1. Ria Ladson
Ace Employment
Objective: To obtain a position in which I can utilize my prior customer service and
administrative experience.
Skills: MS Word, Excel, Access and Outlook
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Work Experience:
Ace Employment 8/2015-Present
Office Assistant
 Answer and transfer phone calls, serve as the first point of contact
 File documents
 Sort mail
 Respond to correspondence
Unites States Postal Service (Seasonal) 5/2015 -8/2015
Mail Handler
 Sorted and delivered mail to customers houses
 Provided friendly customer service
Fidelity Informational Services 1/2013-5/2015
Check Processor/ Office Assistant
 Responded to inquiries both on the phone and via email
 Sorted mail and checks
 Processed data into database
Adecco (4 total jobs) 1/2012-12/2012
Office Assistant
 Provided front desk coverage on a number of assignments
 Greeted and prepared clients for testing
 Sorted mail

2. Catering by Suzy 6/2009-12/2011
Chef’s Assistant
 Took orders over the phone
 Prepared food for banquets
Image-Remit, Inc 4/2001-4/2009
Document Processor
 Provided extensive phone customer service
 Entered data into databases
 Typed correspondence
 Prepared monthly reports
 Other general office duties as required
Education:
U Mass Boston (took two years’ worth of courses) 2009-20011