follow the best practices the best way  Define best practices?
  • 45. Check Unnecessary Items First 46  No unnecessary items remaining after application of red tag tactic  List items for scrap DEPT CHECKER DATE YES NO 1 Are there any unused items in storage? 2 Is there anything in the aisles which is not in use? 3 Are there any unnecessary equipments? 4 Are there any unnecessary items on or above the shelves or cabinets? 5 Are there any unnecessary items around or under the equipments or furnitures? 6 7 8 9 10 CHECKLIST FOR UNNECESSARY ITEMS AT THE WORKPLACE ACTION (INC. DATELINE) CHECK CHECKPOINTS NO.
  • 46. Check Storage (Set in Order) 47  Are all items properly organized? DEPT CHECKER DATE YES NO 1 Is storage of supplies fully organized? 2 Have the 3 keys been applied to the storage of supplies? 3 Have more than 80% of floor lines location been drawn? 4 Are there any unnecessary items on or above the shelves or cabinets? 5 Do supplies have an open storage system? 6 Van all stored items be seen at a glance? 7 8 9 10 WORKPLACE CHECKLIST ACTION (INC. DATELINE) CHECK CHECKPOINTS NO.
  • 47. Check for Dust & Dirt 48  Running a finger along a certain location can show just how clean the workplace is DEPT CHECKER DATE YES NO 1 Are the items and shelves in storage/workplace is free of dust? 2 Are supplies and shelves free of dust? 3 Are workplace free from dirt and dust? 4 Is the are around the workplace free from dirt and dust? 5 Are all the aisles and floors clean? 6 Has a clean strategy been implemented? 7 8 9 10 DUST FREE/DIRT FREE CHECKLIST ACTION (INC. DATELINE) CHECK CHECKPOINTS NO.
  • 48. Let’s Come Out and Play 49  20min  Use Google to search for checklist and develop your own:  Unnecessary checklist  Organize checklist  Cleaning checklist
  • 49. 5S – Sustain (Shitsuke) 50  Doing the right thing as a matter of course
  • 50. 5S Terminology 51 Sort Set In Order Shine Standardize Sustain  When in doubt, move it out  A place for everything and everything in its place  To clean and inspect  Make up the rules and follow them  Make it part of everyday life
  • 51. 52