1. Renee Burns
2002 Terianna Lane
Sizerock KY 41762
606-672-3991
Objective:
To obtain a position that will utilize my knowledge and understanding of the healthcare field.
Career Profile:
• Insurance Coordinator/Pre Registration clerk with a strong background and
inderstanding of the registration process.
• Excellant interpersonal skills with the ability to work effectively with individuals at all
levels.
• Dedicated: achieved a reputation for being dependable.
• Enthusiastic and very orginazied with exceptional follow-through abilities.
Experience:
September 13, 2004 to Present
Manchester Memorial Hospital, Manchester KY I have had many job titles
• registration clerk
• out patient coordinator
• pre registration clerk/scheduler
• insurance coordinator
• inpatient coordinator
• chart auditor
These jobs included but was not limited to :
• Register patients for the emergency room, surgery x-rays, labs respiratory therapy, and
physical therapy.

2. • Scheduling surgeries and x rays , pre registering patients for the scheduled test.
• Verifying and geting pre certs and approvals on commercial and Medicaid insurances
• Working with employees of other facilities to get passing diagnosis for Medicare
patients having test that require specific diagnosis.
• Calling patients and giving them an estimate cost for the procedure they are having and
set up any pay arrangements including a DSH application if needed.
• Visit inpatients to make pay arrangements.
• Checking that each Medicare patietn has a important message from Medicare signed.
• Open accounts up for case management to review.
• In addition i have balances the cash box, worked in customer service, done insurance
verification, recieved accounts payable payments as well as taking copays that require a
receipt to be given.
• I have done extensive switchboard training, which included screening calls, insuring calls
were sent to there proper destination and paging doctors and other hospital staff as
needed.
• I manage multi tasking simultaneously and trained new associates in the above duties
December 02 to September 04 Stay at home mom
May 02 to Dec 02 Household International
Collections and Customer Service Representative
• Duties included being able to navigate thru my collection programs, and other useful
programs to insure the collection of overdue loan payments
• Skip searches and legal preparation for collection of overdue loan payments.
• The ability to be of help to customers, and to also understand their problem of not
pbeing able to pay.
June 00 to May 02 Mary Brenckenridge Hospital
Registration/Admission clerk
• Same duties as Memorial Hospital

3. August 98 to May 02 Best Western Hotel
• Duties included reservations, accounts payable, direct bill accounts, deposits and
activities director.
Explanation of Education :
Leslie County High School
Graduated in 1993
Hazard Community College
1994-1996
Special Awards
Employee of month at Manchester Memorial Hospital in September 2006
References
Angela Sandlin
Corrections officer at FCI Manchester
606-598-1900
Brandi Napier
Hyden Citizens Bank
606-374-4408
Linda Sizemore
Manchester Memorial Hospital
606-598-5104