2. QUESTION 1
How long does it take to make a first impression
5 Minutes 1 Minute
10 Seconds 20 Seconds
3. WELL DONE! YOU GOT IT CORRECT
Making a first impression to a interview is a crucial part of getting
the job, you have to have a positive attitude and show the
employer that you are responsible and trustworthy in a working
environment. 10 Seconds is the amount of time it takes to make a
first impression to someone.
Next Question
4. QUESTION 2
What’s a formal way of commination?
BlackBerry
messenger Email or Fax
Instant messaging
Text message
5. WELL DONE! YOU GOT IT CORRECT
Sending a text as a formal message to another employer is
regarded as an informal and casual way of communication and
should not be used for things such as arranging company
meetings or appointments, e-mails or fax’s should be used for
this task.
Next Question
6. QUESTION 3
What body language is used to show interest?
Sitting up
straight Slouching
Relaxed
informally Lying down
7. WELL DONE! YOU GOT IT CORRECT
Having the correct body language can give off a positive vibe to
your interviewer and shows that you are interested and keen in
the subject, making sure you don’t make small mistakes such as
yawning or leaning back on your chair can also make the
difference between job and no job.
Next Question
8. QUESTION 4
When are smileys allowed in an email
Throughout the email Only at the end
In a signature Only in the
middle of an email
9. WELL DONE! YOU GOT IT CORRECT
Putting emoticons in emails is fine as long as they are not
overused and do not distract the recipient from the email, putting
them at the end of the email would be the best place, but they are
not recommended for use in a formal email at all.
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10. QUESTION 5
What would a smartphone be used for in a business environment?
Checking personal emails Playing games
For company emails
Listening to music and calendars
11. WELL DONE! YOU GOT IT CORRECT
Using a smartphone for business use such as storing contacts
and calendars can be beneficial to your workload by enabling you
to keep in touch when out of the office, this can also be a
disadvantage as it can cause abdication to work and an overload.
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12. QUESTION 6
Why should you take regular breaks from work
To improve
To chat to fellow concentration
employees about their levels are reduce
week stress
To get a coffee when
To play games
tired
13. WELL DONE! YOU GOT IT CORRECT
Taking regular breaks refreshes your memory and gives you a
chance to relax before working again, if you do not take breaks in
a workspace then you risk overworking yourself and causing
health problems.
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14. QUESTION 7
Why is it worth getting someone else to check over your work?
To allow them to edit
To get a second it for improvement to
opinion on spelling make you look more
and wording professional
To show others the
To save yourself time.
quality of your work
15. WELL DONE! YOU GOT IT CORRECT
Having another person check your work can help as they may find
spelling mistakes and wrong punctuation that you did not pick up
on when creating it, it can also help as others can give feedback
on how to improve for the future.
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16. QUESTION 8
Why should desks be ergonomic?
To relax the user
and make them To reduce the risk of
feel more at home RSI
To allow the user
to work longer To cause the user
hours at once less stress when
working
17. WELL DONE! YOU GOT IT CORRECT
A desk needs to be ergonomic so the user does not have any
health problems that can effect their work or their personal
health, many desks and chairs have this design but prices can be
a premium.
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18. QUESTION 9
Why should noise in working environments be kept low?
To stop people from talking To give people time to
about their weekend rest when working
To stop rumours
To allow people to spreading
concentrate easier
19. WELL DONE! YOU GOT IT CORRECT
Most people find it difficult to work on noisy conditions and find it
allot easier to focus and make sure that their work is to a high
standard, rules need to be put in a workplace to ensure that noise
is kept to a minimum.
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20. QUESTION 10
Why should a letter be laid out in the appropriate format
To give a professional
approach to your work To make your boss
happy
To give people the
To allow for impression that
easier reading you are high up in
a company
21. WELL DONE! YOU GOT IT CORRECT
Having a good layout in a letter makes your letter look more
professional and formal, this can increase the level of respect that
the recipient will give you.
Finish!