process ,do's don't

1. e
MBA SEM2
Members:- Rishika Gupta ,Pallavi Singh ,Khushboo Singh,
Ekta Kumari, Ankita Srivastav
Presentation on EMAIL ETIQUETTE

2. Email Etiquette
It refers to the
principles of
behavior that one
should use while
writing and
answering email.
For writing high quality of emails one should
follow the following steps:-
1.OUTLINE
2.COMPOSE
3.PROOF-READ

3. OUTLINE
WHAT
WHERE
when
why
WHO
HOW

4. COMPOSE THE MAIL
1. Impactful Subject line
2.Emotional tone of the mail

5. 3. Language
4. Highlights points
requiring attention
1. abcdefghjkl
2. qwerty
3. Zxcvbnm
4. bnmkjh
Clear
tone

6. Proofread the mail
before sending
Grammatical
error
Misspelled
word
Confusing
sentence
Disjointed
idea

7. 1. Be consize
2. Use proper spelling
Grammar and punctuation
3. Have a clear subject line
4. Use a professional salutation
5. Write address at end
6. Read the message before you send
it
• Do not use all
capital letter
• Do not forget to
check spelling
• Don’t use fancy font
• Not forget to
. conversation closer.
• Not to use unknown
abbreviation.

8. conclusion
Appropriate
Bullets
Language
Plan
Proofread
Subject line

10. THANKS

11. • When seeking
information.
• Write the address
at the end.
• Descriptive subject
• Ensure that signature
line
•Do not send message
in capital Letter
•Avoid asking for
a ‘read receipt’
•Take care not to use unfamiliar jargon