1. Elizabeth L. Cunningham Murray
3966 Walsh Street St. Louis, MO 63116
(314) 409-2728 Joyfulbeth1@yahoo.com
Profile:
· Professional, confident and extroverted personality
· Natural leader, as well as team player
· Superior written and oral communication skills
· Articulate, warm and audibly clear phone voice
· Innate ability to discern character
· Relationship building expert
Experience:
StarResource Home Care, LLC; Creve Coeur, MO 7/2013-Current
Manager
· Establish new, and improve existing client relations via phone and field visits
· Accountable for recruiting, training staff of over 100 caregivers and R.N.’s
· Marketing to potential clients, referral sources, and various decision makers
Vatterott College; St. Louis, MO 6/2007 – 9/2012
Medical Office Assistant Instructor
· Teach all phases for medical students
· Provide skills training in both front office and back office skills
· Sole trainer for CPR/First Aid/AED training for students and staff/faculty
· Teacher of the Year (as voted on by the campus students)
ITT Technical Institute; Arnold, MO 3/2004 – 3/2007
Retention Coordinator
· Consistently exceeded re-entry goals for campus
· Primary source for resolving retention issues
· Develop individual plans of action to resolve student’s academic problems
· Advise students concerning academic and/or personal issues
· Prepare and interpret attendance and grade reports
· Inform senior management, staff and faculty of student issues
Seniors Home Care; Webster Groves, MO 2/2003 – 3/2004
Home Health Care Provider
· Provide home health to client’s in their home
· Cared for patients with varying illnesses
Dawn Wicks; St. Louis, MO 1/2002 – 2/2003
Home Health Care Provider
· Provided home health to employers uncle

2. · Cared for patient with cancer, diabetes and other debilitating disorders
· Administered meds and personal care up to time of death
University Hematology/Oncology, Inc.; St. Louis, MO 8/2000 – 1/2002
Medical Asst. /Lab Tech
· Provided emotional support for cancer patients and their families
· Operated as half of a 2 person team while performing a wide variety of front and back office MA
functions in conjunction with lab tech duties
· Two days per week, voluntarily flew with doctors to secondary location at Poplar Bluff, MO in order
to assist in treatment of patients
Allied Medical College; St. Louis, MO 8/1999 – 8/2000
Medical Asst. Instructor
· Taught all aspects of Medical Assisting, including:
front office procedures (insurance billing and claims, coding, regulations, A/P, A/R, legalities,
patient confidentiality, scheduling, keyboarding)
· Laboratory skills (CBC, UA, EKG, CPR/BLS, VS, VP, sterile technique)
· Anatomy and Physiology/Medical Terminology
Ethix Mid-Rivers/ Aetna; St. Louis, MO 12/1997 – 11/1999
Member Services Representative
· Identified actual and potential problem areas and directed to appropriate department for resolution
· Maintained daily activity log and generated weekly summary reports
· Consistently exceeded company projected goals
Alliance Medical Services; Monument, CO 3/1997 – 12/2000
Insurance Examiner
· Only independent contractor covering St. Louis metropolitan area
· Perform all aspects of position while providing company owner with essential information
· Construct and maintain self schedule conducive to providing applicants with convenient appointments while
accommodating clients need for timely results
· Acquire health exam to formulate over-all health evaluation
Biotech Laboratories; St. Louis, MO 4/1995 – 12/1996
Customer Service Manager
· Responsible for all phases of hiring, training, evaluating and disciplinary action for a team of 25 phlebotomists,
couriers, specimen processors, and office staff
· Established new, and improved existing client relations via phone and field visits
LabCorp of America; Birmingham, AL 8/1990 – 3/1995
Regional Manager, Patient Services
· Recruited, trained, and maintained ongoing education of staff
· Ensured compliance with OSHA reg’s throughout 4 state region, encompassing 98 employees
· Developed and implemented new phlebotomy manuals
· Conducted quarterly financial audits and performed monthly P&L’s on all positions
· Extensive direct and phone contact with clients (physicians, nurses, office managers)
· Key role within region for successful merger of 2 corporations
Other:
· Proficient in teaching online courses
· Proficient with MS Office
· Phi Theta Kappa member