Ryan Sherwood has over 11 years of experience in the restaurant industry, most recently as a manager at 54th Street Restaurant and Drafthouse in San Antonio. He is skilled in revenue generation, training, customer service, and financial oversight. Prior roles include DJ/MC work at wedding events and shift manager positions at restaurants in Texas and California. Sherwood aims to deliver exceptional dining experiences and improve business through high expectations and employee development. He holds relevant certifications and an Associate of Arts degree in DJing.
1. RYAN SHERWOOD
1627 Sunfire Circle, New Braunfels, TX 78130 H: 210-556-9082 ♦ Ryan.sherwoodx@gmail.com
PROFESSIONAL SUMMARY
Enthusiastic, hard-working manager with more than 11 years experience in delivering exceptional dining
experiences. Focused on improving revenue, retention, and setting high expectations.
SKILLS
Revenue generation Training
Motivational leader Employee relations
Customer service Financial oversight
Time management Talent development
Proficient in MS office, excel, word, and powerpoint
WORK HISTORY
Manager, 04/2016 to Current
54th Street Restaurant and Drafthouse – San Antonio, TX
Carefully interviewed, selected, trained and supervised staff.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute
menu changes.
Recognized and formally acknowledged outstanding staff performance to boost company morale and
productivity.
Actively participated in ongoing customer service programs to build sales and rapport in the community.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional
food and service.
Led and directed team members on effective methods, operations and procedures.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within
the restaurant.
DJ/MC, 02/2015 to 12/2016
Look Entertainment – San Antonio, TX
Manage music timelines
Discussed and planned timed songs/events with parties involved
Announced events to wedding parties/ other events
Customized play lists
Timed lights and sound according to music
Participated in the set up and break down of each event.
Shift Manager/ Pantry Chef, 11/2012 to 04/2016
Romano's Macaroni Grill – Selma, TX
Performed payroll functions, such as maintaining timekeeping information and processing and submitting
payroll.
Maintained station and collaborated with other chefs on various dishes.
Responsible for cleaning, fixing, and maintaining equipment.
Server, 06/2014 to 04/2015
2. Laugh Out Loud Comedy Club – San Antonio, TX
Provided superior customer service.
Served food and beverages and ensured correct orders were dispersed.
Occasionally assisted in lighting, sound systems, and stand up opportunities.
Server, 08/2005 to 04/2011
PF Chang's - Sherman Oaks – CA
Handled various tasks such as serving tables, running food, answering phones and entering to go orders
Attended various meetings and after hour cleaning in the restaurant.
Consistently provided professional, friendly and engaging service.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
EDUCATION
High School Diploma:
Judson High School - Converse, TX
Associate of Arts:
Scratch DJ Academy - Los Angeles, CA
CERTIFICATIONS
TABC Certification
Texas Food Handlers Certification