1. Rhonda Kvamme Phone Number: 253.548.5762
Home: 14805 42nd Ave East, Tacoma WA 98446
Email: rhonda_kvamme@outlook.com
LinkedIn: https://www.linkedin.com/in/rhondakvamme
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SUMMARY
Highly dependable and service-oriented professional, organizationally strong and hardworking, a
solid background in customer care, office management, corporate correspondence, records
management, scheduling, and data entry. Degreed in Medical Office Administration, trained in
medical coding, billing, and third-party reimbursement. Provides health system support services in
compliance with organizational mission, goals, and objectives to ensure programs and initiatives are
carried out to support the effective accomplishment of operational plans in a health care
environment.
EDUCATION
Green River Community College
• Associates Degree (AAA)
Medical Office Administration – Third Party Reimbursement ................................ August 2014
In compliance with HIPAA’s regulatory guidelines, protect the security of medical records to ensure
confidentiality is maintained. Release information according to HIPAA regulations. Retrieve patient
medical records for providers, technicians, or other medical personnel. Process the patient’s
admission or discharge documents. Transcribe medical reports. Identify, compile, abstract, and
code patient data, using standard classification systems such as ICD 9 (10, 2015), CPT, and HCPCS
codes. Review records for completeness, accuracy, and compliance with regulations. Extensive and
broad-based experience with medical terminology, transcription, dictation, advanced key-boarding,
10-key, scanners, components of medical charting systems, pharmaceutical basics, anatomy and
physiology. Software experience includes Microsoft Office Suite, EncoderPro Expert, and e-MedSys.
United States Air Force: Active Duty Service & Reserve Command
Professional Military Education and Career Development
• Staff Support Administration Specialist (70250)
• Information Management Administration (3A071) ................................................ 1985 – 1999
CERTIFICATION
Green River Community College
• Data Entry & Office Support 1 ................................................................................. August 2014

2. Rhonda Kvamme Phone Number: 253.548.5762
Home: 14805 42nd Ave East, Tacoma WA 98446
Email: rhonda_kvamme@outlook.com
LinkedIn: https://www.linkedin.com/in/rhondakvamme
Page | 2
EMPLOYMENT HISTORY
Billing Agent – Internship ................................................................................................. Summer 2014
Camber Health Partners, Tacoma, Washington
Referencing Aprima software, research and contact responsible third-party payers regarding follow-up
on outstanding or denied claims. Information gathered is reported to the managing biller of the
account. Collect secondary claims, match with primary EOB, and mail following HIPAA guidelines.
Administrative Assistant ..................................................................................... April 2008 – July 2012
BLRB Architects, Tacoma, Washington
Prepared, compiled, coordinated, edited, formatted, assembled data from multiple agencies to
submit specifications and drawings for bid and project/construction management. Coordinated
with the Senior Associate for Business to prepare office correspondence, meeting minutes, training
notes, memos, and spreadsheets. Prepared form letters and complex forms. Maintained records
management: assembled, maintained, and updated routine files and records, archiving and
disposing of records according to retention guideline. Performed as receptionist, customer service,
and hostess, greeting clients, answering phones and directing calls. Collected, sorted, distributed
incoming mail, gathered outgoing mail, prepared mail/packages for overnight/expedited delivery.
Provided meeting and special event support: coordinated educational presentations including
scheduling, invites, sign-in sheets, pertinent materials; arranged catering and set up A/V and areas.
Administrative Assistant – Field Technician ............................................ November 2005 – April 2008
Computer Sciences Corporation
Medical Simulation Training Center, Ft Lewis, Washington
Responsible for all aspects of front office duties. As liaison for corporate office and site/facility
managers, coordinated administrative, trainer/teacher, and student programs and services by
preparing and submitting site reports, memos, letters. Attended meeting to take/distribute
minutes. Prepared, compiled, coordinated reports and records relating to purchasing, equipment
usage, inventory, personnel, and scheduling. Managed the account for expense and supply budget
to include cash reconciliation and balancing, as well as procurement. Certified and submitted travel
authorizations and vouchers ensuring accurate and precise reimbursement. Designed and
maintained records management system. Received CSC’s Excellence in Achievement Award.
MEMBERSHIP
American Association of Professional Coders