1. Elisa Martin
11211 Slate Gap Road, Garfield, AR - elisamartin72@gmail.com - 501-655-1928
1
PROFILE
Administrative experience working for a municipality in Central Arkansas
Effective customer service and team building skills from years in the restaurant industry
Volunteer with local and state non-profits focusing on environmental stewardship
EDUCATION
University of Arkansas at Fayetteville, expected graduation date Summer 2017
Bachelor in Horticulture from Dale Bumpers College of Agricultural, Food & Life
Sciences
WORK EXPERIENCE
University of Arkansas Horticulture Department Fayetteville, Arkansas June 2016-present
o Assisted in USDA grant LFPP (Local Food Promotion Program)
o Wrote several surveys for project
o Compiled list and contacted local hospitals, schools and rehabilitation institutions
Fayetteville Farmers’ Market Fayetteville, Arkansas March 31-present
o Interacted with over 87 vendors and many customers
o Customer Service in sales and EBT processing
o Set up, break down, and collection of vendor fees
o Aggregation of EBT information for USDA grant
o Crop assessment and assistance to Farm to School project management LFPP
o Assisted with vendor map, musicians, non-profit placement, and special events
o Administrator of social media
Landscaping/yard work Fayetteville, Arkansas June 2012-present
o Self-employed landscaper for residential clients in Northwest Arkansas
Key Architecture Inc. Fayetteville, Arkansas June 2013-present
o Provide administrative assistance to Jim Key, Owner/ President of KAI
o Invoice and maintain customer billings in Quick Books 2016
Little Rock Wastewater Little Rock, Arkansas Dec 2008-June 2011 Secretary II -
Collection System Maintenance
o Provide administrative assistance to the Sewer Maintenance Departments.
o Enter work-order related information for daily utility crew activities.
o Assisted with preparing documentations and presentations on various subjects:
budgeting, special events, and training.
o Communicate with other departmental personnel within LRW in addition to
interacting with customers.
o Continually looked for ways to streamline the work process.

2. Elisa Martin
11211 Slate Gap Road, Garfield, AR - elisamartin72@gmail.com - 501-655-1928
2
Little Rock Wastewater Little Rock, Arkansas Nov 2007-Dec 2008 Administration
Secretary II – Community Relations
o Managed internal and external communications between departments within the
organization and outside sources (i.e. community relations, engineering, human
resources, etc.)
o Positioned as the first point of contact and representative for the organization
o Assisted in preparing various administrative functions and presentations for the
organization
Other Work Experience
Ninfa’s Mexican Restaurant Waco, Texas Sept 2000 -Feb 2006
Manager/Server/Expeditor
o Scheduled and facilitated training on organizational Customer Service
o Coordinated and managed banquets, large parties, catering, personnel staffing,
on and off site including client billing.
o Represented the organization and communicated with outside sources
o Oversaw scheduling for a staff that exceeded 50 persons and reconciled
o Worked collaboratively with others to maintain a clean working environment
o Completed a 16-hour Supervisor Food Handlers Permit course
o Earned a Server Food Handlers Permit
SOFTWARE AND LANGUAGE SKILLS
Proficient in:
o Quick Books 2014 & 2016
o Microsoft: Word, Excel, PowerPoint (2000, 2003 & 2007, 2010)
o Data Entry and Work Flow: Hansen v7 and v8 (computer program)
SPECIALIZED TRAINING CERTIFICATION
o Arkansas Small Business Technology Development Center: Boosting Business
with Great Customer Reviews (5/2016)
o Microsoft Office 2007 Basics Certification & Beyond the Basics Certification
(07/2010)
o Extensive Industrial Safety Training (2007-2011)
o Situational Leadership Seminar (Working Differently with Different people
09/2010)
o Thompson’s Defensive Driving School Certification (06/2010)
o Supervisor Food Handlers Permit course (16 hours in 06/2004)
o Volunteer at The Nature Conservancy Deckhouse in Eureka Springs, AR (2015-
2016)
o Volunteer at Tri Cycle Farms in Fayetteville, AR (2017)
*References available upon request