1. Objective
To build up a tremendous career in an organization where, there is an Excellent
opportunity to work with professional growth in a dynamic environment with Hard work
and Passion.
Skills and Expertise
Strong Communication skills
Hardworking
Positive Attitude
Team and Goal Oriented
Ability to deal with Clients
With good customer service skills
Proficient in Microsoft Office Application
Problem solvingand organizational skill
Self motivated with ability to multi-task
Leadership Development
Visual Merchandising
Experience
Apparel Group LLC (Dubai, U.A.E) August 2013to Present
“SeniorSalesAssociate”
“DUNE”
Mall ofEmirates, (Dubai,U.A.E)
Shared product knowledge with customers while making personal
recommendation.
Exceeded individual targeted sales goals by 15%
Placed special merchandise orders for customers.
Worked as a team member to provide the highest level of service to customers.
Verified that all merchandising standards were maintained on a daily basis.
Analyze stock management information available to ensure sales opportunities
are maximized.
Received and processed cash and credit payments for in-store purchases.
Prepare and implement stock takes in store in liaison with the Operations team.
Opened and closed the store, including counting cash, opening and closing cash
register and creating staff assignments.
Understand customer profiles and ensure feedback is provided on Marketing,
Buying and Planning to relevant parties
Ensure Visual Merchandising standards are maintained within brand
guidelines. Implement Company expectations of standards, maintenance and
cleanliness.
ROMAN KARKI
Address: Burjuman, Dubai, UAE
Phone: +971556068094
E-Mail: karkiroman1@gmail.com
2. Handling customer return, exchange and complaint in a calm and capable
manner.
RAMADA HOTEL (QATAR DOHA) September 25,2007
to September22, 2009
“Waiter”
Check patrons' identification in order to ensure that they meet minimum age
requirements for consumption of alcoholic beverages.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into
computer for transmittal to kitchen staff.
Take orders from patrons for food or beverages.
Check with customers to ensure that they are enjoying their meals and take
action to correct any problems.
Serve food and/or beverages to patrons; prepare and serve specialty dishes at
tables as required.
Basamh (KSAJeddha)
“Merchandiser“
WorkdurationfromApril 05,2010 – April 15,2012
Being Food merchandisers I am responsible for the distribution and merchandising
of food products to store clients.
Restock and rotate products and resolve any service issues.
Taking inventory, removing any expired or damaged products,
Assisting in strategies and producing goals for the company and clients.
Education
College: Sajeelal College
Date Graduated: March 2006
Sunderpur Morang, Nepal
Primary: Itahari model primary school,
Date Graduated: March 2004
Personal Information
NATIONALITY = Nepal
GENDER = Male
STATUS = Single
WEIGHT = 64 kgs.
BIRTHDATE = April 29, 1986
LANGUAGES = English, Nepali, Hindi, Arabic
VISA STATUS = Work permit visa
*References available upon request
I hereby certify that the above statements are true and correct.
____________________________________
Roman Karki