Jason segale resume


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Information Technology Specialist and Consultant for Private/Hybrid Cloud and Virtualization.

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Jason segale resume

  1. 1. Jason S. Segale 15322 Nottingham Lane, Huntington Beach, CA 92647 Jason@westerntechsolutions.com http://www.linkedin.com/in/jasonsegale (714) 983-8667Summary: Over 14years’ experience in Information Technologies Industry. Main areas of experience in Systems Engineering/Administration, Hybrid Cloud Technologies, VDI & Application Virtualization, IT Security and Network Quality Assurance. Systems Administration and Security in MS Server 2K,2K3,2K8,2K8R2/ Novell/UNIX/ Linux SUSE/SQL 2K,2K5,2K8,2K12/Exchange 2K3,2K7,2010/ Macintosh/Cisco environments. Strong Hands-On and Academic background in Information Technologies. Ability to absorb complex technical knowledge quickly. Outstanding problem solving and decision making skills. Excellent interpersonal, communication and office skills.Education: AA Degree in Communications – San Joaquin Delta College, Stockton, CA Network Administration / Systems Engineer Technical Degree – CEI, Lake Forest, CA Self-Study for MCSE 2003, CCNA, CCDA, UNIXSOLARIS, SQL; Exchange Servers “Boot Camp” study groups for MCSE 2003, MS Exchange and SQL -San Francisco, CA Quickstart Learning Program for Virtualization – Irvine, CA 2012 Self-Study for Private/Hybrid Cloud Technologies and Virtualization Service Delivery PlatformsTraining/Certification: Diploma in Network Administration / Systems Engineering Diploma in Communications Microsoft Certified Systems Engineer Microsoft Certified Professional Certified Novell Administrator A+ Certified Technician N+ Certified Technician Hubble Certified (Intra-building wiring & connectivity) Microsoft Office User Specialist (MOUS) Completed/Passed over 140 technical and sales training modules in Microsoft University Current enrollment in multiple vendor programs including Microsoft, Cisco, Citrix& Salesforce Page 1 of 12
  2. 2. TECHNICAL SKILLS: Hardware:  Cisco; 1800,1900,2600,2800, 2900, 2950,3200,3700,7200 Series Routers& Switches, Cisco Catalyst 4000,6000, 6500 Switches, Cisco PIX Firewall, Cisco ASA Security  Dell Power Edge 1850, 1855, 2450, 2550, 2850 2950, 4400, 6650, 6850 DUAL/QUAD Processor Servers / Dell PowerVault RAID Arrays  Intel,AMD, Multi Core Server platforms, VM Ware core specific  Barracuda Spam Firewall, SonicWall Firewalls  SUN Ultra Series Servers / SUN SPARQ Servers  HP Servers/Workstations, HP NetServer, RAID 0-5 Arrays  10/100/1000 Gigabit LAN Switches/Hubs/Repeaters, iSCSI SAN  Brocade Silkworm 2000, 3000, 4000 series Fiber Switches  Promise V-Track iSCSI SAN Arrays  Linux/Unix/Macintosh Bindery Servers  AMD /Intel /Macintosh /Lucent /US Robotics /Compaq /HP /Dell /Toshiba /Gateway /Apex /Antec /Lenovo /LaCie /Linksys  Print Servers / Laptops / Smart phones / Tablet Devices (PDA/Skytel)  Printers / Scanners / Fax Devices / Copiers / more Operating and Management Systems:  Windows NT 4.0, 95, 98, ME, XP Pro, XP Media Center, Vista All, Windows 7 All  Windows Server 2000, 2003, 2003R2, 2003WE, 2008,2008 R2,  Windows MOM, SCOM, SCVMM, WSUS, HYPER-V,FOREFRONT  UNIX; HP-UX, AIX, AS/400, OS/400  Solaris 6.5, 7.0, 2.7  Macintosh OS 3-10.6, Novell:3x (bindery),4x (bindery/ NDS/ NDPS),5x (NDS / NDPS), 6x  Linux (Red Hat 4.5, 6.0, 7.0, Corel, SUSE)  Google Android 2.0 - 4.0 Protocols:  802.11(a, b, g, n, w) /TCP/IP, DHCP, DNS, IPXSPX, AppleTalk, Bonjour  NetBIOS /RIP /SMTP /Telnet /NetBEUI /PPP /PPTP /NWLink IPX/SPX /DLC /SNMP  PSTN /SLIP /CHAP /FTP /FTPS /HTTPS /VOIP /SSH /SSH2 /IPSec /Spanning Tree Page 2 of 12
  3. 3. Connectivity: UUNet /Ethernet STP/UTP/Fiber Optic/ATM 10Base2,10Base5, 10BaseT(X) Fast Ethernet (10BaseT/100BaseX), Gigabit/Optical/Copper (1000BaseX) Token-Ring (4,10,16), ISDN, Frame Relay X.25 /X400 /ATM /T1 /T3 / OC3/ DSL /Cable /Wireless (Wi-Fi)/(WI-MAX)Administrative Tools: Terminal Services / Telnet / Ping / Trace / Route / Tracert / Hyper Terminal/ Ipconfig / winipcfg/ Remote Desktop /Netmeeting/ MS Sharedview/ Dameware System Commander / Ghost Solution Console 2.5 / Network Monitor / Performance Monitor/ VMware View/ SCOM/ SCVMM /Hyper-V Manager / Xen consolesWebOther Servers: MS Internet Information Server 4.0, 5.0, 6.0, 7.0 MS Proxy Server 2.0 MS SharePoint Portal Servers MS Internet and Acceleration Servers Meridian Voice Mail System (Nortel PBX), Cisco Unified Messaging(VOIP,SIP) Microsoft Hyper-V Server, Virtual Server 2005 Citrix Metaframe, XenApp, XenServer, other) VMware /Multi-Core Virtualization SystemsDatabaseMail Servers: Microsoft SQL 6.5, 7.0, 2000, 2003, 2005, 2008(R2), SQL 2012 FileMaker Software v. 6, 9, 10(a) Oracle, MS Exchange 5.0/ 5.5/ 2000/2003/2010 BlackBerry Enterprise Server v.1.6-2.1 ERP Database Systems and Integration / ORM /EAPTape & Cloud Storage: DLT/SDLT/LTO/WORM Series Seagate / Quantum / HP(Compaq) StorageWorks ELS, EMC Clarion Symantec / Veritas Backup Exec 8.0,8.5,9.0, 10,10.5, 11d Retrospect, Iron Mountain, CA Technologies ARCserve, D2D HP Data Protector for Multi-OS Page 3 of 12
  4. 4. Software / Security / Other: Microsoft .NET Enterprise Server / Back Office Enterprise / MS Internet Security and Acceleration Server Enterprise, MS Server 2008.2008R2, SQL Server Enterprise and Developer Editions, Microsoft Operations Manager 2003/2005,WSUS,Trend Micro Viral Software / McAffee Virus Scan (all) / Norton Anti-Virus (all) / Symantec (all), Kaspersky Anti Virus, FileMaker 6,9,10, HP Data Protector, Symantec Ghost Console 2.5, Lotus Notes, Linux (Red Hat 4.5, 5.0, 6.0, Corel),Palm Pilot, Pocket-PC, Act 5-6.0, Outlook Express, Blackberry Wireless (handheld e-mail), MS Office 97/2000/XP/2003/2007/2010,MS Access, MSVisio, MS Project,Meridian Voice Mail System (Nortel PBX),Veritas Backup Exec v. 8.0,8.5,9.0,10,10.5,11d, Retrospect Mac/Win, HP Openview,VM Ware, Dell Support Center, Adobe CS,CS2,CS3, CS4, Adobe Premier,Adobe GO Live 4.0/5.0/6.0,Logon scripts, ERP System Integrations,ORM, EAP, Documentation, OthersEXPERIENCE:03/2011 – Present Western Tech Solutions |- | Western Tech Hosting HB, CAhttp://www.westerntechsolutions.com (self-made website; work in progress,)http://www.westerntechhosting.com (Reseller Site primarily for Domain Name Provisioning and SSL Certificates)Owner and Founder of a startup organization named Western Tech Solutions for a new role as a regional ManagedService Provider of Hybrid/Private Cloud, Software as a Service(SaaS) and Virtualization Technologies for theSmall to Medium business markets. I have designed andsingle handedly built WTS to potentially address some ofthe needs, goals, realities and demands of businessorganizations in today’s fast paced world to enable thoseorganizations to leverage currently available technology for a measureable amount of agility, scalability andflexibility relative to IT Infrastructures, Data Integrity, Security, compliance concerns, regulatory requirements. Thisis still while attempting to relieve budgetary constraints incurred by typical operational expensesin terms ofpersonnel, hardware, software, licensing, sustainability, maintenance, patch management, scale and energyfootprint by utilizing Hosted Virtualization Services and a mix of Hybrid Cloud Technologies available forconsumption in the form of IT as a Service Utility under the umbrella of Managed Service Provider role. Here aresome examples of what I am able to bring to those I work with and/or consult for…WTS Managed Services Portfolio & Offerings:Our portfolio of IT Services is designed to offer simple flexible Business solutions to solve complexbusinessgoals and deliver solid, real worldvalue through ourunique network ofbusiness partnerships andaffiliations.WTS provides our clientssimplified solutions to maintaintheir IT Infrastructures andrelated IT Business Software & Support needs while lowering costs and consumption of resources and meeting security, compliance and regulatory constraints Thisincludes:Hybrid, Private Cloud On-Premise & Remotely Managed Virtualized WAN/LAN Environments & AdministrationOn Premise or Remotely Managed Virtualized HPC, Server, Workstation, Thin Clients,Roaming Profilesincluding use of some or all of pre-existing hardware and licenses Redeployed-Legacy based environments with a self-service web interfaceManaged IT Services and Solutions, Consultation, Technical Support and TrainingPublic Cloud, Managed Private & Hybrid Cloud Services and PlanningConsultation, Integration and Implementation Services and SolutionsInfrastructure as a Service (IaaS), Desktop as a Service (DaaS), Platform as a Service(PaaS) Workspace as a Service (WaaS) scalable environmentsSoftware as a Service (SaaS) Infrastructures & IntegrationApplication Virtualization and Managed Content Delivery SystemsOff-Site Clustered Data Storage and Online Accessible Data WarehousingUnified Messaging & Collaboration Services (Microsoft, Cisco, VOIP, SIP, Video Conferencing, MSExchange Server, ADFS, SSO, OWA, Lync, SharePoint, Office 365)Microsoft Volume Licensing, Microsoft Online Software & Cloud ServicesMultiple Database Environments, Infrastructure, Integration, Administration & SecurityBusiness Application and Development Software Sales & Training Page 4 of 12
  5. 5. Business Infrastructure & Applications Troubleshooting and Support ServicesWeb & Domain Hosting, Domain Name Purchasing & ICANN RegistrationIT Hardware & Software Technical Analysis, Support & Repair24/7 Emergency Technical Support ServicesServer Migrations, Upgrades and Custom Integrations of critical business applications Off-Site Data Storage, WORM & Data Integrity Maintenance and Archival / Retrieval Services Communications Platform Integration for Mobile Devices & PDA’s Business Continuity, Disaster Recovery & Enterprise Resource Planning Resource Management, Application Lifecycle, Performance Monitoring & Tuning Onsite and Online Service Calls day or night as neededI use and leverage industry experience, advanced products knowledge and VolumeLicensing from multipleVendors & Distributors and my partnerships with Microsoft, Cisco, CA Technologies, Ingram Micro, Insight,Tech Data, Intel, AMD, Amazon, Autotask, Quest, Salesforce and more to enable the best solutions to meetdesired results. As a member of the InternationalAssociation of Microsoft Channel Partners (IAMCP) So-CalChapter, the largest chapter in the USA, I have resources and connections within the cloud space and can enableintroductions and matchups tothese best ofbreedorganizationswithin the channel to ensure the best resultspossible to meet or exceed specific goals even if that means WTS has zero involvement. WTS always puts theclient’s needs ahead of our own agenda.I am also connectedinto Openstack and other open source based cloud platform initiativesas well and hascontacts oraffiliations with Kaseya, N-Able, Nimsoft, Scriptlogic, Continuum and others for management andautomation solutions for both internalcompanyInfrastructure and our managed/unmanaged clients. I can deliversimple effectivesolutionswith attention to details in heterogeneousand proprietaryenvironments. WTS supportsboth B2B and B2C in the Smallto Enterprise markets.Database Services & Resources:WTS can provide your company with custom or structured Microsoft SQL Server solutions tailored to your specific businessneeds and we can integrate or upgrade with pre-existing SQL Server Environments &Licensing while lowering expenses interms of investment and overall total costof ownership.WTS can support Small to Enterprise organization levels and StandAlone singleInstance solutions as wellfor a wide range of SQL, MySQL database environments such as Data Center,ClusteredServer Farms, Remote Management and Administration, Scalable Architectures,High Availability, Online Data Services,Microsoft Azure, Volume Licensing, Cloud Data Storage Archiving and more.I can assist your business in the Design and Administration or Management of SQLin both Development andProduction EnvironmentsI also have Integration and Security Experience in various DatabaseSoftware Alternatives (Non-Microsoft) aswell as hardware softwareconfiguration setups & builds related to Database Structures.I am a Microsoft Certified Partner authorized and registered to support Individuals, Small toMedium and EnterpriseBusiness Level EnvironmentsOn-Premise Service Calls day or night as neededWTS stays current on updated products, licensing and best practices for multiple cloud strategies by activeenrollment inMultiple Vendor sponsored Programs and Partner Training as well as continuous hands onexperience in the field.I have solid knowledge in Systems Integration, Operations& Security with varying skills ranging from basicDesktopSupport to Advanced Systems Development & ArchitecturesWTS can provide solid answers and advanced consultation services basedon your business goals.Getting the right solution can save thousands of dollars and more in infrastructure costs and projects.Our team can reduce overhead and other related costs by leveraging our professional resources, strategiesand solutions to increase your business productivityWTS stays current with evolving technologies and does thorough research during our consultations to providethe right solutions in the most cost effective, productive way to you.05/2008–6/2010 Key Curriculum Press, Inc. Emeryville, CAWindows Systems Administrator Page 5 of 12
  6. 6. Systems Administration on medium sized heterogeneous network with Windows & Macintosh serversand workstations for publishing company in Emeryville, CA. Provided Level 1 & 2 Support as needed tointernal MIS Operations Team including Linux Systems Administrator, Web Developer, OperationsSpecialist, QA Team, and company wide for daily operations including remote employees.Providedadvanced troubleshooting and integration techniques leveraging various hardware and softwaretechnology for the Marketing, Editorial, Production, Business, Sales, Implementation and other internaloperations teams. Primary technician for all network, databases, software, services, platform integration,development, backup, restoration and all documentation. Performed all new system builds and MISorientations for new employees (developed by me) and station readiness including User Accountmanagement via Active Directory.Project Lead with various software types including Extensis X1 migrated to Extensis Universal TypeServer Font Management solutions integrated with Adobe CS3/CS4 products and a migration toWindows versions of Retrospect for backups and restoration. Project Lead for any core infrastructurechanges and integration issues. Responsible for all software/hardware related issues includingmaintenance of software library. Maintained the Help Desk Ticket System and was typically primarytechnician for unsolved issues small and large unrelated to KCP’s Public Accessible websites andprovided all notifications for outages planned or otherwise.I was responsible for the planning, regular maintenance and Disaster Recovery of the companiesExchange Server 2003 system and all mail within using VERITAS Backup Exec 11d on a scheduledbasis. Maintained multiple FileMaker Servers with proprietary databases tied to Cognos and preparedweekly updates to forecast inventories for Operations Team members. Responsible for SymantecEndpoint Managed Solution for virus protection and the WSUS server for localized Microsoft updates viaGlobal Group Policy Objects for Server and Workstation patch management. Maintained all GhostConsole system images including Windows 7. Primary contact/technician for any Co-Location issues atEmerytech which was our ISP as well via direct attached Fiber Stranded Cable (underground building tobuilding link)Instrumental in the migration/ switchover to KCP’s parent company (Springer SBM) network in theNetherlands and Germany for both AD Forest and Exchange Stores including the installation/setup of HP1/8 LTO-2 Loader for use with HP Data Protector software used by Springer for Disaster Recovery. Responsibilities:  Maintenance and system upgrades to all KCP Server infrastructures.  Create; modify user and e-mail accounts for authentication and access to domain resources.  Network Security through various means including AD Security policies, Logon Scripts, Firewalls etc...  Planning, scheduling and organization of MIS Department goals  Training of new and old staff on Information Technology Systems, Specialized  Primary Technician and advanced troubleshooting on all hardware and software issues  On- Call Level 1 & 2 support for any Team member  Maintenance of all network and non-network systems and components in KCP company  Maintenance of all domainresources and availability  Primary contact for vendor support and licensing managementEnvironment:MSERVER 2000/2003/2008, SQL/MySQL, EXCHANGE 2003 ENTERPRISE, IIS, CISCO PIX , MACINTOSH ,VERITAS BACKUP EXEC 11d,RETROSPECT MAC/WIN, WIN XP, VISTA, 7, DLT/SDLT/LTO, SECURITY, NETWORK, DESIGN, HARDWARE/ SOFTWARE UPGRADES,UN-ATTENDS, ROLLOUTS, VIRUS SOLUTION, ADMINISTRATION, SPECIALIZED TROUBLESHOOTING, SERVER HARDENING, ACTIVEDIRECTORY, FTP, DNS, DHCP, CITRIX, INTEGRATIONS, HELP DESK, SITE-SITE SYNC, MS OFFICE (ALL)06/2002 –05/2008 Western Technical Solutions Huntington Beach, CA Page 6 of 12
  7. 7. Sole Proprietor Owned and operatedWestern Technical Solutions, a technical consulting company with a close friend and schoolmate. This business had asmall but growing list of clients for whom I provided services in LA, Orange County and surrounding areas. Maintained and supervised a small group of dedicated professional personnel with varying talents ranging from website/graphic design, to troubleshooting/ consulting and designing complex backend Cisco VOIP across the globe in Sebu, Philippines. I was typically the Primary Lead for all Networking, Systems Engineering, E-mail, Database, Troubleshooting and other consulting or professional guidance and Secondary on most Website, Graphic Design or other miscellaneous contract positions. Most, if not all, of my business opportunities came directly from “word of mouth” of current or previous clientele which kept the work flow fairly steady with constantly changing situations and problems to provide solutions for. This caused the WTS team and I to continually be exposed to old, current, and new technologies, and growth in our respected fields. WTS clientele ranged from Home/Small Office to International Corporations with a focus on providing the best service for lower, more competitive rates. Worked on all types of computing models and systems (i.e.: Windows, Macintosh, UNIX, Linux, SUN) including Co-Located Clustered Server Farms(located at One Wilshire Blvd, Los Angeles CA.) for a 250 seat Call Center located in Sebu, Philippines running a Stratus Auto Dialer over a VOIP Network designed by WTS and implemented in conjunction with Tavina International Global E- Services Development and Teleconnect LLC (Overseas Client). Co-Location work performed with COMM-TREK Telecom (On-Site) with WTS covering most of the Systems Engineering and design configuration. All backend hardware gear was Cisco, Dell Servers running Windows Server 2000 Advanced with a Stratus Systems Auto Phone Dialer slaved to a SQL 2000 Enterprise Server Cluster for continuous phone list updating. WTS also consulted, advised and maintained a substantial amount of small sized organizations with various hardware and software configurations including ERP Systems integration and middle-ware installation (too many to list here) and/or websites that kept current with evolving technologies and required careful planning and an “offensive” approach to integration. Responsibilities:  Find and secure all WTS clients to provide employment for myself and my team.  Maintenance and system upgrades to WTS Server infrastructure.  Create; modify user and e-mail accounts for authentication and access to clients networks.  Network Security through various means including Security policies, Active Directory, Cisco Firewalls etc...  Planning, scheduling and organization of Administrative, IT, Programming and Graphic Design teams.  Regular monthly updates; modifications of2 websites; managed by WTS.  Training of new and old staff on Information Technology Systems, Specialized  Troubleshooting, Hardware and Software advances.  Maintenance of all network and non-network systems and components in WTS company.  Maintenance of all client network operating infrastructures managed by WTS.  Administration of any and all business conducted by WTS.  Financial record keeping, investments, disbursements of monies generated by WTS and employees.  Procurement of new contract employees as WTS/Client needs grow.  24/7 Availability on-call as needed for emergencies, troubleshooting, repairs and other client needs. Environment: WINDOWS 2000/2003 SERVER (standard/web editions), WIN2K PRO/XP/98/95/NT/Me, SQL,EXCHANGE 2000 ENTERPRISE, VISUAL INTERDEV,VISUAL STUDIO, IIS, CISCO, CO-LOCATION / NET SERVER, NT SERVER 4.0, Page 7 of 12
  8. 8. CALL CENTER (PBX), SOLARIS,UNIX, LINUX, MACINTOSH, VERITAS BACKUP EXEC(all) / WIN95/98/2000/ME,NOVELL, VISIO, PROJECT, TAPE BACKUP / SECURITY, DESIGN,FLASH MX, ATM BANK TRANSACTIONS, HARDWARE/ SOFTWARE UPGRADES, UN-ATTENDS, ROLLOUTS, VIRUS, SPECIALIZED TROUBLESHOOTING, ADMINISTRATION, SERVER HARDENING, SITE-SITE SYNCHRONIZATION, WEB DESIGN, MICROSOFT OFFICE (all), OFF-SITE STORAGE, FTP SERVERS11/2005 – 01/2006 PACIFICARE (Pacific Health Care) Cypress, CAIT Systems Security Analyst/Specialist IT Security Analysis on a large scale (10,000+ users) multi-os environment for PacifiCare in Cypress, CA in the Security Monitoring and Compliance Division. Job objectives - to revamp security monitoring and auditing process for allOperating Systems,Applications, Users and other resources currently in operation, and to prepare infrastructure to allow new technologies to be introduced into the heterogeneous topology which included UNIX, Sun Microsystems, PeopleSoft, Oracle, SQL, Microsoft Server 2003 and Microsoft Operations Manager. Main lead on software evaluation and development for an in-house web based application named VAR 1.3 (Vulnerability Assessment and Remediation) to maximize the applications potential and allow for future modification of the core program using Eclipse 2.0, Tomcat 5, Jakarta-Apache 5, and Tapestry 4.0 for object oriented mapping of Security events across all applications, systems, and end-users in a Java-scripted Web browser application with SQL and ODBC tie-in connectors. Team role in ERP systems integrations and analysis. Team member in multiple alternate projects including Sun ID Management rollout and Security Troubleshooting, Standardizations and Remediation. Environment: WINDOWS SERVER 2000/2003, SQL 2000/2003, SUN MICROSYSTEMS, UNIX, AIX, AS400, HP-UX, PEOPLESOFT, CLARITY, ORACLE, SQL SERVER 2000/2003, EXCHANGE SERVER 2000/2003, VISUAL STUDIO.NET, IIS, CISCO, CLUSTERING, VPN, FTP, VERITAS BACKUP EXEC/NET BACKUP, WIN 2000/XP, VISIO, MS PROJECT, SECURITY, DESIGN, HARDWARE/ SOFTWARE UPGRADES, UN-ATTENDS, ROLLOUTS, VIRUS SOLUTION, ADMINISTRATION, SPECIALIZED TROUBLESHOOTING, SERVER HARDENING, SPECIALIZED DESIGN, ERP, JAVA, APACHE, TOMCAT 5, TAPESTRY 4.0, SITE-SITE SYNCHRONIZATION09/2004-06/2005 Prepaid Concepts, Inc. Tustin, CAIT Systems Specialist/Analyst/Consultant IT systems consulting, integration and customization on small to medium corporate headquarters located in Tustin, CA for company requirements due to corporate takeover of Euronet Worldwide. Job objectives were to add additional domains and domain controllers to existing topology, and re- structure enterprise as a whole on Windows mixed-mode environment upgraded completely to Windows Server 2003 with Active Directory integration. Protocol mapping and some custom script writing was necessary to integrate with EAI architecture (Windows to UNIX platform using SSH2 over SFTP2).Seriousdesign work with heavy emphasis on Network Securitywhich was a requirement of Nextel and Boost-Mobile and Prepaid Concepts,Inc. Network redesign necessary to facilitate changes in SQL Database structure and topology integration with Kansas (Euronet) included administration, and modification of all environments as a whole. SQL Database Administration and migration from SQL 2000 to SQL 2003 using Access 97 and 2003 as front end with VPN tie-ins over ODBC connections. Full Database security analysis, consultation and redesign as necessary to implement new company policies and integration to newly constructed Datacenter located in Kansas. Web site maintenance and security controls for clustered Server 2003 Web Edition environment.Full documentation set created from scratch for compliance of new corporate structure. Environment: WINDOWS NT 4.0/2000/2003 SERVER, SQL 2000/2003, UNIX, I-MAIL ENTERPRISE, VISUAL STUDIO.NET, IIS, CISCO, CLUSTERING, VPN, VERITAS BACKUP EXEC, WIN 2000/ME/XP, VISIO, MS PROJECT, DLT TAPE BACKUP, Page 8 of 12
  9. 9. SECURITY, DESIGN, HARDWARE/ SOFTWAREUPGRADES, UN-ATTENDS, ROLLOUTS, VIRUS SOLUTION, FTP, ADMINISTRATION, SPECIALIZED TROUBLESHOOTING, SERVER HARDENING, SITE-SITE SYNCHRONIZATION, MICROSOFT OFFICE (ALL)06/2004 – 09/2004 Bakemark-West Pico Rivera, CAIT Systems Analyst/Administrator Systems and Security Administration for Bakemark-West a subsidiary of CSM North America in Corporate Headquarters manufacturing facility in Pico Rivera, CA. Servers of mixed design running NT 4.0, Windows 2000 Server, SQL Server7.0 on a medium to large scale network spanning 12 cities across the Midwest. Provide system; database administration, maintenance, monitoring and Level 1 & 2 point of contact support on Windows Domain and third-party proprietary software mixed environment. Provide documentation and design of infrastructure and modification of ATT VPN solution to provide sales team access to deliver sales orders from the field via dial-up using SPS software. Also provide technical design for Anti-Virus solution and modification of Bakemark-West security zones for prevention and eradication of viral infestation. Support of over 600 users including 185+ laptop users (sales), Corporate Executives, R&D, Engineering, Manufacturing, Purchasing, AR and AP, Shipping/Receiving and 12 U.S. remote satellite locations from across the Mid-West. Supervised all creation, demolition, reconstruction and day-to-day operations of all network or IT related issues. Responsible for WAN/LAN, network security, system upgrades and major changes to infrastructure as needed to keep company operations smooth under constant change. Maintained Cisco routers and firewall in conjunction with ATT support services to achieve maximum results at minimal costs. Provide any and all other technical support as needed on daily basis to keep BMW operations steady and progressive. This was a fill-in temporary contract position through Ajilion Consulting in El Segundo, CA. Responsibilities:  IT Liaison between BMW and CSM  Maintenance and system upgrades to all 99% up Windows 2000 Servers in infrastructure.  Create; modify user and e-mail accounts for authentication and access to network.  Network Security through Security policies, Active Directory, Cisco PIX Firewall.  Planning, scheduling and organization of Administrative, IT and Executive team.  Training of new staff members and existing users on Information Technology Systems.  Maintenance of all network and non-network systems and components in company.  24/7 Availability on-call as needed for emergencies, troubleshooting and repairs. Environment: WINDOWS NT 4.0/2000 ADVANCED SERVER, SQL 7.0, I-MAIL ENTERPRISE, VISUAL STUDIO, IIS, CISCO, NT SERVER 4.0, VERITAS BACKUP EXEC 7.6, WIN95/98/2000/ME/XP, VISIO, MS PROJECT, DLT/4mm TAPE BACKUP, SECURITY, DESIGN, HARDWARE/ SOFTWARE UPGRADES, UN-ATTENDS, ROLLOUTS, VIRUS SOLUTION, ADMINISTRATION, SPECIALIZED TROUBLESHOOTING, SERVER HARDENING, SITE-SITESYNCHRONIZATION, MICROSOFT OFFICE (ALL)03/2001 – 12/2001 C2TIS.com, Inc. So. San Francisco, CASr. Systems Administrator Systems Administration on medium scale Windows 2000 Advanced Server network running SQL 2000, Exchange 2000, IIS 5.0 maintained offsite at Exodus Data Centers in Santa Clara, CA. Primary location in South San Francisco (main office) with secondary locations in Santa Clara and Stockton, CA. Provide system; database administration, maintenance, monitoring and Level 2 & 3 point of Page 9 of 12
  10. 10. contact support on Windows 2000 Advanced Server LiveStaging Clustered environment. Main job function is preservation and 99% uptime of Stockton, CA. Kaiser Permanente www.kpstockton.org Customer Centric Technology Integrated Services www.c2tis.com websites and 100 node Spanish- EnglishCallCenter located at Stockton Kaiser Permanente. Various other job duties including planning, scheduling and integration of Administrative & IT Staff, Programming, Graphic design teams on projects currently on design board or for future commitments. Supervised small IT team including Network Engineer and Desktop Support Technician in creation, demolition, reconstruction and day-to-day operations of all network or IT related issues. Responsible for ERP type designs and implementations for all clients of C2TIS.Responsible for network security, system upgrades and major changes to web infrastructure as needed to keep company operations smooth under constant change. Maintained Cisco PIX firewall for increased security restrictions to and from servers and IIS websites with the use of scripts and “watchdog” reports setup within organization and Exodus. Also maintained all Cisco Switch solutions. Created all documentation of LAN/WAN configurations for entire C2 network in complex yet easy to understand, updateable format. Workweek split between two or more locations (3 days SSF- 2 days Stockton/other). Responsibilities:  Liaison between C2TIS.com and Kaiser Permanente Administrators / IT Staff  Maintenance and system upgrades to all 99% up Windows 2000 Servers in infrastructure  Create; modify user and e-mail accounts for authentication and access to network  Network Security through Security policies, Active Directory, Cisco PIX Firewall  Planning, scheduling and organization of Administrative, IT, Programming and Graphic Design teams  Regular updates; modifications of 4 websites; web stores managed by C2TIS  Training of new and old staff members on Information Technology Systems  Maintenance of all network and non-network systems and components in company  Maintenance of all client network operating infrastructures managed by C2TIS  24/7 Availability on-call as needed for emergencies, troubleshooting and repairs. Environment: WINDOWS 2000 ADVANCED SERVER/2000 SERVER; PROFESSIONAL, ERP SYSTEMS, MS SQL 2000, EXCHANGE 2000 ENTERPRISE, CISCO PIX 515, BLACKBERRY ENTERPRISE SERVER, VISUALINTERDEV 6.0, VISUAL STUDIO 6.0, IIS, VERITAS BACKUP EXEC 8.501/2001 – 04/2001 MobShop.com, Inc. San Francisco, CASystems Administrator Systems Administration on medium sized (300+ node), growing network at their corporate headquarters in San Francisco in conjunction with offices in Toronto, Canada (Corp Development) and Boston, MA (QA Engineering). Provide systems administration and Level 1& 2 point of contact support on NT Unix Exchange 5.5 VPN environment. Network is of semi-complex hardwaresoftware configuration. Work performed with Cisco 2600 Routers and Catalyst 4000 provides VPN support through 2 UUnet lines with DSL backup. Also administrated and provided security on Exchange Server 5.5 and Nortel Digital, Meridian Mail PBX phone systems. Provided database administration on Oracle system for financial department. All systems are backed up through Veritas Backup 8.0 tape system rotated daily. Performed Firewall Administration on Gauntlet through Linux Red Hat 6.0 (limited). Provide Desktop Assistance to varying levels on software and other computer/phone related issues. This was a salary position with 401KStock optionsFull benefits. Also, this company was a .com failure victim at that time. Page 10 of 12
  11. 11. Responsibilities:  Create; modify user and e-mail accounts for authentication on Domain.  Administration on NT 4.0 & Solaris 7.0 Operating Systems.  Maintain VPN connectivity between Toronto and SF offices.  Administration on Exchange Server 5.5 and BlackBerry wireless e-mail.  Administration / Engineering of Nortel, Meridian Mail phone system (PBX).  Primary contacttechnician for all systemnetwork issues in SF office. Environment: UNIX (SOLARIS 7.0), NT 4.0, ORACLE, EXCHANGE 5.5, MSACCESS, WINDOWS 98/2000, LINUX RED HAT 6.0, BLACKBERRY ENTERPRISE SERVER, VERITAS BACKUP EXEC 8.009/2000 – 12/2000 Toshiba of America Irvine, CANT/Novell/UNIX Network Engineer-Quality Assurance Tester Setup network environment including all Hardware: ServerClients, Operating System, Network Infrastructure, Cisco products, Software at Alpha and Beta stages of development for stress testing on software currently in production. Provide detailed analysis of network functionality and compatibility with software drivers and program functionality currently on the design board across multiple NOS systems including HP-UX, Solaris, AIX, AS/400, Windows 95, 98, NT 4.0, 2000, Me, Novell 3x (Bindery), 4x (Bindery/NDS), 5x (NDS), 6x (beta), mixed mode (3x+4x)(3x+5x) and Macintosh 9.0.Testing done in lab environment in conjunction with Engineering and Programming team. I also lead fax driver section of testing procedures separate from network analysis. Responsibilities:  Create; modify user accounts for testing purposes in NT, 2000, Novell, UNIX network environments.  Setup Print Servers, Print Queues for testing purposes in UNIX, NT, 2000, Novell mixed NOS environments.  Create, modify testing procedure guidelines for Network testing plan and Fax Driver testing plan.  Provide detailed analysis of software functionality and compatibility for printer driver software currently in build cycle. Environment: UNIX, NOVELL, NT 4.0, 95, 98, 2000, Me, SQL SERVER, MS ACCESS, MS EXCHANGE 5.0, 5.5, CISCO07/2000 – 09/2000 RiaEnvia, Inc. Cerritos, CANT/Novell Administrator/Desktop Support/Analyst Provide Mid-Level Network Engineering, Administration and troubleshooting on Windows NT 4.0 and Novell 3.x environment running Client32 through DOS. Also provided full desktop support on 300+ nodes (building systems, software installation, upgrades, rollouts, repair and troubleshooting). Computers are mixed variety from 486 to Pentium 3 700 MHz systems. This was a short-term contract position through Out Source One staffing agency in Santa Ana, CA. Responsibilities:  Troubleshoot Network Interconnectivity problems and provide detailed plan of action for repair and maintenance.  Troubleshoot and repair all computer systems on local area network to be re-introduced into network environment. Page 11 of 12
  12. 12.  Upgrade all PC network interface cards from 4 Mbps Token-Ring network to 100% 10BaseT Ethernet (100 Mbps).  Create; modify user accounts as needed for company use.  Install Firewall Virus Protection Software across LAN/WAN for network security. Environment: NOVELL 3.12, NT 4.0 SERVER WORKSTATION, WINDOWS 2000, DOS03/2000 – 07/2000 Havas Interactive, Inc. Torrance / Glendale, CAQuality Assurance/Software Testing Provide Networking Quality Assurance and detailed analysis of software applications currently on the design board. Testing duties include Alpha/Beta Software build version testing functionality and graphics on various Software titles including Jumpstart and Headstart line of children’s interactive puzzles and games for K-8 grade levels. Work performed on multiple operating systems including Macintosh OS 7 through 10,Windows 95 (A/B/C), Windows 98(A/SE), Me, 2000 (Professional). Worked in conjunction with software development teams on development issues related to getting software to Gold master status. Worked in a lab environment on medium scale network (100-300 nodes). Primary focus was on Internet based “modules” for online tracking of Users account and data.This was a 90-day contract position through Peopleware, Inc. in El Segundo.Responsibilities:  Provide detailed analysis of software currently in development.  Work in conjunction with Programming team to speed up development of multiple software projects in progress.  Provide, create documentation of QA testing procedure guidelines.  Work in lab environment with multiple daily projects on a rotating basis.  Report to team leader when new bugs found at time of new build delivery.Environment: NT WORKSTATION SERVER 4.0, WIN 95, 98, 2000,MACINTOSH OS 3-9 Page 12 of 12