1. Rushon L. Mitchell
757-846-3359 | rushonmitchell@aol.com
CUSTOMER SERVICE / MANAGAMENT PROFESSIONAL
Dedicated Customer Service / Management Professional motivated to maintain customer satisfaction and contribute to
company success. Proven ability to establish rapport with customers and exceed sales quotas. Reliable and driven, with
strong time management and prioritization abilities.
PROFESSIONAL QUALIFICATIONS & SPECIALITIES
 Leadership  Procurement  Problem Solver
 Customer Service  Inventory Management  Conflict Resolution
ACHIEVEMENTS
 McDonald’s Manager ofthe Quarter 1st Quarter 2014 (Big Bethel Profit Center)
 McDonald’s Employee ofthe Month June 2012 and April 2013 (Big Bethel Profit Center)
 McDonald’s Employee ofthe Year 2012 and 2013 (Big Bethel Profit Center)
CAREER HIGHLIGHTS
Ctr Group / Huntington Ingalls (Newport News,Va.) (July 2014 – Present)
Marine Painter
 Assists the team in completing assignments on Navy ships to ensure department efficiency
 Applies coatings of paint to different areas of the ship to prevent rust, improving its endurance
 Applies proper surface preparation to surfaces with sandpaper, wire brushes and power tools before
painting operations
 Maintains clean working areas from contaminations that can hinder the work and wet paint
McDonald’s / Store# 11771 (Newport News, Va.) (Aug 2013 – Aug 2014)
Shift Manager
 Trained personnel to work in safe restaurant environment
 Monitored procurement, storage, preparation, cooking, handling, and serving of food
 Motivated employees for promotion and inclusion
 Managed and assisted in restaurant operations in terms of staffing and scheduling functions
 Ensured provision of service in terms of order accuracy and time management
McDonald’s / Store# 11771 (Newport News, Va.) (Aug 2011 – Aug 2013)
Cook / Cashier
 Cleaned food preparation areas,cooking surfaces,and utensils
 Maintained sanitation, health, and safety standards in work areas
 Measured ingredients required for specific food items being prepared
 Prepared specialty foods, following specific methods that usually require short preparation time
 Cleaned, stocked, and restocked workstations and display cases

2. MITCHELL, R. PAGE 2 OF 2
EDUCATION & CREDENTIALS
DIPLOMA- Bethel High School (Hampton, Va.) Sep 2007- Jun 2011
Thomas Nelson Community College (Hampton, Va.) Aug 2014- Present
 Associate Degree in Social Sciences
ADDITIONAL SKILLS
 Microsoft Office
 Record Keeping