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5S IN OFFICE
ENVIRONMENT
Putting 5S To Work For You
1
Objectives
 The importance of 5S
 5S Elements and 5S
Process
 Put 5S into practices
 Continuous Improvement
Culture
2
Nice Place?
 There is no second
chance to make the
second impressions
3
The History of 5S
 5S traces it back to the 1950s
(Post WWII)
 Originated in Automotive industry
(Toyota)
 Developed out of necessity
 Few and limited resources
 Make every scrap count and waste
nothing
 Made famous by Hiroyuki Hirano
4
What is 5S?
 Principles taken from Japanese
philosophy
 Effective WPO & Standardize Work
Procedures
 K.I.S.S
 Oriented towards waste elimination
(NVA)
 Time, space, effort, material, etc
5
What is 5S?
 Foundation for Continuous
Improvement
 When 5S is achieved everywhere is
visually managed
 Easy to distinguish normal and abnormal
condition at a glance
 Involves employee participation
 Team based activity
6
In Summary: What is 5S?
 A method of creating a CLEAN and
ORDERLY workplace that exposes
WASTES and make
ABNORMALITIES immediately
VISIBLE
7
Life Without 5S
8
A Clean and Orderly Office….
 Is more conducive
 Is more organize
 Is more productive
 Is more safety
 Is not a shame!
9
What are 5S?
 Seiri – only what is necessary (sort)
 Seiton – a place for everything (set)
 Seiso – clean (shine)
 Seiketsu – standardize
 Shitsuke – sustain
10
5S Practical Level
11
 Level 1: Tidy Up First
 Active 5S
 Level 2: Making a Habit of 5S
 Effective 5S
 Level 3: Taking 5S to a Higher
Level
 Preventive 5S (Why Still….?)
2 Dimensions of 5S
Physical
(Appearance)
Psychological
(Cultural)
More than just a housekeeping activitie
12
5S: Change of Mind Set
13
5 Steps Towards 5S
Implementation
14
 Step 1: Team Preparation
 Step 2: Involvement from top
management
 Step 3: Gotong-royong
 Step 4: Complete 5S
 Step 5: Audit
Preparing the Team
15
 Top management 5S Buy-In
 Training & Tour
 Get full management support
 5S Steering Committee
 Identify 5S leader and team and team
members
Steering Committee
16
Define roles and responsibilities for each members
5S Promotional Approach
17
Active 5S
Step 1: Tidy Up First
19
Preparation
20
 Record present situation
before launching 5S activities
 Pictures around your workplace
 Useful for comparison purposes
 Checkpoints
 Position of each photos taken
 Date all photos and use high
resolution color photos
1S – Sort (Seiri)
21
 Dictionary Definition
 To put things in order (or
organize them) according to a
specific rule or principle
 Industrial Definition
 To distinguish between necessary
things and unnecessary things,
and getting rid of what you do not
need.
Do These Situations Look
Familiar?
22
Do you know what is where? What are they used for? When will they be used?
Our Workplace is Messy
23
48-hour Rule: If it is not going to be used in the work area within 48 hours, it does not
belong there.
Do You Throw These Things
Away?
24
Not necessary
now, but maybe
in the future
It works!
It has a value!
It’s still new!
It’s usable!
It looks nice!
Red Tag Tactic – Visual Cleaning
Up
25
 Vital clearing up technique
 Too much inventory, obsolete, damaged
 Have been there more than 48 hours
 Anything out of its place
 As soon as unnecessary item is
identified
 Marked with a red tag
 Visible for anybody to see what need to be
eliminated or moved
 Use of red tag is 5S survival
Everything that moves should have a tag!
Sort – Basic Flow
26
Procedures to Implement Red
Tag
27
3. FIXING RED TAG STANDARDS
Clarify standards for unnecessary items: e.g. “NO TAG” for items to be used within the next
month. “TAG ON” for items not to be used within the next month.
2. DISTINGUISHING RED TAG ITEMS
Stock – Office Materials, Pantries, Parts
Facilities – Machines, Furniture,
Spaces – Floor, Shelves, Storage, Columns,
Toilet
1. STARTING POINT
Participants – Management & Workers, EHS
Period – 1 to 2 months
Key Point – Ensure workers never hide
unnecessary items
Procedures to Implement Red
Tag
28
6. DEALING WITH RED TAG ITEMS & EVALUATION
Stock – List unnecessary stock, by dividing into
dead or sleeping stocks
Equipment – Move or eject any items which
hinder the implementation of 5S activities
5. ATTACHING TAGS
Don’t let people directly concerned attach them
Listen to no excuse (be strict about it!)
Attach tags to any doubtful items!
The no. of tags indicates efficiency
4. PRODUCTION OF RED TAGS
It’s important that everybody can see them at a
glance
A4 size red paper
Include name of items, quantity, reasons, etc.
What do we attach Red Tag to?
29
 Anything that is not needed
 Stock, part or supply
 Forms, Samples
 Documents
 File, cabinets, memos, reports, board,
stationeries
 Machine, furniture or equipment
 Copy/fax machine, shredder, flower pots, desk,
chairs
 But never red tag people, even if you are
tempted to
Everything that moves should have a tag!
Where: Examples of Places
30
 Along walls, partitions, corners & columns
 In designated room, mezzanines or staircase
 On top of all flat surfaces
 Under desks or workbenches
 Inside storage cabinets
 Any stack or pile
 Information board or schedule board
 Tool boxes
No Man’s Land: Land or area that is unowned, uninhabited, or undesirable.
Standards for Red Tag
31
 People common and natural reactions
 It’s wasteful to throw things away
 I spent so much time to make these things
 We might need it later
 How to decide on clear standards
 What is really needed?
 How much is really needed?
 What is not needed?
Examples of Standard – Pattern
A
32
1 Month 2 Months
Now
Needed Not Needed = Red Tage
Examples of Standard – Pattern
B
33
1 Week 2 Weeks
Now
Needed Not Needed = Red Tage
Examples of Standard – Pattern
C
34
1 Month
Now
Not Needed = Red Tage
Examples of Standard – Pattern
D
35
 No 5S Tag
 Used at least once every 2 days
 Do not remove from its place of
use
 5S Tag A
 Use about once a week
 Remove it from direct work area
but store it close
 5S Tag B
 Used once a month
 Store it somewhere accessible
in the facility
 5S Tag C
 Used once a year or less frequently
 Consider storing it outside or
moving it off-site
 5S Tag D
 No longer needed
 Remove: sell, scrap, return, donate
Examples of Standard
36
Red Tag Example
37
 Red – to make the tag stand out &
draw attention to office “grime”
 To remind people of safety
considerations
 Any material can serve this purpose
as long as it is striking
Attaching Red Tags
38
 “Shouldn’t workers at the
workplace attach them?
 NO! Get 2nd person viewpoint
 Someone other than the place
owner
 Put tag on any doubtful items
Attaching Red Tags
39
 Checkpoints
 Person responsible
 Manager or members of staff not directly
responsible for that workstation
 Attachment period
 1 or 2 days if necessary (max. 1 week)
 Attitude
 Employees will believe everything is
necessary
 Look at situation with a very critical attitude
 Be a red tag demon
Action & Evaluation
40
 Clarify WHY red tag
have been attached
 Decide what appropriate
action to take
 Tagged stock/supply
 Equipment
 Eliminate anything which
interferes with
improvement activities
TAGGED
SUPPLY/STOCK
DEFECTIVE ITEMS
DEAD/OBSOLETE
STOCK
SLEEPING/SLOW
MOVING STOCK
LEFTOVER
MATERIAL
(WRITTEN OFF
ALREADY)
Eliminat
e
Move to tagged item
storage area
Distinguish between
un- & necessary &
disposition plan
Let’s Go Out And Play
41
 30min Exercise
 Designate Red Tag Area
for each team
 Bring the Red Tags with
you
 Take pictures of each items
or place tagged
 Compile the List
 Pile them up
2S – Set/Organize (Seiton)
42
 Dictionary Definition
 Establishing a neat layout
so that you can always get
just as much of what you
need when you need it.
 Industrial Definition
 It is a way of eliminating
search.
Where Do We Need to Organize?
44
 Rack & Shelves
 Cabinets
 Storage Bins
 Scan & Save
Cleaning Before Organizing
45
 Get the dirt off
 Organizing means
standardization, but
standardization cannot start
until everything is clean
 Eliminate unnecessary items
first
 Clean every dirty places and empty
spaces from which unnecessary items
have been removed
Cleaning Before Organizing
46
 Do cleaning together
 Gotong-royong
 Clean and paint
Set/Organize Key Words
47
What Do We Search In An
Office?
48
 Files, Documents & Forms
 Building, Level, Department, Desk &
Person
 Rooms – Meeting, Store, Toilet,
Cafeteria (Pantry), Lobby
 Power Source, Switches, LAN, Aircon
& Lighting
Error proof the guide so that anyone can move around with less assistance
How Long Can You Wait?
49
 When you ask someone to
bring a hammer, how long
can you wait without getting
mad?
 How long is your Patience?
 5 min
 2 min
 5 sec
How Long Can You Wait?
50
What about searching file inside PC?
Storage Proximity – Reducing
Buffer
51
 If item is used several times a day
 Store “in the workstation” if possible.
 If item is used at least once every 2 days
 Store in the work area.
 If the item is used about once a week
 Store close to the work area.
 If item is used once a month
 Store somewhere accessible in the facility.
Don’t be a Squirrel Warehouse
Creating Address Grid (Zone
Map)
52
 Does your office have a
proper address grid?
 Every equipment, cubicle
and every storage place
needs its own address
 What to look for
 Where to look for
Drawing Floor Lines
53
 Draw line to delineate workplace
into sections
 Each section denotes separate
responsibility (accountability)
 Draw line to mark location, space
or position
 Draw line to regulate traffic
 Flow
 Exit & entrance
Implement a Signboard & Label
54
 Part of visual
organization strategy
 Sign or label should be
large and clear
 Major signboard should be
visible from entrance
 Floor  Dept  Section
 Unit  Name Tag
3 Keys to Organizing
55
 Organizing is a form of
standardization
 To organize is to standardize
storage
Standardizatio
n
Anybody
Immediately
Can See
Can Take
Out
Can
Return
Where?
What?
How
many?
Fix
Position
Fix Items
Fix
Quantity
3 KEYS
3 Keys – Basic Rules for
Storage/Label
56
 Remember – WHERE? WHAT?
HOW MANY?
 Do labeling that anybody can
understand these questions
 Where?
 Fix Position (indication of place)
 What?
 Fix Items (identification)
 How Many?
 Fix Quantity (indication of amount)
Labeling
Strategy
Labeling Strategy
57
Labeling Strategy
(Visual
Organization)
Stock/Supply
Where?
District ID
Sub District ID
What?
Shelf ID
Item ID
How Many?
ID of Min Qty
ID of Max Qty
Equipment/
Workstation
Identification
Fixing Position
58
Fixing Items
59
Fixing Quantity
60
Open Storage System
61
 Closed Storage
System
 Cannot be seen
 Open Storage
System
 Visible at a glance
Shadow Board System
62
 Classify into groups
 Store them together
Let’s Go Out and Play
63
 30min
 Create an efficient
layout and less
search storage
system
 Map
 Label
 Kanban
3S – Shine/Sweep (Seiso)
64
 Definition
 Eliminating trash, filth,
and foreign matters
for a cleaner
workplace. Cleaning
as a form of
inspection.
Shine/Sweep Key Words
65
Order of Cleaning
66
 Decide what to clean
 Decide who is in
charge of each
cleaning task
 Decide on cleaning
methods
 Prepare cleaning
tools and equipment
 Implement cleaning
Treat office properties as family treasures
Cleaning Targets (What to
Clean?)
67
 Storage Areas
 Cabinets, Rooms, Shelves
 Office Equipments
 Fax/Copy Machines,
Aircond Blower, Fans
 Cubicles, tables, chairs
 Surrounding Workplace
 Aisles, windows, meeting
rooms, toilets, lights, etc
Cleaning Responsibility
68
 Draw up a cleaning
responsibility map
 Divide into small areas
 Create a cleaning
schedule
 Duty roaster
 Clearly display the map
and the schedule
Cleaning Methods
69
 Decide how cleaning
should be done
 Identify tools needed
 Identify locations to be
cleaned
 Identify cleaning
procedures
Let’s Go Out and Play
70
 15min
 Take one area and
think of all the
cleaning needs
 Develop your duty
roster
 Develop your cleaning
methods
4S – Standardize (Seiketsu)
71
 Definition
 Keeping things organized (seiri), neat
(seiton) and clean (seiso), even in
personal and environment aspect
 A tidy workplace at all times
 Institutionalizing everything that
was implemented
 The first 3S
 Everyone follow the best practices the
best way
 Define best practices?
Check Unnecessary Items First
72
 No unnecessary
items remaining
after application of
red tag tactic
 List items for scrap
DEPT
CHECKER DATE
YES NO
1 Are there any unused items in storage?
2 Is there anything in the aisles which is not in use?
3 Are there any unnecessary equipments?
4
Are there any unnecessary items on or above the
shelves or cabinets?
5
Are there any unnecessary items around or under
the equipments or furnitures?
6
7
8
9
10
CHECKLIST FOR UNNECESSARY ITEMS AT THE
WORKPLACE
ACTION
(INC. DATELINE)
CHECK
CHECKPOINTS
NO.
Check Storage (Set in Order)
73
 Are all items properly
organized? DEPT
CHECKER DATE
YES NO
1 Is storage of supplies fully organized?
2
Have the 3 keys been applied to the storage of
supplies?
3
Have more than 80% of floor lines location been
drawn?
4
Are there any unnecessary items on or above the
shelves or cabinets?
5 Do supplies have an open storage system?
6 Van all stored items be seen at a glance?
7
8
9
10
WORKPLACE CHECKLIST
ACTION
(INC. DATELINE)
CHECK
CHECKPOINTS
NO.
Check for Dust & Dirt
74
 Running a finger
along a certain
location can show just
how clean the
workplace is
DEPT
CHECKER DATE
YES NO
1
Are the items and shelves in storage/workplace is
free of dust?
2 Are supplies and shelves free of dust?
3 Are workplace free from dirt and dust?
4
Is the are around the workplace free from dirt and
dust?
5 Are all the aisles and floors clean?
6 Has a clean strategy been implemented?
7
8
9
10
DUST FREE/DIRT FREE CHECKLIST
ACTION
(INC. DATELINE)
CHECK
CHECKPOINTS
NO.
Let’s Come Out and Play
75
 20min
 Use Google to search
for checklist and
develop your own:
 Unnecessary checklist
 Organize checklist
 Cleaning checklist
5S – Sustain (Shitsuke)
76
 Doing the right thing
as a matter of
course
Key Words
77
Visual Control
78
 Visual Control
 Build competitive
environment
 Welcomes
constructive
criticism
 Look at a glance
DEPT
CHECKER DATE
YES NO
1 Are the 3 keys in operation in storage area?
2
Can you distinguish unnecessary items in the
office at a glance?
3 Are all the lines work effectively?
4 Is the color of the line correct?
5 Is the office cleaned?
6 Is everybody sticking to the rules?
7
8
9
10
VISUAL CONTROL CHECKLIST
ACTION
(INC. DATELINE)
CHECK
CHECKPOINTS
NO.
5S Photo Display (Exhibition of
Success)
79
 Photos of before and
after
 High traffic area
 Communicate to
everybody
 Keep display for
some time
The office must have changed a lot since last taken picture.
5S Slogan
80
 Get everybody to
participate in 5s
 Make everybody submit
at least one idea
 Select the best slogan
 Put slogans on display
(high traffic)
 Change slogans frequently
Radar Chart
81
 Full evaluation of the
effectiveness of 5S
 Results posted with prizes
 Incentive for CI
 Separate checklist can be
developed for different
types of workplace
 Office, Receptionist,
Storage Room
 Develop first, improve later
Checklist 1 Checklist 2
Making A Habit Of 5S
82
 5S boards & checklist are
valuable records of
improvement
 Now you should have a clean
office
 This is just a start of 5S journey
 Don’t become complacent
 Is it possible to keep it that
way?
 Strive to make 5S habitual
Habitual 1S
83
 Continuously apply red tag tactic
 Monthly red tag patrol team
 Red tag on unnecessary
stock/inventory
 Controlling quantity for
inbox/outbox
Monthly Red Tag Tactic
84
 Inspection tour to ensure disposal
of unnecessary items
 Cross-functional team
 Visit every area
 Inspection results are announced
Red Tag On Stock/Inventory
85
 Controlling the quantity
purchased/store
 Reduce the quantity per order
 Start with more than one month
 Increase the number of deliveries of
supply (stagger)
 Min-Max level should be visible at a
glance
Controlling Quantity for Inbox/Outbox
86
 Reduce work discontinuity between
functions
 Regularly reduce the quantity
 Transit in smaller batch
 Improve processing time
 FIFO & GreenLane-RedLane
Habitual 2S
87
 Make it easy to use, return
and arrange things
 Oblique reference lines
 Shadow board
 Placement mark
 Color coding
 Creating working flow
Oblique Reference Line
88
 See at a glance any
disorder from a distance
 Color code
Shadow Board
89
 See at a glance any
disorder from a distance
 Color code
Placement Mark
90
 Outline the shape and
position of equipment,
furniture, dustbin, flower pots,
ashtray, etc
 Put names on placement even
nothing is present
 Remember the 3 Keys
Organize by Color Coding
91
 Avoid mistake by color
coding
 Divide items by group
 AP, AR, PO, DO
 Assign each group a color
Get the Work to Flow
92
 Make work flow seamlessly
between function
 Setup suitable layout
 Effective and efficient work
 Reduce T.A.T
 Reduce Work-In-Progress
(WIP)
Habitual 3S
93
 Making cleaning and checking
habitual
 Checking as part of cleaning
 Procedures for Clean & Check
 Deciding what to Clean & Check
 Deciding responsibility to Clean & Check
 Deciding on Clean & Check procedures
 Implementation of Clean & Check
Checking As Part of Cleaning
94
 No time to clean & check
separately
 Cleaning should include
checking
 Point out checking point
Procedures for Clean & Check
95
 Aim to achieve zero failure, zero error and zero
stoppages
 Step 1: Decide what to clean
 What & where
 Step 2: Decide responsibility
 Do not allow no-man’s land
 Step 3: Decide how to clean & check
 Which points & in what order
 Step 4: Implement cleaning & checking
 Step 5: Implement cleaning and maintenance
 Simple autonomous maintenance
Deciding on Clean & Check
Procedures
96
 Obvious problem points
 Identify repeating points
 5-Why?
 Develop countermeasures
 Clean
 Repair
 Replace
 Lubricate
Implementation of Cleaning &
Checking
97
 Display the Clean & Check List near
workstation/work area
 Implement the schedule
 Check and confirm at each point to be
cleaned and checked
Habit 4S
98
 Maintaining a spotless workplace
 Is there a standard for the elimination of
unnecessary items?
 Can order be restored quickly?
 Is the dirt cleaned up immediately?
 Are the first 3S is being practiced fully?
Standards to Eliminate Unnecessary
Items
99
 Establish standards to make eliminate
clutter from your immediate
surroundings
 How long are items kept surrounding by
 Red tag and remove ASAP
Can Order be Restored Quickly?
100
 What happens if any items lying
around and not returned after use?
 Is 3 Keys working?
 Does manager regularly patrol the
workplace?
 Is proper storage taken seriously?
 Be strict “on the spot” about a messy
workplace
Is Dirt Clean Up Immediately?
101
 Is the workplace is ever left dirty?
 Cleaning area defined?
 Responsibility fixed?
 Daily cleaning schedule?
 Has inspection patrol team set up?
 Are frank opinions and advice freely
exchange?
Are the First 3S Practiced Fully?
102
 To what extend the first 3S become
habitual?
 Do you have a standard? Do you follow you
standard?
 Can you detect messy and disarray at a
glance? Is it taken care of immediately?
 Is environment kept so clean and dirt
noticeable? Is there regular checking
schedule?
 Do what you say and say what you do
Habitual 5S
103
 Has 5S become a habit and taken
root?
 Rewarding the right behavior
 Give constructive behavior
 Focus improvement
 Radar Chart
Rewarding the Right Behavior
104
 Suggestion System
 Participation & Desire
 Contest or Quiz
 Build knowledge
 Penalizing the Wrong Behavior
Giving Constructive Criticism
105
 Constructive criticism is a sign of
commitment
 Boss who fail to provide constructive
criticism is a failure manager
 Leaders should also be ready to
accept criticism
Focus Improvement
106
 Whenever there is a sign of
disorder or failure
 Do you react immediately?
 Is corrective action identified?
 Is the actions effective?
Habitual 5S Radar Chart
107
 Have you succeeded in doing that yet?
 Cleaning up after unnecessary items appear
 Cleaning up so that unnecessary items don’t appear
 Organizing after things become disordered
 Organizing so that things never get disordered
 Cleaning after things get dirty
 Cleaning so that things won’t get dirty
 Standardizing to avoid mess
 Standardizing so that mess becomes impossible
 Compulsory 5S
 Quick implementation of improvement
108
5S In a Nutshell
109
6S Terminology
110
Sort
Set In Order
Shine
Standardize
Sustain
Safety
 When in doubt, move it out
 A place for everything and everything in its
place
 To clean and inspect
 Make up the rules and follow them
 Make it part of everyday life
 No job is so important that we can not stop to
do it safely
Seiri
111
Seiton
112
Seiso
113
Seiketsu
114
Shitsuke
115
Safety
116
 Create a safe place to work.
 Safety is priority #1.
 Prevent accidents and injuries while
enhancing safety consciousness.
 Safety and quality go hand-in-hand.
 Safety improves as the other S’s are
established.
5S Job Cycle Chart
117
Single Piece Flow
118
Milk-Run System
119

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Phuong phap trien khai 5S trong van phong

  • 1. 5S IN OFFICE ENVIRONMENT Putting 5S To Work For You 1
  • 2. Objectives  The importance of 5S  5S Elements and 5S Process  Put 5S into practices  Continuous Improvement Culture 2
  • 3. Nice Place?  There is no second chance to make the second impressions 3
  • 4. The History of 5S  5S traces it back to the 1950s (Post WWII)  Originated in Automotive industry (Toyota)  Developed out of necessity  Few and limited resources  Make every scrap count and waste nothing  Made famous by Hiroyuki Hirano 4
  • 5. What is 5S?  Principles taken from Japanese philosophy  Effective WPO & Standardize Work Procedures  K.I.S.S  Oriented towards waste elimination (NVA)  Time, space, effort, material, etc 5
  • 6. What is 5S?  Foundation for Continuous Improvement  When 5S is achieved everywhere is visually managed  Easy to distinguish normal and abnormal condition at a glance  Involves employee participation  Team based activity 6
  • 7. In Summary: What is 5S?  A method of creating a CLEAN and ORDERLY workplace that exposes WASTES and make ABNORMALITIES immediately VISIBLE 7
  • 9. A Clean and Orderly Office….  Is more conducive  Is more organize  Is more productive  Is more safety  Is not a shame! 9
  • 10. What are 5S?  Seiri – only what is necessary (sort)  Seiton – a place for everything (set)  Seiso – clean (shine)  Seiketsu – standardize  Shitsuke – sustain 10
  • 11. 5S Practical Level 11  Level 1: Tidy Up First  Active 5S  Level 2: Making a Habit of 5S  Effective 5S  Level 3: Taking 5S to a Higher Level  Preventive 5S (Why Still….?)
  • 12. 2 Dimensions of 5S Physical (Appearance) Psychological (Cultural) More than just a housekeeping activitie 12
  • 13. 5S: Change of Mind Set 13
  • 14. 5 Steps Towards 5S Implementation 14  Step 1: Team Preparation  Step 2: Involvement from top management  Step 3: Gotong-royong  Step 4: Complete 5S  Step 5: Audit
  • 15. Preparing the Team 15  Top management 5S Buy-In  Training & Tour  Get full management support  5S Steering Committee  Identify 5S leader and team and team members
  • 16. Steering Committee 16 Define roles and responsibilities for each members
  • 18. Active 5S Step 1: Tidy Up First 19
  • 19. Preparation 20  Record present situation before launching 5S activities  Pictures around your workplace  Useful for comparison purposes  Checkpoints  Position of each photos taken  Date all photos and use high resolution color photos
  • 20. 1S – Sort (Seiri) 21  Dictionary Definition  To put things in order (or organize them) according to a specific rule or principle  Industrial Definition  To distinguish between necessary things and unnecessary things, and getting rid of what you do not need.
  • 21. Do These Situations Look Familiar? 22 Do you know what is where? What are they used for? When will they be used?
  • 22. Our Workplace is Messy 23 48-hour Rule: If it is not going to be used in the work area within 48 hours, it does not belong there.
  • 23. Do You Throw These Things Away? 24 Not necessary now, but maybe in the future It works! It has a value! It’s still new! It’s usable! It looks nice!
  • 24. Red Tag Tactic – Visual Cleaning Up 25  Vital clearing up technique  Too much inventory, obsolete, damaged  Have been there more than 48 hours  Anything out of its place  As soon as unnecessary item is identified  Marked with a red tag  Visible for anybody to see what need to be eliminated or moved  Use of red tag is 5S survival Everything that moves should have a tag!
  • 25. Sort – Basic Flow 26
  • 26. Procedures to Implement Red Tag 27 3. FIXING RED TAG STANDARDS Clarify standards for unnecessary items: e.g. “NO TAG” for items to be used within the next month. “TAG ON” for items not to be used within the next month. 2. DISTINGUISHING RED TAG ITEMS Stock – Office Materials, Pantries, Parts Facilities – Machines, Furniture, Spaces – Floor, Shelves, Storage, Columns, Toilet 1. STARTING POINT Participants – Management & Workers, EHS Period – 1 to 2 months Key Point – Ensure workers never hide unnecessary items
  • 27. Procedures to Implement Red Tag 28 6. DEALING WITH RED TAG ITEMS & EVALUATION Stock – List unnecessary stock, by dividing into dead or sleeping stocks Equipment – Move or eject any items which hinder the implementation of 5S activities 5. ATTACHING TAGS Don’t let people directly concerned attach them Listen to no excuse (be strict about it!) Attach tags to any doubtful items! The no. of tags indicates efficiency 4. PRODUCTION OF RED TAGS It’s important that everybody can see them at a glance A4 size red paper Include name of items, quantity, reasons, etc.
  • 28. What do we attach Red Tag to? 29  Anything that is not needed  Stock, part or supply  Forms, Samples  Documents  File, cabinets, memos, reports, board, stationeries  Machine, furniture or equipment  Copy/fax machine, shredder, flower pots, desk, chairs  But never red tag people, even if you are tempted to Everything that moves should have a tag!
  • 29. Where: Examples of Places 30  Along walls, partitions, corners & columns  In designated room, mezzanines or staircase  On top of all flat surfaces  Under desks or workbenches  Inside storage cabinets  Any stack or pile  Information board or schedule board  Tool boxes No Man’s Land: Land or area that is unowned, uninhabited, or undesirable.
  • 30. Standards for Red Tag 31  People common and natural reactions  It’s wasteful to throw things away  I spent so much time to make these things  We might need it later  How to decide on clear standards  What is really needed?  How much is really needed?  What is not needed?
  • 31. Examples of Standard – Pattern A 32 1 Month 2 Months Now Needed Not Needed = Red Tage
  • 32. Examples of Standard – Pattern B 33 1 Week 2 Weeks Now Needed Not Needed = Red Tage
  • 33. Examples of Standard – Pattern C 34 1 Month Now Not Needed = Red Tage
  • 34. Examples of Standard – Pattern D 35  No 5S Tag  Used at least once every 2 days  Do not remove from its place of use  5S Tag A  Use about once a week  Remove it from direct work area but store it close  5S Tag B  Used once a month  Store it somewhere accessible in the facility  5S Tag C  Used once a year or less frequently  Consider storing it outside or moving it off-site  5S Tag D  No longer needed  Remove: sell, scrap, return, donate
  • 36. Red Tag Example 37  Red – to make the tag stand out & draw attention to office “grime”  To remind people of safety considerations  Any material can serve this purpose as long as it is striking
  • 37. Attaching Red Tags 38  “Shouldn’t workers at the workplace attach them?  NO! Get 2nd person viewpoint  Someone other than the place owner  Put tag on any doubtful items
  • 38. Attaching Red Tags 39  Checkpoints  Person responsible  Manager or members of staff not directly responsible for that workstation  Attachment period  1 or 2 days if necessary (max. 1 week)  Attitude  Employees will believe everything is necessary  Look at situation with a very critical attitude  Be a red tag demon
  • 39. Action & Evaluation 40  Clarify WHY red tag have been attached  Decide what appropriate action to take  Tagged stock/supply  Equipment  Eliminate anything which interferes with improvement activities TAGGED SUPPLY/STOCK DEFECTIVE ITEMS DEAD/OBSOLETE STOCK SLEEPING/SLOW MOVING STOCK LEFTOVER MATERIAL (WRITTEN OFF ALREADY) Eliminat e Move to tagged item storage area Distinguish between un- & necessary & disposition plan
  • 40. Let’s Go Out And Play 41  30min Exercise  Designate Red Tag Area for each team  Bring the Red Tags with you  Take pictures of each items or place tagged  Compile the List  Pile them up
  • 41. 2S – Set/Organize (Seiton) 42  Dictionary Definition  Establishing a neat layout so that you can always get just as much of what you need when you need it.  Industrial Definition  It is a way of eliminating search.
  • 42. Where Do We Need to Organize? 44  Rack & Shelves  Cabinets  Storage Bins  Scan & Save
  • 43. Cleaning Before Organizing 45  Get the dirt off  Organizing means standardization, but standardization cannot start until everything is clean  Eliminate unnecessary items first  Clean every dirty places and empty spaces from which unnecessary items have been removed
  • 44. Cleaning Before Organizing 46  Do cleaning together  Gotong-royong  Clean and paint
  • 46. What Do We Search In An Office? 48  Files, Documents & Forms  Building, Level, Department, Desk & Person  Rooms – Meeting, Store, Toilet, Cafeteria (Pantry), Lobby  Power Source, Switches, LAN, Aircon & Lighting Error proof the guide so that anyone can move around with less assistance
  • 47. How Long Can You Wait? 49  When you ask someone to bring a hammer, how long can you wait without getting mad?  How long is your Patience?  5 min  2 min  5 sec
  • 48. How Long Can You Wait? 50 What about searching file inside PC?
  • 49. Storage Proximity – Reducing Buffer 51  If item is used several times a day  Store “in the workstation” if possible.  If item is used at least once every 2 days  Store in the work area.  If the item is used about once a week  Store close to the work area.  If item is used once a month  Store somewhere accessible in the facility. Don’t be a Squirrel Warehouse
  • 50. Creating Address Grid (Zone Map) 52  Does your office have a proper address grid?  Every equipment, cubicle and every storage place needs its own address  What to look for  Where to look for
  • 51. Drawing Floor Lines 53  Draw line to delineate workplace into sections  Each section denotes separate responsibility (accountability)  Draw line to mark location, space or position  Draw line to regulate traffic  Flow  Exit & entrance
  • 52. Implement a Signboard & Label 54  Part of visual organization strategy  Sign or label should be large and clear  Major signboard should be visible from entrance  Floor  Dept  Section  Unit  Name Tag
  • 53. 3 Keys to Organizing 55  Organizing is a form of standardization  To organize is to standardize storage Standardizatio n Anybody Immediately Can See Can Take Out Can Return Where? What? How many? Fix Position Fix Items Fix Quantity 3 KEYS
  • 54. 3 Keys – Basic Rules for Storage/Label 56  Remember – WHERE? WHAT? HOW MANY?  Do labeling that anybody can understand these questions  Where?  Fix Position (indication of place)  What?  Fix Items (identification)  How Many?  Fix Quantity (indication of amount) Labeling Strategy
  • 55. Labeling Strategy 57 Labeling Strategy (Visual Organization) Stock/Supply Where? District ID Sub District ID What? Shelf ID Item ID How Many? ID of Min Qty ID of Max Qty Equipment/ Workstation Identification
  • 59. Open Storage System 61  Closed Storage System  Cannot be seen  Open Storage System  Visible at a glance
  • 60. Shadow Board System 62  Classify into groups  Store them together
  • 61. Let’s Go Out and Play 63  30min  Create an efficient layout and less search storage system  Map  Label  Kanban
  • 62. 3S – Shine/Sweep (Seiso) 64  Definition  Eliminating trash, filth, and foreign matters for a cleaner workplace. Cleaning as a form of inspection.
  • 64. Order of Cleaning 66  Decide what to clean  Decide who is in charge of each cleaning task  Decide on cleaning methods  Prepare cleaning tools and equipment  Implement cleaning Treat office properties as family treasures
  • 65. Cleaning Targets (What to Clean?) 67  Storage Areas  Cabinets, Rooms, Shelves  Office Equipments  Fax/Copy Machines, Aircond Blower, Fans  Cubicles, tables, chairs  Surrounding Workplace  Aisles, windows, meeting rooms, toilets, lights, etc
  • 66. Cleaning Responsibility 68  Draw up a cleaning responsibility map  Divide into small areas  Create a cleaning schedule  Duty roaster  Clearly display the map and the schedule
  • 67. Cleaning Methods 69  Decide how cleaning should be done  Identify tools needed  Identify locations to be cleaned  Identify cleaning procedures
  • 68. Let’s Go Out and Play 70  15min  Take one area and think of all the cleaning needs  Develop your duty roster  Develop your cleaning methods
  • 69. 4S – Standardize (Seiketsu) 71  Definition  Keeping things organized (seiri), neat (seiton) and clean (seiso), even in personal and environment aspect  A tidy workplace at all times  Institutionalizing everything that was implemented  The first 3S  Everyone follow the best practices the best way  Define best practices?
  • 70. Check Unnecessary Items First 72  No unnecessary items remaining after application of red tag tactic  List items for scrap DEPT CHECKER DATE YES NO 1 Are there any unused items in storage? 2 Is there anything in the aisles which is not in use? 3 Are there any unnecessary equipments? 4 Are there any unnecessary items on or above the shelves or cabinets? 5 Are there any unnecessary items around or under the equipments or furnitures? 6 7 8 9 10 CHECKLIST FOR UNNECESSARY ITEMS AT THE WORKPLACE ACTION (INC. DATELINE) CHECK CHECKPOINTS NO.
  • 71. Check Storage (Set in Order) 73  Are all items properly organized? DEPT CHECKER DATE YES NO 1 Is storage of supplies fully organized? 2 Have the 3 keys been applied to the storage of supplies? 3 Have more than 80% of floor lines location been drawn? 4 Are there any unnecessary items on or above the shelves or cabinets? 5 Do supplies have an open storage system? 6 Van all stored items be seen at a glance? 7 8 9 10 WORKPLACE CHECKLIST ACTION (INC. DATELINE) CHECK CHECKPOINTS NO.
  • 72. Check for Dust & Dirt 74  Running a finger along a certain location can show just how clean the workplace is DEPT CHECKER DATE YES NO 1 Are the items and shelves in storage/workplace is free of dust? 2 Are supplies and shelves free of dust? 3 Are workplace free from dirt and dust? 4 Is the are around the workplace free from dirt and dust? 5 Are all the aisles and floors clean? 6 Has a clean strategy been implemented? 7 8 9 10 DUST FREE/DIRT FREE CHECKLIST ACTION (INC. DATELINE) CHECK CHECKPOINTS NO.
  • 73. Let’s Come Out and Play 75  20min  Use Google to search for checklist and develop your own:  Unnecessary checklist  Organize checklist  Cleaning checklist
  • 74. 5S – Sustain (Shitsuke) 76  Doing the right thing as a matter of course
  • 76. Visual Control 78  Visual Control  Build competitive environment  Welcomes constructive criticism  Look at a glance DEPT CHECKER DATE YES NO 1 Are the 3 keys in operation in storage area? 2 Can you distinguish unnecessary items in the office at a glance? 3 Are all the lines work effectively? 4 Is the color of the line correct? 5 Is the office cleaned? 6 Is everybody sticking to the rules? 7 8 9 10 VISUAL CONTROL CHECKLIST ACTION (INC. DATELINE) CHECK CHECKPOINTS NO.
  • 77. 5S Photo Display (Exhibition of Success) 79  Photos of before and after  High traffic area  Communicate to everybody  Keep display for some time The office must have changed a lot since last taken picture.
  • 78. 5S Slogan 80  Get everybody to participate in 5s  Make everybody submit at least one idea  Select the best slogan  Put slogans on display (high traffic)  Change slogans frequently
  • 79. Radar Chart 81  Full evaluation of the effectiveness of 5S  Results posted with prizes  Incentive for CI  Separate checklist can be developed for different types of workplace  Office, Receptionist, Storage Room  Develop first, improve later Checklist 1 Checklist 2
  • 80. Making A Habit Of 5S 82  5S boards & checklist are valuable records of improvement  Now you should have a clean office  This is just a start of 5S journey  Don’t become complacent  Is it possible to keep it that way?  Strive to make 5S habitual
  • 81. Habitual 1S 83  Continuously apply red tag tactic  Monthly red tag patrol team  Red tag on unnecessary stock/inventory  Controlling quantity for inbox/outbox
  • 82. Monthly Red Tag Tactic 84  Inspection tour to ensure disposal of unnecessary items  Cross-functional team  Visit every area  Inspection results are announced
  • 83. Red Tag On Stock/Inventory 85  Controlling the quantity purchased/store  Reduce the quantity per order  Start with more than one month  Increase the number of deliveries of supply (stagger)  Min-Max level should be visible at a glance
  • 84. Controlling Quantity for Inbox/Outbox 86  Reduce work discontinuity between functions  Regularly reduce the quantity  Transit in smaller batch  Improve processing time  FIFO & GreenLane-RedLane
  • 85. Habitual 2S 87  Make it easy to use, return and arrange things  Oblique reference lines  Shadow board  Placement mark  Color coding  Creating working flow
  • 86. Oblique Reference Line 88  See at a glance any disorder from a distance  Color code
  • 87. Shadow Board 89  See at a glance any disorder from a distance  Color code
  • 88. Placement Mark 90  Outline the shape and position of equipment, furniture, dustbin, flower pots, ashtray, etc  Put names on placement even nothing is present  Remember the 3 Keys
  • 89. Organize by Color Coding 91  Avoid mistake by color coding  Divide items by group  AP, AR, PO, DO  Assign each group a color
  • 90. Get the Work to Flow 92  Make work flow seamlessly between function  Setup suitable layout  Effective and efficient work  Reduce T.A.T  Reduce Work-In-Progress (WIP)
  • 91. Habitual 3S 93  Making cleaning and checking habitual  Checking as part of cleaning  Procedures for Clean & Check  Deciding what to Clean & Check  Deciding responsibility to Clean & Check  Deciding on Clean & Check procedures  Implementation of Clean & Check
  • 92. Checking As Part of Cleaning 94  No time to clean & check separately  Cleaning should include checking  Point out checking point
  • 93. Procedures for Clean & Check 95  Aim to achieve zero failure, zero error and zero stoppages  Step 1: Decide what to clean  What & where  Step 2: Decide responsibility  Do not allow no-man’s land  Step 3: Decide how to clean & check  Which points & in what order  Step 4: Implement cleaning & checking  Step 5: Implement cleaning and maintenance  Simple autonomous maintenance
  • 94. Deciding on Clean & Check Procedures 96  Obvious problem points  Identify repeating points  5-Why?  Develop countermeasures  Clean  Repair  Replace  Lubricate
  • 95. Implementation of Cleaning & Checking 97  Display the Clean & Check List near workstation/work area  Implement the schedule  Check and confirm at each point to be cleaned and checked
  • 96. Habit 4S 98  Maintaining a spotless workplace  Is there a standard for the elimination of unnecessary items?  Can order be restored quickly?  Is the dirt cleaned up immediately?  Are the first 3S is being practiced fully?
  • 97. Standards to Eliminate Unnecessary Items 99  Establish standards to make eliminate clutter from your immediate surroundings  How long are items kept surrounding by  Red tag and remove ASAP
  • 98. Can Order be Restored Quickly? 100  What happens if any items lying around and not returned after use?  Is 3 Keys working?  Does manager regularly patrol the workplace?  Is proper storage taken seriously?  Be strict “on the spot” about a messy workplace
  • 99. Is Dirt Clean Up Immediately? 101  Is the workplace is ever left dirty?  Cleaning area defined?  Responsibility fixed?  Daily cleaning schedule?  Has inspection patrol team set up?  Are frank opinions and advice freely exchange?
  • 100. Are the First 3S Practiced Fully? 102  To what extend the first 3S become habitual?  Do you have a standard? Do you follow you standard?  Can you detect messy and disarray at a glance? Is it taken care of immediately?  Is environment kept so clean and dirt noticeable? Is there regular checking schedule?  Do what you say and say what you do
  • 101. Habitual 5S 103  Has 5S become a habit and taken root?  Rewarding the right behavior  Give constructive behavior  Focus improvement  Radar Chart
  • 102. Rewarding the Right Behavior 104  Suggestion System  Participation & Desire  Contest or Quiz  Build knowledge  Penalizing the Wrong Behavior
  • 103. Giving Constructive Criticism 105  Constructive criticism is a sign of commitment  Boss who fail to provide constructive criticism is a failure manager  Leaders should also be ready to accept criticism
  • 104. Focus Improvement 106  Whenever there is a sign of disorder or failure  Do you react immediately?  Is corrective action identified?  Is the actions effective?
  • 105. Habitual 5S Radar Chart 107  Have you succeeded in doing that yet?  Cleaning up after unnecessary items appear  Cleaning up so that unnecessary items don’t appear  Organizing after things become disordered  Organizing so that things never get disordered  Cleaning after things get dirty  Cleaning so that things won’t get dirty  Standardizing to avoid mess  Standardizing so that mess becomes impossible  Compulsory 5S  Quick implementation of improvement
  • 106. 108
  • 107. 5S In a Nutshell 109
  • 108. 6S Terminology 110 Sort Set In Order Shine Standardize Sustain Safety  When in doubt, move it out  A place for everything and everything in its place  To clean and inspect  Make up the rules and follow them  Make it part of everyday life  No job is so important that we can not stop to do it safely
  • 114. Safety 116  Create a safe place to work.  Safety is priority #1.  Prevent accidents and injuries while enhancing safety consciousness.  Safety and quality go hand-in-hand.  Safety improves as the other S’s are established.
  • 115. 5S Job Cycle Chart 117