1. Liz Spears 68 Royal Gorge, Santa Rosa CA 95409 707.303.6116 spears.liz@gmail.com
Professional Profile: Skilled office professional with more than 3 years experience. Adept at working in fast-
paced environments. Committed to exceptional service and driven by challenges.
Excellent Customer Service experience, Exceptional Phone Skills, Multi-tasking Abilities, Superior Verbal and
Written Communication, Timely Organized Work Skills, Great Interpersonal Relations, Quality Minded, Detail
Oriented, Self-Starter, Ability to work independently and as a part of a team.
Computer Skills/Office Experience
MS Word, MS Excel, MS PowerPoint, MS Outlook, Data entry
Career Highlights
Receptionist- First American Title (Temp) 6/2015-6/2015
 Answer phones
 Greet Clients and direct them to conference room for meeting with Escrow Officer
 Ensure Cleanliness of conference rooms
 Stock coffee and tea
 Prepare airbills for FedEx and OnTrack
 Handle confidential title, closing, and escrow packets
Front Desk & Administrative Assistant- Nutiva (Temp) 4/2015-6/2015
 Customer Service in Office and on the phones
 Manage Front Desk and Reception Area
 Assist Executive Assistant and other colleagues with projects
 Manage highly confidential mail, executive, and company information
 Assist with executive scheduling
 Create PowerPoint and Word Documents (Helped to create first ever office manual)
 Order office supplies
 Maintain cleanliness of office and conference rooms
Manager in Training- Enterprise Rent-A-Car 7/2014-3/2015
 Customer service in the office and on the phones
 Managing Pick-ups and Drop-offs
 Paperwork and contract completion
 Managed Satellite at RAB Motors
 In charge of car lot organization (“Lot Lizard”)
 Managing Upwards
 Created daily sales/ticket trackers in MS Excel
 Created Appreciation Emails in MS Outlook
Services Apprentice- US Air Force (VT Air National Guard) 9/2012-8/2014
 Worked with a team of 8-10 people to maintain base gym facilities
 Arrange for child care on drill weekends
 Arrange for Hotels for fellow Airmen on Drill weekends
 Run and supervise the Chow Hall

2.  Manage meal vouchers
 Maintain training schedule database
 Maintain food rationing database
 Determine food allotment for Drill Weekends
Admissions Assistant-Norwich University 8/2008-5/2009
 Imported prospective student data
 Managed phone inquiries
 Filed paperwork
 Manned the admissions front desk
 Answered phones
 Created appreciation emails
 Assist admissions counsellors with their administrative duties
Education and Training: Norwich University- Bachelor of Arts Degree in English; Basic Military Training-
completed required courses in First Aid, Weapons, Expeditionary Skills, and Air Force Knowledge, Air Force Technical
Training- Completed Services Apprentice Course.