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MOTIVATION-
HYGIENE THEORY
FREDERICK HERZBERG
• US clinical psychologist
who later became
Professor of Management
at the University of Utah.
• Believed that employees
can be motivated by the
work itself and that there
is an internal, personal
need to meet
organizational goals.
2
1987
BASIS
3
The theory
believes in
engaging with
members of
your team in
such a way that
they give their
best
performance
Place your screenshot here
4
Came up with
the theory by
asking people to
describe
situations where
they felt really
good, or really
bad about their
job
5
Herzberg
believed that
money isn’t the
only driver to
good
performance
6
Maslow’s Hierarchy of Needs
7
HYGIENE
MOTIVATION
Motivators
And
Hygiene
Factors
MOTIVATION-HYGIENE THEORY
Achievement
Recognition
Work
Responsibility
Advancement
Possibility for
Growth
Salary
Supervision
Job Security
Positive Working
Condition
Interpersonal
Relationship and
Peers
Company Policy
Status
8
9
HYGIENE
The factors that de-motivate people
when not present; but if it does, it’s not
sufficient to induce motivation
Need to be present to ensure reasonable level of satisfaction
JOB SECURITY
10
Permanent > Contractual
SOCIAL NEEDS
11
Good relationship with the co-workers
PHYSICAL WORK ENVIRONMENT
12
Facility provided in the work place
(ex: pantry)
Or
Office equipments in good condition
COMPENSATION
13
Incentives, bonus, or salary increment to
compensate hardwork
MOTIVATOR
Owners need to implement in order, or
ensure that employees to work harder
14
ACHIEVEMENT
15
The employees must have a sense of
achievement. This depends on the job.
There must be an outcome of some sort
in the job
RECOGNITION
16
The employees should be praised and
be recognized for the accomplishment
by the manager
GROWTH AND PROMOTIONAL
17
There must be growth and advancement
opportunities in an organization to
motivate the employees to perform well
RESPONSIBILITY
18
The employees must hold themselves
responsible for the work. The managers
should give them ownership of the work.
They should minimize control but retain
accountability.
WORK
19
The work itself should be meaningful,
interesting, and challenging for the
employee to perform and to get
motivated.
“Money is much more apt to play the role of de-
motivator than motivator, because it is difficult to stay
motivate if you don’t think your pay is fair. But, if you
think your pay is fair, then you stop thinking ab out it
and its power to motivate fades. Leaders need to
establish fair pay, but they shouldn’t rely on fair pay to
motivate.
20
HOW WOULD THEY APPLY THIS?
Hygiene Factor:
Eliminate
Dissatisfaction by
ensuring Hygiene
Factors are met
Motivation Factor:
Create condition for
satisfaction by meeting
Motivation factor
21
Thanks!
QUIZ
Reference:
Leadership Roles and Management Functions in Nursing
https://www.bl.uk/people/frederick-herzberg
https://www.mindtools.com/pages/article/herzberg-motivators-hygiene-factors.htm
https://www.youtube.com/watch?v=1gyNLJx-yc0
https://www.youtube.com/watch?v=lD0drD5-JjU
22

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MOTIVATION-HYGIENE THEORY EXPLAINED

Editor's Notes

  1. If present, not a source of extreme satisfaction If not present, source of dissatisfaction and demotivation
  2. Concerned with the actual job itself
  3. Monetary rewards does not enhance intrinsic motivation
  4. By ensuring this people would retain happy with their job