1. Gordon Michaels
44 Alicia Rd
Dorchester, MA 02124
(617) 504-7393
divo770@gmail.com
Dynamic & Experienced Food and Beverage Manager
Overview
Over 20 years experience in all aspects of restaurant, bar, and club management. I am a professional entertainer and able to quickly
establish a strong rapport with customers and subsequently develop a loyal customer base. As a leader, proven ability to exceed
revenue and sales goals, work within budgets and analysis and monitoring of P&L statements. Train develop and manage high
performing teams with experience in various roles. Develop, promote and elevate brands; opening manager for various new
businesses.
Certifications and Training
Boston Conservatory of Music - BFA Harvard Bartending Course
TIPS certified – March 2015 ServeSafe – July 2014
Experience
Fairfield Inn & Suites By Marriott Boston Cambridge
Cambridge, MA Bartender, Oct 2014 - Current
Responsibilities included set up, managing cash deposits, help with closing, inventory control and customer relations
Premier Bartenders/Men In Black Catering
Boston, MA Supervisor/Bartender, 2009 - Current
Independent contractor for various events, Responsibilities include set up and break down event bar, opening and closing, totaling of
bar receipts and handling of cash. Supervising staff & clients satisfaction.
Ramsay Associates & Zyr Vodka
New England Territory Brand Ambassador, 2007 - Current
Represented Commonwealth Wine & Spirits/Zyr Vodka at various black-tie and grass-roots marketing events. Promote vodka tastings at
retail stores, restaurants & food events & festivals. Conduct in store staff training, obtained new retail and restaurant clients.
Scheduling and staffing retail tastings.
Xperience Lounge
Boston, MA Bar Manager, November 2014 – August 2015
Assisted in opening new venue. Designer of all specialty cocktails/menu & drink specials, ordering wine, liquor & bar supplies, inventory
control, assist with marketing strategy for lounge. Responsibilities include personnel scheduling and interviewing and hiring, interfacing
with customers for private parties and events,
BG Events & Catering
Brighton, MA - Event Manager, March 2014 – December 2015
Manage events, corporate functions, wedding and parties. Supervise staff of up to 15 people including chefs. Work with sales people
and client for set up and break down of event. Liaison to the event property personnel. Supervise inventory of equipment and alcohol
at events. Training staff & assuring client satisfaction
Q Restaurant
Boston, MA General Manager, 2012 – 2014
Oversee general operations of a popular Chinese Restaurant with seating capacity of 80. Successfully Increased and maintained growth
of liquor sales by 30%. Schedule, training and managing servers and bartenders; update and implement policies and procedures for all
front of house staff. Responsible for ordering food and beverage supplies and maintaining accurate inventory. Established marketing
and promotional strategies to increase food and beverage sales as well as established and maintained strong relat ionships with

2. neighboring hotels, restaurants, hospitals, and other business organizations which resulted in an increase in sales. Developed strong
relationships with customers, sales representatives, and suppliers.
Rafiki Bistro
Cambridge, MA – Bar Manager, 2011 – 2012
Responsibilities include open/close of bar, managing cash deposits, personnel scheduling, and personal responsibility for int erfacing
with customers for private parties, making up drink specials, inventory control and management of dinner shows.
Rudi’s Bar & Grill/Verve Lounge
Boston, MA Bartender/Event Planner, 2010 – 2011
Responsibilities included Open/Close, set up, development of entertainment nights for the lounge, food service at bar, managing cash
deposits, host events.
Boston Harbor Cruises
Boston, MA Senior Bartender, 2007 - 2009
Responsibilities included Open/Close, set up, food set up, managing cash deposits, managed entertainment and support staff
Downstairs Café
Lowell, MA Bartender, 2004 -2005
Responsibilities included Open/Close, set up, development of pool night, food set up, managing cash deposits, managed
entertainment and support staff
Gospel World Tour
Europe; Various locations Touring Musician, 1998-2004
Special Guest Vocalist in New York Harlem Gospel Group touring Europe
Napoleon Club
Boston, MA Bartender- 1995 -1997
Responsibilities included set up, managing cash deposits, help with closing, inventory control and management
Original House of Blues
Cambridge, MA Gospel Brunch Brand Creator/Manager 1992-1994
Responsibilities included the creation and development of the Sunday Gospel Brunch, locating and hiring entertainment, Hostin g and
Emceeing the event, Performing, Oversaw V.I.P and Celebrity seating, managing customer seating to efficiently turn the room over for
multiple performances
Regency Cruise Lines
International Entertainer/Bar Manager- 1989 - 1995
Responsibilities included open/close of two distinct bars (Lido Deck and Casino Bar), managing cash deposits, personnel scheduling,
and personal responsibility for interfacing with customers of the VIP room, making up drink specials, inventory control and
management and dinner shows.