1. OLGA Q. CASTRO
Address: Al Rigga Road, Deira, Dubai, U.A.E.
Mobile +971 56 7640631/ +971 50 2216551
Email: olga.castro0808@yahoo.com
OBJECTIVE
 Seeking a position in Sales or Customer Service that will benefit from
my 9-years Sales experience for achieving the company’s sales and
customer service goals.
QUALIFICATIONS
 9-years UAE working experience in Retail Sales.
 Track record in achieving individual and company sales goals.
 Good effective communication skills, convincing power & persuasive.
 Highly skilled in maintaining a strong customer focused culture while
driving sales.
 Knows basic computer.
ACHIEVEMENTS IN SALES
WORKING EXPERIENCES
RETAIL SALES EXECUTIVE / STORE IN-CHARGE
Pierre Cardin Brand
Paris Group LLC
Deira City Centre Mall Branch
April 4, 2007 – Present
 Ensure that each customer receives outstanding service by providing a
healthy environment, which includes greeting and acknowledging every
customer, maintaining outstanding standards, solid product knowledge
and all the other aspects in customer service.
Job Responsibilities:
RETAIL SALES EXECUTIVE
 Greeting customers as they enter the store.
 Assisting and encouraging customers in selecting and purchasing
required product they are looking for.
 Addressing customer’s needs by advising them and helping them locate
appropriate merchandise.
 Describing product materials, features & benefits.
 Addressing customer’s questions about the product/merchandise.
 Receiving and arranging product displays.
 Assisting customers with much respect and patience.
STORE IN-CHARGE (Ladies Section)
 Ensure availability of the merchandise on shelves and items were
properly displayed.
 Ensure promotional items are displayed according to the company’s
standards.
 Helps the Store Manager organizing staff schedules and timings.
 Helps other retails staffs achieve target.
 Handle customer complaints and issues.
 Consistent topnotch in Sales.
 Consistently surpassing the
monthly SalesTargets.
 Awarded as Saleswoman of
the Year.
EDUCATIONAL BACKGROUND
ASSOCIATE COMPUTER
SCIENCE
SYSTEM TECHNOLOGY
INSTITUTE (STI)
Angeles City, Pampanga,
Philippines
Date Graduated: April 2000
PERSONAL INFORMATION
Nationality: Filipino
Civil Status: Single
Visa Status: Employment Visa
CHARACTER REFERENCE
 Available upon request
SALES AND CUSTOMER SERVICE
TRAININGS ATTENDED
 Product Knowledge Training
(Paris Group LLC)
 Good Customer Service
Training (Paris Group LLC)
I will be very grateful to have an
interview with your respected
company to discuss further about
my qualifications and personal
information at any time that is
convenient to you.