1. Syed Usman Ali Burney
House# 63-A, Street# 8, Sector A, Garden
Villas, Adyala Road, Rawalpindi, Pakistan.
+92-51-5133305 (Res)
+971507559387 (Mob)
+92-321-5344699 (Mob)
usmanburney@hotmail.com
usmanburney@gmail.com
Objective:
To pursue excellence in service and enhance my career by learning more successfully completing challenging
tasks, hence contributing to growth of the organization.
Accumulated 12 years of Working Experience in the field of IT/MIS/CS:
 STRENGTH:
 Provide I.T Support and Management.
 Team building and management
 System Administration
 Able to handle high value projects
 Supply chain management
 Project Planning, Costing, Execution and Delivery
 Critical Decision Making
 IT Business and Data Analyst
 ORACLE (8x,9x,10g) Database Administration, Backup, Performance Tuning
 Networks Support LAN/WAN/DHCP
 ERP System Analysis, Design and Management
Currently Working with Monarch Vehicle Tracking Pvt. Ltd Islamabad.
 Manager IT Operations/CS, From Jan 2013 to Still.
Responsibilities: Worked as Manager Operations and CS at Monarch Vehicle Tracking Pvt. Ltd, reporting directly to my
Director to managing the team of DBA's, System Administrators and IT Support Administrators. Leading a major business
transformation at Monarch Vehicle Tracking Pvt. Ltd. and its subsidiaries. This includes the implementation of Oracle ERP and
the development of new business models.
Directing and Managing the IT functions and activities in the company through the development of IT Strategies, Objectives and
Policies, as well as monitoring the implementation of IT systems in order to ensure the provision of reliable, secure, high
performance, cost effective IT services. Responsible for technology operations and data management. Operate a heavily outsourced
environment with significant vendor management accountabilities. Responsible for the day-to-day operations of the IT Support
Team that includes assigning tasks, prioritizing work, resource management and resolving staff issues. One of my primary
responsibilities also includes, managing a team of DBAs supporting mission-critical Oracle, Oracle E-Business Suite databases.
 Lead a team of IT Professionals from Oracle Applications, DBA, Infrastructure, Network and Security disciplines.
 Deliver cost-effective IT service and target 99.9% systems availability.
 Develop and Implement IT Strategy in line with corporate strategy.
 Responsible for managing all Business Applications, Oracle ERP functionality.
 Responsible for the core IT Infrastructure Systems including Servers, Networks and Data Center Operations
 Responsible for asset management, network and desktop support operations.
 Maintain the availability, reliability and functionality of IT Systems through proactive monitoring of System Availability.
 Develop strategic plans and implement the objectives of the IT needs of the company to ensure the computing capabilities are
responsive to the needs of the company's growth and objectives.
 Develop and Maintain IT budget and facility budget; IT Purchasing and Budget Management.
 Develop and establish operating policies, ITIL practices, internal controls and best practice approaches for computing and IT
systems/services.
 Review and approve major contracts for computing, IT services and equipment.
 Ensure the security of the information systems, communication lines and IT equipment.
 Responsible for the development, review and certification of all back-up and Disaster Recovery Procedures and Plans.
 Management of all IT Backup and Business Continuity Planning (BCP).
 Identify emerging technologies to be assimilated, integrated, and introduced within the company.
 Resource management activities including recruitment, appraisals and work load management of IT resources.
 Manage all IT vendor and outsourcing relationships in line with global policy, including contract and Services.
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2.  Provision of pro-active IT solutions in support of Business Process Improvements.
 Management of all Helpdesk activities and Service improvement efforts.
 Provide business and financial justification for system upgrades and enhancements.
About 8 year working experience with Askari General Insurance Company Ltd, (AWT) Rawalpindi.
 Assistant Manager (IT/MIS), From Jan 2008 to Jan 2013.
 Manages computer Database operations and provides specific technical expertise.
 Manage the Tracker department Databases and Insurance Tracker software with their Call
Center.
 Manage the Insurance Tracker Department Call Center Databases and their Software.
 Administrate and lead the Call Center IT/MIS Team with their management.
 Develop and design the Tracker Call Center Databases and Software with the IT Team.
 Conduct training session for all Insurance modules.
 Review insurance systems and understand their functional capabilities.
 Resolves problems referred by staff.
 Provide complete Database Administration.
 Resolve, create and manage the SQL queries at the reports and forms end.
 Provide and Manage the SQL queries at the Enterprise manager level and DBA level.
 Manage the complex SQL and Plsql queries easily at the DBA level.
 Use the SQL loader and Toad for manage the Database.
 Creating and Managing of Oracle SQL/Plsql Forms/Reports 6i.
 Daily bases Backups and Recovery of Database when necessary.
 Creating and Managing Users and Agents (Login and Database).
 Technical support for testing and usability studies.
 Implement the distributed database and Online database systems.
 Work closely with members of the development team to create a better product.
 Analyze the application for data merging of distributed database systems, for specific periods
using Database link.
 Maintain all management information systems in the company, and exchange these with the
latest versions.
 Develop a Help Desk team to solve technical problems/queries of the business users.
 Member of Database and Development team which passes through all stages of a software
development project lifecycle
 Develop the Insurance ERP of the following Modules.
 Managing all Network Servers with complete LAN/WAN Workgroups and Domain Network
areas.
 Managing Network (Switches, Online Connectivity, Connectors and Software).
 Electronic Communication (IN, OUT, E-Mail Accounts, Disks).
 Also lead and manage the MIS/IT Procurement, Inventory, Sales and Purchase of all Hardware
and software’s in all branches of AGICO in overall Pakistan branches.
 Developing and implementing IT team management policies and procedures to improve the
software application, database and hardware efficiency.
 Monitoring changes in the business legislative and regulatory environment.
 Providing advice to colleagues and senior managers on IT administrative matters.
 Drafting Minutes and Policies within set timeframes.
 Reporting in a timely and accurate manner on company procedures and developments.
 Executive Officer (IT/MIS), From Jan 2007 to Dec 2007.
Working on Database and Software, Handling and Maintain the Insurance ERP Modules:-
 Finance and Accounting
 Underwriting
 Claim Processing System
 Reinsurance
 Admin and HR
 Health Insurance
 General
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3.  Junior Officer (IT/MIS), From Jan 2006 to Dec 2006,
Use these Following Tools for Development and maintain the Insurance ERP Database.
 Oracle Database 9i and 10g on Windows 200 Prof and Windows XP.
 Oracle Developer 6i on Windows 200 Prof and Windows XP.
 LAN ( Distributed Database Servers ).
 WAN ( Centralized Database Servers, all over Pakistan ).
 Organizational Trainings:
Training of Workplace Ethics from Askari General Insurance Co. Ltd.
Training of Team Building from NUST Business School.
 ORACLE Database Project Trainee, From Jun 2004 to Aug 2005,
15 Months working experience with Tech Access Pakistan (Pvt) Ltd in Oracle RDBMS, Oracle Database
Installations, Oracle 8i and Oracle 9i Platforms, Oracle Collaboration Suite end users training on client Sides.
Educational Profile:
Have gone through the following education during my Sixteen years of computer education.
Jan 2006 to Dec 2009 Masters in Business Administration and Information Technology (MBAIT) from
Allama Iqbal Open University H-8 Campus Islamabad.
October 2003 Oracle Certified Professional in Database Administration 9i Upgrade from
ORACLE Corporation (Online).
Jan 2002 to Nov 2002 Oracle Certified Professional in Database Administration 8i from ORACLE
Corporation (Online).
Jan 2002 to Nov 2002 One year Certification Course in ORACLE 8i Database Administration (DBA)
track from NICON College of Computer Sciences F-7/2 Campus Islamabad.
Jan 2000 to Sep 2001 One year Diploma in Computer Technology from Ministry of Labor Manpower
and Oversees Pakistanis, National Training Bureau (NTB) H-9 Islamabad.
Personals:
Father’s Name Syed Afaq Javed Burney
Date/Place of Birth Ist January 1981/ Lahore, Pakistan
Marital Status
Nationality
Maried
Pakistani
Languages English and Urdu (Read, Write and Speak)
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