1. MICHAEL D. ESTEP
1183 Woodmere Drive │ New Haven, IN 46774
(260) 348-1408│ newfather2005@aol.com
ASSISTANT MANAGER
Customer Service | Team Leadership | Shift Management
Dynamic and motivated prospective graduate (2019) with a Bachelor of Science in Business Management degree.
Skill set of highly transferrable experience as food service worker, including ability to lead shift teams, manage
time, and maintain operational efficiency. Communicative and personable, learns and adapts quickly, ready to
develop proficiency in new career.
 Customer Service
 Shift Management
 Food Safety Standards
 Team Leadership
 Operational Efficiency

 Strategic Problem Solving
 Time Management
 Attention to Detail
ED UC AT I O N & TR AI N I N G
Associate of Science, Business Administration, (expected 2019)
Ivy Tech Community College, Fort Wayne, Indiana
Training
Burger King Management Training, Quality Dinning INC.
PR O F ESSI O N AL EX PER I EN C E
PARKVIEW REGIONAL MEDICAL CENTER, Fort Wayne, IN 2013 – 2014
Hospital Porter, Foodservice
 Coordinated logistics, transporting food deliveries, unloading frozen food trucks, and delivering meals.
 Collected and safely disposed of hazardous waste, in compliance with federal safety regulations.
 Maintained food service production work areas and equipment in clean, sanitary, and orderly condition.
 Operated dish machines, ensuring correct rinse temperatures and monitoring operation.
FOUR D’S BAR & GRILL, Fort Wayne, IN 2012 – 2013
Short Order Cook
 Prepared and cooked a variety of wing sauces for barbequed wings.
 Coordinated kitchen operations, operating dish washing machines, cleaning and sanitizing food
preparation equipment, and restocking coolers.
BURGER KING, Fort Wayne, IN 2007 – 2011
Assistant Manager
 Coordinated operations and ensured schedules were followed, coordinating work flow and prioritizing
and delegating tasks, providing motivation and direction to create a positive work environment.
 Interviewed, hired, trained, and managed staff, initiating disciplinary action when necessary.
 Interacted with customers to ensure they had satisfactory experiences.
 Managed inventory, overseeing unloading and stocking of deliveries.
 Held financial responsibility, preparing and delivering daily cash deposits to bank.
Prior work experience includes serving as team leader, shift manager, and cook at various fast-food restaurants.