Renee Vee Palmes has over 10 years of experience in logistics, customer service, and administrative roles. She is currently a Senior Logistics Specialist at Shore Solutions/Acquire Asia, where she is responsible for client accounts, shipments tracking, and carrier coordination. Previously, she held roles in export assistance, technical support, port operations processing, and accounting. She has a Bachelor's degree in Commerce-Management and is proficient in Microsoft Office, especially Excel.
1. Mislang, Renee Vee Palmes
A-3 Sampaguita Street, Samama 1 Compound
Ligid-Tipas, Taguig City
Phone: +639776058418
Veenz1025@gmail.com
EMPLOYMENT HISTORY
September 2013 Shore Solutions/Acquire Asia
to Present Mandaluyong City
Senior Logistics Specialist (SLS)
SLS responsibility is to support Account/Logistics Supervisor during
product training, participate and conduct interviews, handles
Client/Customer Accounts, and act as a Point of Contact (POC) in case
the Supervisor is on leave or in a meeting.
Uses clien’s webiste for inquiry, tracking of shipments and update
of information (e.g. pro#’s, bill of lading, order status).
Monitors/Track all daily real time pick-ups and deliveries of
assigned accounts.
Call or check order status through carrier website or of warehouse
partner to track progress for a timely delivery of loads.
Scouts for rates (e.g. LTL, Volume, or TL) and refer to Warehouse
account Manager for customer approval prior to tendering loads to
carrier.
Communicates with carriers and client through email, fax,
telephone, chat and other real-time internet application.
Coordinates and deals directly with clients on a daily basis.
Promotes client’s services by elaborating on the advantages of getting
the services of the 3rd
party logistics than dealing directly with carrier.
Responsible for securing his/her PC/Workstation with a password
protected screensaver and log-off each time he/she will have his/her
post unattended.
Responsible for not disclosing his/her password to others, complying
to company’s security procedure, and by not disclosing confidential
information.
May perform other responsibilities as may be assigned by immediate
superior and acknowledged and/or approved by OPS Manager/Client
via acceptable channel of communication.
2. February 2013 Unilever Philippines
to September 2013 Paco Manila
Export Assistant I
Enter orders manually vs. purchase order from customer
Call/email customers when there are orders not available
Answers customers inquiries
Assigned in scheduling deliveries to customers
Preparing and sending samples outside the country
Handles other task when assigned by immediate supervisor
February 2012 Startek Makati
to November 2012 Makati City
Technical Support/CSR for COMCAST
We receive Inbound calls and assist customers to their needs (fix cable
box feature)
We also do outbound calls if need be (queuing)
September 2008 Subic Bay Metropolitan Authority – Seaport Department
to February 2012 Olongapo City
Processing Officer / Secretary II for Port Operations
Review and analyze the required documents on local and foreign
transshipment applications submitted by the locators/processors, port
users and other accredited service providers
Coordinate with other SBMA departments and/or other national
government agencies relative to the processing of local and foreign
transshipment applications for the authenticity of their issued permits
and clearance
Counter check charges and fees prior to the approval of the documents
by the authorized signatory of the department.
Attends to customer’s inquiries and concerns and maintains excellent
quality service
Encodes all documents processed for records and reporting purposes.
Ensure an organized and complete record.
Prepares and submits reports on a daily basis of the actual documents
processed
Perform other duties assigned by the immediate supervisor relative to
Port Operations
3. April 2008 Red Dragon Farms – Fresh Option Meatshop
to September 2008 Pampanga
Frontliner
Attends to customers in need
Arrange meats (chicken, pork, and beef) in the tray and have it on
display on the chiller
Sees to it that processed meats are not expired for customers safety
Cleans the store properly by mapping, wiping the mirrors on the chiller
Cuts the meat according to customer’s demands
Novemeber 2005 RD Pawnshop, Inc.
to April 2008 Koronadal City
Accounting Clerk / Teller
New Loans Teller – all newly pawned items are checked carefully
Cash Teller – counts inflow and outflow of cash on hand, cash in bank
Renewal Teller – computes customer’s accounts on pawned items
Redemption Teller – checks items before releasing them to the
customers
In charge in the issuance of cash and check vouchers
Makes reports on a daily, weekly and monthly basis
Makes payroll of the branch
Goes out for outside transactions like bank transactions/withdraws and
deposits cash
In charge in auction sales
Checks items of the vault custodian
Answers telephone calls
June 2004 Marbel E. L. Enterprises, Inc.
to February 2005 Koronadal City
Secretary of Credit and Collection Section
Coordinates with other branches for all the approvals of the application
forms
Makes daily, weekly and monthly reports
Assigned to call up the Boss for approval if he happens to be out of
town, on a meeting and/or not yet arrived in the office
Schedules the monthly meeting
Accompanies the Boss whenever there are court hearings.
Checks customers’ payments
Assigned to release Credit Investigators allowances (food and gas)
Talks to problematic customers
4. SPECIAL SKILLS AND ABILITIES
Analytical, good in written and oral communication.
Knowledge in Microsoft office especially Excel and Internet.
Excellent organizational and time management skills.
Ability to perform multiple tasks and adjust quickly in short timeframes with
limited direct supervision.
Ability to work as part of a team or independently.
EDUCATION
2004 Notre Dame of Marbel University
Koronadal City
Tertiary: Bachelor of Science in Commerce-Management
2000 Notre Dame of Marbel
Koronadal City
Secondary
1996 Notre Dame of Marbel for Girls
Koronadal City
Elementary
PERSONAL PARTICULARS
Age : 33 Date of Birth : February 7, 1983
Nationality : Filipino Gender : Female
SSS # : 0926182691
REFERENCES
Ms. Margie Mapa
Assistant Operations Manager - Casestack
Shore Solutions/Acquire
Ms. Melize Perillo
Team Leader - Casestack
Shore Solutions/Acquire
Mr. Archie Villanueva
Senior Logistics Specialist - Casestack
Shore Solutions/Acquire