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Krishna Kumar v. s
P.O. Box No: 120799.Bur Dubai
Tel: (055) 805‐2646
0561622437
krishnaa_kk@yahoo.com
Seeking Position as
MARKETING PROFESSIONAL
Product Sales / Customer Services / Industry Compliance
Business Development / Relationship Management / Team management
A Sales professional with more than 6 years of UAE industry experience in Sales, Marketing,
Coordination, Business Development all over Dubai, Sharjah, Abudhabi, Ajman and other
Northern Emirates; Specialized in FMCG / HORECA Sales & Marketing. Eager and willing to
learn new skills, take on challenges. Possesses innate ability to motivate employees to provide
exceptional customer service. Outstanding Communication / Listening skills resulting in client
confidence. Effectively meet deadlines, achieve targets and work under pressure.
CORE PROFESSIONAL STRENGTHS
Sales Force Effectiveness Retail Sales Customer Focus / Service
EMPLOYMENT HIGHLIGHTS
Excel Foods LLC, Al Quoz, Dubai AUG 2014 TO PRESENT
SENIOR SALES / HORECA
 Plan, develop and manage product sales according to an agreed market development strategy.
 Handling almost all five star and four star properties, Restaurants Chains, Café and
Catering all around Dubai and northern Emirates
 Marketing of Frozen foods, Sea Foods, Arabic Foods, Dry products, Canned Products etc.
 Identify all Horeca outlets in the territory assigned, exiting, newly opened, refurbished etc.
 Classify all Horeca outlets which either sell products or attract key target consumers according
to the criteria set by the Horeca channel manager;
Business Development Consumer Programs Sales Goals / Action Plans
Bilingual : English, Hindi Relationship Management Marketing / Coordination
Sales/Brand Promotions Cash Management Team Management
 Develop coverage and frequency plan for territory based on Horeca and trade strategy;
 Maintain the database of all Horeca outlets in the territory assigned;
 Achieve targeted product availability by brand to ensure the company achieves the highest
levels of consumer and trade satisfaction.
 Maintain excellent relations with Horeca owners managers in the territory; in order to become
benchmark supplier with the FMCG category,
 Call frequency and outlet call plan in the territory in order to meet the horeca objectives
through effective distribution and merchandising materials communication activities; Maintain
accurate records and to submit reports as requested in order to ensure effective communication
is maintained with management.
 Implement and evaluate sales plan and route plan.
 Prepare and present proposals and quotation to customers for the supply of products and
services.
Highlights
 Successfully negotiated and closed new sales, prepared proposals and quotations, negotiated
and won new contracts consistently.
 Contributed to identifying upcoming product opportunities – Supported product development
to enhance/develop current/new products.
Continental food processing LLC. Ajman AUG 2013 - MARCH 2014
SALES EXECUTIVE / HORECA
 Responsible for Institutional sales for Dubai, Sharjah and northern emirates.
 Achieving month to month targets.
 Consistent evaluation of retail sales performance.
 Handling sales and order follow up.
 Assigned to do a market survey of cooked and half cooked frozen food products and
competitor analysis conducted in Hypermarkets, Supermarkets and Departmental stores all
over Dubai, Sharjah and Northern Emirates.
 Collection of new products information from the market and informing to the concerned
manager.
 Assisted brand manager and production manager during the listing of our value added products
in Grand super market, Ansar galleria, Carrefour Ajman, Geant hyper market.
 Responsible for opening new accounts and bringing sales through Hotels, Restaurants, Trading
Companies and Super Markets.
 Handling customers with respect to ordering, introducing new products, Collection of
outstanding.
Highlights
 Active participation and co-ordination for pricing.
 Handling HORECA, Trading companies and supermarket sales.
Continental food processing LLC. Ajman APR 2010 - JULY 2013
SALES CO-ORDINATOR
 Responsible for achieving Key Parameters of Customer satisfaction, Maintain healthy relations
with new and existing clients, External distributors, Representative and agents.
 Co-ordinating with Brand manager, Sales Manager, Sales Executive & Logistics with respect
to order Execution, stocks, Delivery and pricing.
 Communication with regional sales team for status of order and position of sales.
 Responsible in implementation of sales strategy as prepared by the sales manager.
 Updating the sales order in the database, maintaining the MIS on regular basis.
 Providing inputs and ideas into marketing enterprise and subsequently promote them and
monitor responses.
 Outstanding payment follows ups based on ageing summary.
 Prepare monthly, weekly or daily sales analysis.
 Collection, analysis and accounting the information in order to increase the productivity of
sales.
 Co-ordinate and arrange delivery schedule, Interaction and follow up with existing customers
on a daily basis through phone and email.
 Responsible to handle customer complaints and queries regarding sales and service
Action International Grease and Lubricants trading LLC. APRIL 2008 - FEB 2010
MARKETING EXECUTIVE
 Ensure availability of products at the best rates at possible locations in alignment with the new
roll out schedule as per the annual business plan.
 Was responsible for selling automotive, industrial and speciality lubricants and for achieving
monthly individual targets.
 Placement of products in Dubai, Ajman and Sharjah markets.
 Giving awareness to customers about new plans and schemes.
 Conceptualizing & implementing Public Relations, Corporate communication strategies for
product lines, corporate image etc. to build consumer preference & achieving organizational
targets.
 Excellent knowledge about mechanics and properties of lubricants.
Highlights
 Handled region like Dubai, Sharjah , Ajman in marketing Front
 Handled African market for exports.
TATA Teleservices (I) OCT 2006 - FEB 2008
OPERATION EXECUTIVE
 Identify potential walk-in customers selling the product and after sales services.
 Maintaining an excellent standard of customer service by explaining choice and providing
recommendation ensuring that customer and business needs are met
 Planning and implementation of different promotional activities to increase the market share
 Responsible for 100% resolution of pending installs
 Complaints & Resolution, port utilization, coverage and feasibility.
 Prepaid renewal & post paid connection, maintaining, refunds in the territory.
 Responsible for customer satisfaction/service delivery
ICICI Prudential Life Insurance CO. JAN 2006 - SEP 2006
FINANACIAL SERVICE CONSULTANT
 Direct selling division of insurance Bangalore, Karnataka.
 Business Development - Identify new markets where business is on the rise support consultants
and drive sales through them.
Training Projects
ICICI Prudential Life Insurance CO
Project title: Market potential of tax saving services provided by the company in bangalore.
Achievement
 Won prizes for HR and marketing games at P.G level
 Coordinator of HR committee luminance.
 Participated in management meet organised by Hindustan college .Coimbatore.
Academic Credentials
 MBA in Marketing & Human Resource from Tamil Nadu College of engineering, ANNA
University.
 Bachelor degree in commerce from University of kerala.
Computer Proficiency
Operating Systems Windows 98/2000/XP,
Productivity Tools MS-Office and Working Knowledge of Internet.
Personal Details
Date of Birth 05 February 1982
Languages: English, Hindi, and Malayalam.
Address P.O. BOX- 120799, Bur Dubai ,UAE.
Nationality INDIAN
Driving license UAE light vehicle driving license holder

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Resume _kk1

  • 1. Krishna Kumar v. s P.O. Box No: 120799.Bur Dubai Tel: (055) 805‐2646 0561622437 krishnaa_kk@yahoo.com Seeking Position as MARKETING PROFESSIONAL Product Sales / Customer Services / Industry Compliance Business Development / Relationship Management / Team management A Sales professional with more than 6 years of UAE industry experience in Sales, Marketing, Coordination, Business Development all over Dubai, Sharjah, Abudhabi, Ajman and other Northern Emirates; Specialized in FMCG / HORECA Sales & Marketing. Eager and willing to learn new skills, take on challenges. Possesses innate ability to motivate employees to provide exceptional customer service. Outstanding Communication / Listening skills resulting in client confidence. Effectively meet deadlines, achieve targets and work under pressure. CORE PROFESSIONAL STRENGTHS Sales Force Effectiveness Retail Sales Customer Focus / Service EMPLOYMENT HIGHLIGHTS Excel Foods LLC, Al Quoz, Dubai AUG 2014 TO PRESENT SENIOR SALES / HORECA  Plan, develop and manage product sales according to an agreed market development strategy.  Handling almost all five star and four star properties, Restaurants Chains, Café and Catering all around Dubai and northern Emirates  Marketing of Frozen foods, Sea Foods, Arabic Foods, Dry products, Canned Products etc.  Identify all Horeca outlets in the territory assigned, exiting, newly opened, refurbished etc.  Classify all Horeca outlets which either sell products or attract key target consumers according to the criteria set by the Horeca channel manager; Business Development Consumer Programs Sales Goals / Action Plans Bilingual : English, Hindi Relationship Management Marketing / Coordination Sales/Brand Promotions Cash Management Team Management
  • 2.  Develop coverage and frequency plan for territory based on Horeca and trade strategy;  Maintain the database of all Horeca outlets in the territory assigned;  Achieve targeted product availability by brand to ensure the company achieves the highest levels of consumer and trade satisfaction.  Maintain excellent relations with Horeca owners managers in the territory; in order to become benchmark supplier with the FMCG category,  Call frequency and outlet call plan in the territory in order to meet the horeca objectives through effective distribution and merchandising materials communication activities; Maintain accurate records and to submit reports as requested in order to ensure effective communication is maintained with management.  Implement and evaluate sales plan and route plan.  Prepare and present proposals and quotation to customers for the supply of products and services. Highlights  Successfully negotiated and closed new sales, prepared proposals and quotations, negotiated and won new contracts consistently.  Contributed to identifying upcoming product opportunities – Supported product development to enhance/develop current/new products. Continental food processing LLC. Ajman AUG 2013 - MARCH 2014 SALES EXECUTIVE / HORECA  Responsible for Institutional sales for Dubai, Sharjah and northern emirates.  Achieving month to month targets.  Consistent evaluation of retail sales performance.  Handling sales and order follow up.  Assigned to do a market survey of cooked and half cooked frozen food products and competitor analysis conducted in Hypermarkets, Supermarkets and Departmental stores all over Dubai, Sharjah and Northern Emirates.  Collection of new products information from the market and informing to the concerned manager.  Assisted brand manager and production manager during the listing of our value added products in Grand super market, Ansar galleria, Carrefour Ajman, Geant hyper market.  Responsible for opening new accounts and bringing sales through Hotels, Restaurants, Trading Companies and Super Markets.  Handling customers with respect to ordering, introducing new products, Collection of outstanding. Highlights  Active participation and co-ordination for pricing.  Handling HORECA, Trading companies and supermarket sales.
  • 3. Continental food processing LLC. Ajman APR 2010 - JULY 2013 SALES CO-ORDINATOR  Responsible for achieving Key Parameters of Customer satisfaction, Maintain healthy relations with new and existing clients, External distributors, Representative and agents.  Co-ordinating with Brand manager, Sales Manager, Sales Executive & Logistics with respect to order Execution, stocks, Delivery and pricing.  Communication with regional sales team for status of order and position of sales.  Responsible in implementation of sales strategy as prepared by the sales manager.  Updating the sales order in the database, maintaining the MIS on regular basis.  Providing inputs and ideas into marketing enterprise and subsequently promote them and monitor responses.  Outstanding payment follows ups based on ageing summary.  Prepare monthly, weekly or daily sales analysis.  Collection, analysis and accounting the information in order to increase the productivity of sales.  Co-ordinate and arrange delivery schedule, Interaction and follow up with existing customers on a daily basis through phone and email.  Responsible to handle customer complaints and queries regarding sales and service Action International Grease and Lubricants trading LLC. APRIL 2008 - FEB 2010 MARKETING EXECUTIVE  Ensure availability of products at the best rates at possible locations in alignment with the new roll out schedule as per the annual business plan.  Was responsible for selling automotive, industrial and speciality lubricants and for achieving monthly individual targets.  Placement of products in Dubai, Ajman and Sharjah markets.  Giving awareness to customers about new plans and schemes.  Conceptualizing & implementing Public Relations, Corporate communication strategies for product lines, corporate image etc. to build consumer preference & achieving organizational targets.  Excellent knowledge about mechanics and properties of lubricants. Highlights  Handled region like Dubai, Sharjah , Ajman in marketing Front  Handled African market for exports. TATA Teleservices (I) OCT 2006 - FEB 2008 OPERATION EXECUTIVE
  • 4.  Identify potential walk-in customers selling the product and after sales services.  Maintaining an excellent standard of customer service by explaining choice and providing recommendation ensuring that customer and business needs are met  Planning and implementation of different promotional activities to increase the market share  Responsible for 100% resolution of pending installs  Complaints & Resolution, port utilization, coverage and feasibility.  Prepaid renewal & post paid connection, maintaining, refunds in the territory.  Responsible for customer satisfaction/service delivery ICICI Prudential Life Insurance CO. JAN 2006 - SEP 2006 FINANACIAL SERVICE CONSULTANT  Direct selling division of insurance Bangalore, Karnataka.  Business Development - Identify new markets where business is on the rise support consultants and drive sales through them. Training Projects ICICI Prudential Life Insurance CO Project title: Market potential of tax saving services provided by the company in bangalore. Achievement  Won prizes for HR and marketing games at P.G level  Coordinator of HR committee luminance.  Participated in management meet organised by Hindustan college .Coimbatore. Academic Credentials  MBA in Marketing & Human Resource from Tamil Nadu College of engineering, ANNA University.  Bachelor degree in commerce from University of kerala. Computer Proficiency Operating Systems Windows 98/2000/XP, Productivity Tools MS-Office and Working Knowledge of Internet. Personal Details
  • 5. Date of Birth 05 February 1982 Languages: English, Hindi, and Malayalam. Address P.O. BOX- 120799, Bur Dubai ,UAE. Nationality INDIAN Driving license UAE light vehicle driving license holder