1. John Raymond R. Cifra
#14 Gomez St. Phase 2-C Bahayang Pag-asa Subd.,
Molino V Bacoor, Cavite
+63917-8463124
john_raymondc@yahoo.com
Objective To make a definite contribution to specific company goals, gain
knowledge through training and actual application. And to have an
opportunity to use my skills, to perform and be recognized.
Experience December 20, 2010 – Present
Safeway Philtech.
Programmer Analyst – SME (Subject-Matter Expert)
RESPONSIBILITIES:
 Knowledge Management Lead – responsible in all related knowledge
process (Trainings, documentations, reviews, etc.)
 Re-engineering, surgical analysis of processes for improvements.
 Monitoring jobs and fixing using Mainframe, ESP, Process Monitor,
Windows Script, Datastage, Unix and SQL.
 Create documentations for updates and processes.
 Investigate/Analyze and resolve error jobs and clients reported issues.
 Creating Automation programs using different programming languages
depending on the requirement needed such as VB script, Java Script,
SQL, Windows Script, etc.
 Create test cases for new processes and updates.
 Monitoring and maintaining web applications.
 Troubleshoots customer’s technical issues.
 Mentor teammates and give assistance to other groups when needed.
 Admin work (Creation of shift schedule, reports, etc.)
December, 2007 – December 17, 2010
SPI – Content and Information Solution
Software Engineer
RESPONSIBILITIES:
 Study data patterns, trends, and analyze raw data in different specified
formats (such as, HTML, XML, TAG ASCII, Positional, Tab delimited,
etc.).
 Identify changes in data collection and formatting
 Create conversion module to convert specific document depending on

2. client’s specifications.
 Performs integration testing.
 Creates documentation for the updates.
 Create test cases for the functional testing.
 Build/Rewrite conversion for new/additional products using Unix, Perl,
XSLT, Mainframe and Omnimark depending on what is needed in a
specific problem in a given span of time.
 Mentoring newly hired engineers in coding and other related
engineering work.
 QA testing.
EXPERIENCES GAINED:
 Extensive computer software design experience and implementation.
 Practiced and learned new programming languages.
 Creative thinking on possible solutions to a specific problem.
Good team work ability.
 Finish quality work in a given time.
October 04, 2004 – December, 2007
SPI – Content and Information Solution
Sr. Content Editor
RESPONSIBILITIES:
 Performs core data fabrication tasks from receipt to online,
enhancements and entry level troubleshooting for Lexis Nexis online
products and offline products while meeting or exceeding quality
standards.
 Study data patterns and trends and analyze raw data in different
specified formats.
 Identify changes in data collection and formatting
 Maintain products for specific clients.
 Creates documentation for the updates.
EXPERIENCES GAINED:
 Experience in talking with clients and trusted by them.
 Experience softwares and processes such as NFD, NexisEditor,
Urbana, Tasklist, XML, HTML, Unix, PERL and other new languages.
 Experience training new people being a temporary team lead.
October 13, 2003 – October 04, 2004
SPI – Content and Information Solution
Data Tech

3. RESPONSIBILITIES:
 Responsible for the conversion of content from print to electronic text file
formats such as HTML, SGML, and XML using Tag Util, Slamander,
Acrobat reader, FrameMaker and Ultra Edit. Scanning of documents to
convert it to PDF using Photoshop and Adobe Software Applications.
ACCOMPLISHMENT:
Completed projects from Foreign Clients.
Trainings July, 2010 – October, 2010
MFI Foundation, Inc.
Java Module 1
June 24, 2005 – July, 2005
SPi Learning Academy
English Proficiency Training
April 2, 2007 – April 3, 2007
SPi Learning Academy
Leadership Training
May 23, 2008
SPi Learning Academy
Work Life Balance
May 28, 2008 - May 29, 2008
Spi Learning Academy
Six Sigma (Yellow Belt)
April 29 – June 5, 2002
PLDT Company, Ramon Cojuanco Bldg., Makati City
ON-THE-JOB-TRAINING (PRACTICUM)
Description of Training:
Encoding of data using Smartstream and Microsoft Excel, Paper works,
PC Hardware and Software Troubleshooting, and Networking
Environment.
Education Tertiary Education: Bachelor of Science in Computer Engineering
Lyceum of the Philippines
Intramuros, Manila

4. March, 2003
Secondary Education: Cavite School of St. Mark
Bacoor, Cavite
March, 1998
Primary Education: Kaytitinga Elementary School
Alfonso, Cavite
March, 1994
Skills Operating System: Windows 95/98/ME/2000/XP/7
Programming Languages: Have experience in XML, HTML, XSL,
XSLT, PERL and UNIX. And with background in Pascal, C++, C, Visual
Basic, and Java.
Other Softwares: UltraEdit, Citrix, Textpad, AutoCAD, Adobe
PhotoShop, and MS Office.
Other Computer Knowledge: Internet research and PC troubleshooting.
Others:
Has a great knowledge in analysis and problem solving. Hardworking
and can work with minimum supervision.