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E-mail Writing
By Noreen Akhtar
Email:
•Introduction
•Business email etiquette
•Definition
Rules:
•10 min only
•7 min for writing and 3 min for proofreading
•Use 70-80 words
•Name of the sender and receiver should be given
•Tense should not change
•Write XYZ if no name is given to be written,
•Avoid using AND use small sentences.
Style: Email Form
1.Email Address
2.Subject
3.Salutations and closings
4.Font
5.Paragraph Spacing
6.Signature
Email Content:
1.Writing style
2.Tone and punctuation
3.Enumerations
4.Attachments
Important Components of an Effective E-mail:
•Subject line:
•Greetings:
•Endings:
•Names:
•Use simple English
•Font Matters
•Closing remarks
Sending emails
•Salutations
1.Dear
Mr/Mrs/Miss..
2.Dear Sir/Madam
3.Dear Fatima
•Signing off
1.Yours sincerely
2.Yours faithfully
3.With Best
wishes/Kind regards
4.See you soon/Hear
from you soon
Sending emails
•Opening phrases:
1. In reply to your letter…..
2. Thank you for your letter
of May 14th concerning....
3. Thanks for your email……
4. Following our telephonic
conversation……
• Closing Phrases:
1. Please contact me again
if you need any more
information.
2. If I can be of any further
assistance, please do
contact me again.
3. Let me know if you need
anything else.
4. I look forward to hearing
from you.
Email Addressing:
•To:
•Cc:
•Bcc:
•Reply all
•Forward
Email Writing ............,..............
Email Writing ............,..............
Email Writing ............,..............

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Email Writing ............,..............