1. Profile Summary
 Highly Competent Senior IT Manager with proven skills in running of an IT Department & its complex business IT systems
 Possess a broad-based perspective in creating pragmatic IT strategies and implementing plans designed for maximizing
returns at lowest possible cost
 Impressive success in creating robust IT infrastructures and setting-up multi-site facilities
 Front-led large sized multi-location Help Desk teams & Team of around 3 Technical Support Engineers to ensure adequate
Service Delivery
 Proven skills in creating & delivering solutions tied to business growth and systems/network optimization; skilled
troubleshooter comfortable in managing systems, projects and teams in a range of IT environments
 Proficiency in managing installation, configuration, maintenance, migrations and monitoring of networks with a focus on
systems/ network administration (Computers, Peripherals, Operating Systems) in multi-platform environments ensuring
maximum uptime
 Trusted technology leader with comprehensive experience in adapting technology expertise to business vision and mission;
highly creative and technically sophisticated with sharp business acumen
Education
Master of Computer Applications from P.S.N.A. College of Engineering and Technology India in 2002 with 70%
B.Sc. from University of Kerala, India in 1999
Certifications
ITIL V3 Foundation
MCSE (Microsoft Certified System Engineer)
CCNA (Cisco Certified Network Associates)
PMP (Training Completed)
Hardware and Network Engineering from Accel IT Academy, Kochin in 2002
Area of Excellence
Network & System Administration IT Infrastructure Management IT Operations
Strategic & Technical Planning Team Building & Leadership Disaster Recovery
ERP Support / Implementation Website Design & Management Windows 200X Servers Installation/
Configuration
Career Timeline
RINU P. OOMMEN
IT Management/ System & Network Administration
Versatile & Result-oriented Professional offering 13.5 years of
comprehensive experience with expertise in creating robust IT
infrastructures, driving operations, turning-around technological
capabilities and building responsive IT departments
PO Box 6713, Dubai, UAE rinupoommen@gmail.com +971-50-6850060, +971-50-1735941
2003-2006
Africacommerce.com and
Heliozid Oce Emirates
2006-2011
AHB Group
Companies
2011-2012
AMZ Group
Since 2012
AHB Group
Companies

2. Work Experience
Key Strengths:
Problem and Incident Management
Budgeting & Cost Optimization
IT Asset Management
IT Governance, Compliance &
Audits
SLA &Contract Management
Achievements:
Successfully implemented cloud
based infrastructure solutions and
Email collaboration tool / documents
sharing online with security
Led IT Management and Systems
Administration for the corporate
network of 200 users in a 24-hour
production environment while
maintaining 99%+ uptime of
network resources
Achievements:
Implemented ERP Solution for Group
while playing a key role in the cross
functional team
Previous Experience
Achievements:
 Visited Kenya for around 1 month
for E-solution Training from
Africacommerce.com.
 Recognized as Best Employee of the
Month from Africacommerce.com.
Since Jul’12: AHB Group of Companies, Dubai as Group IT Manager
Working as Head of the IT Team for AHB Group
Key Result Areas:
Administering day-to-day operations of the IT department, providing expert
advice and encouragement to ensure teamwork & alignment of work
processes in order to achieve high performance standards and meeting
established targets, objectives & employee engagement in a motivated work
Working as per procedures, change management best practices and ensuring
network availability & maintenance of disaster recovery stance
Maintaining network & systems by managing product & capability roadmaps,
establishing maintenance procedures and working with systems administrators
& other engineers to perform regular network maintenance
Guiding development of the IT strategy and master plan for the company,
including infrastructure, security and support systems in line with business
requirements
Providing consultancy to the management and evaluating the computer
system needs for management information and functional operations in order
to determine scope and priorities of projects, system capacity and equipment
acquisitions
Developing and implementing the plans for systems development and
operations, hardware and software purchases, budget, and staffing
Implementing and monitoring the management information system policies &
controls to ensure data accuracy and security, legal and regulatory compliance
Managing computer operation such as scheduling, backup, storage, and
retrieval functions
Extending end-user support related to selection, procurement, usage &
maintenance of software programs and hardware
Feb’11 to Jun’12: AMZ Group, Dubai as IT Manager
Key Result Areas:
Managed IT division for Group (Into Business of Retail, Trading, Hospitality
and Facility Management )
Performed strategic and technical planning for deploying Business Solutions,
Applications and Infrastructure at company locations across UAE and Oman
Ensured that all technical investments deliver value to the business
Devised IT policies for the group and ensured alignment to the Group IT
policies in the group companies & divisions
Developed and implemented an enterprise-wide information security plan that
protected the confidentiality, integrity and availability of the company’s data &
servers
Actively Participated in Executive Committee Meetings and interacted with BU
Heads to ensure resolution of all outstanding issues
Aug’06 to Feb’11: AHB Group of Companies, Dubai as Group IT Manager
Aug’04 to Jul’06: Heliozid Oce Emirates, Dubai as Project Engineer
Feb’03 to Jul’04: Africacommerce.com, Dubai Internet City as Systems
Engineer

3. IT Skills
Operating Systems: Windows Mac Linux
Messaging: Exchange 20XX, Google Apps & Office 365
Backup Solution: Symantec / VERITAS Backup Exec 12.5 / Acronis
ERP/ CRM: Focus I, Orion 3I Infotech
DBMS & RDBMS: MS SQL 20XX, MS Access
Storage: NAS , SAN ( EMC , Synology, Qnap and so on )
Security: Cisco, Fortinet, SonicWALL
Backup: Acronis Cloud, Symantec, Cloud Azure
Virtualization: Hyper-V
E-mail: Office 365, Google Apps , Exchange 20XX
Cloud Server: Microsoft Azure
Server: MS 20XX
Communication: Cisco
Database: SQL
Web Development and Design Tools: Front Page, Publisher
Macromedia Illustrator, Adobe Photoshop, Flash, Dream Weaver
and so on
Personal Details
Date of Birth: 6th
June 1978
Languages Known: English, Hindi, Malayalam & Tamil
Nationality: Indian
Marital Status: Married
Passport Details: Z-2443038
Visa Details: Employment (transferable)
License Details: Valid UAE Driving License with own car