Interactive Powerpoint_How to Master effective communication
Power point game v3
1. BTEC L3 National IT
Ruhul Roshid
13/12/2012
Unit 1 – Ass. 2: PowerPoint
game
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2. Communication skills are essential in a business
environment.
Culture differences may make it harder to communicate but
the correct use of body language and modulating your
voice so that the other person can understand easier can
make all the difference.
Using the correct formal language and taking your time to
explain and be clear about things can only benefit you.
Interaction with the whole party is also important, don’t
leave any one out, for example when answering someone’s
question make eye contact with all members of the party.
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3. Good body language is one of the most important factor in
an interview, actions speak louder than words, body
language makes up 93% of a person’s communication
skills.
So it’s best to use positive body language such as signing
to show the interviewer that you have good methods of
communication.
Noise can make it difficult for both the interviewer to hear
and yourself, to speak.
Using appropriate body language such as nodding and
actively engaging with the interviewer can hold a
conversation together.
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4. Personal communication should not link into
work or business. Smiley faces and emoticons
are not appropriate in a business email or fax
as the text seems informal.
Proper grammar and spelling tools and
functions should be used in every email or
piece of work. Poor grammar and spelling can
mislead the recipient and cause frustration and
confusion.
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5. Proofreading work helps to improve your work and get
feedback, it also means any spelling or grammatical
mistakes can be picked up that the word processor did not
notice.
Interviews and presentations can be a good source of
information, taking notes during a presentation or interview
shows that you are paying attention and could resolve any
questions you have later on or even help you overcome
future obstacles.
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6. Question and answer is a good way to develop
your communication skills; by questioning
yourself and answering your question you can
be better prepared to answer similar questions
asked in a conversation or interview.
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7. Cultural differences can cause a barrier in communication,
which of these is the best way to overcome the situation?
Hire a translator Learn their language
Modulate your voice Kick them out
8. Modulating your voice in a way the other person could
understand and using the correct body language can save
a lot of hassle and money when talking to someone that
does not speak the same language as you.
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9. When answering a question or speaking to someone
directly what sort of body language should you be using?
Crossed arms, whispering Eye contact, clear voice
Look away, clear voice Eye contact, shouting
10. Making eye contact with all members of the party gets them
involved and lets them know that you have acknowledged
them and that you are talking to them. Whispering in a busy
office environment only leads to confusion and shouting
isn't the best way to go about it, finding a suitable meeting
room and using a clear voice would be the best possible
option.
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11. How much does body language make up of your total
communication skills?
20% 7%
93% 39%
12. Body language makes up around 93% of communication
and only 7% comes from verbal communication.
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13. What type of body language is good to use in a noisy
environment during a conversation?
Nodding Hand signals
Lip Body
synching movement
14. By simply nodding to the person talking to you assures
them that you have heard and understood everything they
have said. Lip synching is usually used in a quiet
environment, to not disturb others around you and hand
signals need to be understood by both people before it is
used.
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15. What is NOT appropriate in a business email?
Smiley faces Facts &
Figures
Opinions Graphs
16. Reports and word documents are sent regularly in a
business environment over email; they include graphs,
opinions and facts and figures. Smiley faces are very
informal, they should only be used in personal emails to
friends or family. It is not appropriate to send them in a
business email.
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17. In Microsoft Word what is the shortcut key for spell and
grammar checking?
ALT + F4 F12
F7 CTRL + ALT +
DELETE
18. ALT + F4 = Close window
F12 = Save as
F7 = Spell check
CTRL + ALT + DELETE = Task manager
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19. What do you get from proofreading?
Criticism A promotion
Nothing Feedbac
k
20. By asking others to read your work for proofreading you
can receive feedback about how well you did on it. By
listening to alternative views you can modify your work to
meet the proof readers requirements which usually means
an upgraded version of your work.
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21. In an interview or presentation, what could benefit you the
most in the future?
Sitting down Taking notes
Talking to others Leaving
22. If it is a long presentation you have to view then taking
notes could save you a lot of hassle. It is hard to remember
every detail of a presentation, some of crucial details could
effect your work too. So by taking notes you are improving
your own knowledge and your own work.
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23. You have completed the quiz, to play again click on
‘REPLAY’ or to exit the power point, press ‘EXIT’
EXIT REPLAY