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CURRICULUM VITAE OF A.K.M REAJUDDIN
A.K.M Reajuddin
Address: 2st floor, House#4, R#2,
Block F, Rampura Bonosri, Dhaka-1212
Cell Phone: 01833982621, 01719857167
E-mail: dipok79@gmail.com
Objective:
To progress in a career where I will be able to efficiently employ my knowledge,
skills & potential abilities acquired from academic background & professional life,
also I will be able to serve in a challenging field where I can explore any creativity.
Self-motivated, individual with an outgoing personality and ability to develop
relationships with key business clients and colleagues. Possessing a proven and
ensuring that value is provided to their businesses. Able to deliver results under
pressure by bringing fresh thinking to a project and by forecasting long-term
profitable relationships with key accounts. Provide employees with a work
environment where teamwork is paramount, ideas are rewarded, creativity and
risk-taking are encouraged, and successes are celebrated. Encourage managers to
be mentors and leadership role models to their staff. Promote professional growth
and development opportunities through an improved employee recruitment,
selection, retention and training process as outlined in the department's
Workforce Development Plan. Assess job performance based on meaningful
standards and measures. Create an atmosphere of openness, trust, and support so
employees can readily admit mistakes, assume responsibility, and apply resources
to fix problems. Promote work life balance.
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Academic Qualification:
University of Hertfordshire
University Of Hertfordshire,
Hatfield, UK
Master of Business Administration (M.B.A.), Marketing, General, B
2009 – 2010
London Business Academe
3 - 4 Wellington Terrace Turnpike Lane London, N8 0PX United Kingdom
Bachelor of Business Administration (B.B.A.),
Marketing/Marketing Management, General, B+
2005 – 2008
Baldwin Methodist College,
Hossur Road, Bangalore, India
B.B.M, Business Administration and Management, General, A
1999 – 2003
Higher Secondary School Certificate (HSC), 1st class
Commerce Group
Government Commerce College (Chittagong)
Agrabad Chittagong, Bangladesh,
1997 – 1999
Secondary School Certificate (SSC),
Science Group
Nasirabad GOVT High school, (Chittagong) 1st Class
Nasirabad, Chittagong, Bangladesh
1987 – 1997
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Key Experience:
● Procurement
● Close Attention to GoalOriented
● Store Management
● Team Leadership
● Management
● Cashiering
● Retail Sales
● Operations Management
● Team Building
● Call Centers
● MarketResearch
● EmployeeTraining
● Administration
● BusinessDevelopment
● Excellent Sales
● Customer Service
● Human Resources
● EmployeeEngagement
● Sales Management
● Project Planning
● CRM
● Marketing
● Recruiting
● Negotiation
● Ready to take any kind challenge
● Well organized...
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Deputy General Manager (Admin, Dev Admin, HR)
Sunflower Life insurance Company LTD
February 2014 –November 2016(2year10 month)
Admin,Development Admin Resposibility :I was Looking for Total
admisnistration of Shurjomukhi Project,Its 2nd largest project in Sunflower Life
Insurance Company, I was Project Incharge , I was looking Development
,Accounts,Policy Servicing,Maturity,Commission, IT depsrtment ,My job
responsibility includes responsing Field officers As AMD,SGM,GM,DGM complain
and cascade it to respectrive department,Solving their issue as early as possible
,Communicating with tham Influencing them to increase sale more policiy ,
Boosing up Renuwel collection , Maximising their collectionbefore closing and
possible close monthly closing on time ,Visiting localy for Development meeting
and inflence filed level FA(Field Associate),Attending budgeting area wise , fix
tham target depanding on avarage colllection, providing them support regarding
any kind of problems, convai this to head office and Company CEO or All respective
department in Head office ,
Internal Admin: Taking care of internal staff issue as joining, promoting,
reqrutment , approving holidays on justfication, maintaning office
decoram,Authorising all commision bill , providing advice on policy department,
regarlary cheeking on claim department , budgeting with finance department for
maturity , planning for whole month expences asking support from head office if
needed, regalarly contact in field people for better business and maturity cheque
issue , providing tham vahicale support , and vahical maintanance,sending tham
rent cheque on time for service cell, so they can smotthly oparate their office
acctivities, I was succesfull while maintaing the project , Before I resign we achieve
more than 10 crore, Me and my whole staff working as a team , We discuss and
plan beginning of every week so we can smotthly continue our support to field to
gain more policy and reneuwel collection ,
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Manager Administration /Head of Administration
Banglalion Communications Ltd
January 2012 – January 2014 (2 year )
As a head of division, maintain and renewal of all legal permission and Government
Related certificate ,Following Proper H.R policies to recruitment and providing
training to employees, Providing guidelines to Self-development also improve skills
of all level employees, , Ensure smooth administrative work done in proper way ,
All administrative procedure implement and circulate, vehicles maintenance,
service repair done in time, Cost Minimize on Rented vehicles and keep track for
each and every vehicles , Coordinate and provide transportation to other
departments as per requirement, Supervise proper maintenance of workplace
environment, health and safety of the group offices, purchase the required items on
time for varies department, Provide highest security and safety for company assets.
Provide justification to audit dept. related to purchase and service, proper
coordination in external affairs through proper channel. Internal disciplinary issue,
Internal Maintenance for 100 offices of 37 district ,Taking care of procurement
,Attendance, Interior designing of our care line, new Office acquisition ,developing
new sites and offices, taking care of Nationwide all administrative & Human
resource issues and maintenance ,Currently I am looking after group
Administration for Dhaka Zone of Sunman Group and Banglalion communication
Ltd,
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Store Manager
One Stop Stores Ltd (A Sister Concern of Tesco PLC)
October2005 – December 2011 (6years 4 months)
Role and Responsibilities as store manager, Human Resources, specifically: recruiting,
hiring, training and development, performance management, and schedule workplace
scheduling Store business operations, including managing profit and loss, facility
management, safety and security and banking Product management, including
ordering, receiving, price changes, handling damaged products, and return steam
Development, facilitating staff learning and development Problem solving, handling
unusual circumstances A store manager I meet monthly, quarterly, or annual sales
goals, depending on the company's fiscal cycle. Involves setting individual sales goals
(quotas), holding contests for employees, or offering sales promotions. , As a store
manager I have forced to reduce payroll expenditures by decreasing employees'
hours, or otherwise reducing operating cost. As store Manager I was motivate my
team to achieve the target set for the store by using some different activities. A store
manager I did set an example for his/her subordinates to follow, as a store manager; I
had several subordinates who have management-level responsibility. These
employees called assistant managers, department managers, supervisors, key holders,
shift leads, or leads. A store manager I had over-all responsibility for all day to day
activity of the store. I had to Managing & controlling staff, and planning are essential
points as store manager. I was responsible for hiring, training, and in some cases,
development of employees. My duties are must ensure staffing levels are adequate to
effectively operate the store, and ensure employees receive training necessary for
their job responsibilities. My responsibilities also included developing employees so
the company can promote employees from within and develop future leaders,
potentially for employment at other locations. My role of store managers to deal with
and try to solve all problems that may occurred at any given time.
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Duty Manager
BritishPetroleum (BP)
April 2007 – June 2011 (4 years 3 months)
Responsibilities and Activities as Night Shift Duty Manager, Manage all aspects of the
store operation, (including all aspects of the fresh food operation where applicable).
Delivery of excellent customer service and operational standards whilst achieving
compliance with HSSE in conjunction with the Store Manager, in line with the Company
values of Safety, Respect, Excellence,
Courage and One Team. Ensure that the store operates safely and legally in accordance
with Company HSSE, Food Safety and
Compliance policies and procedures Where relevant, ensuring the M&S brand is protected
at all times by ensuring 100% compliance with all due diligence processes such as stock
rotation, out of date stock, red alerts/product restrictions Contribute towards the
financial performance of the store, through sales performance and effective controls
To lead and develop the store team to deliver customer and operational excellence
To assist with the training and coaching for all new and existing store staff as identified in
the Personal Development Plan
To manage Employee Relations issues in the team in the absence of the Store Manager
Implementation & execution of in-store promotions
To implement as required all BP initiatives at store level
To run the store in the absence of the Store Manager
Ensure that the store operates safely and legally in accordance with Company HSSE, Food
Safety and
Compliance policies and procedures
Deliver excellent customer service using the methods available i.e. Fast Friendly,
Available, Clean
To maximize product availability, optimizing stock management and replenishment
process
Maintaining book stock accuracy using pre-defined processes
To assist the Store Manager as required in utilizing all Management Information available
to enhance the
Stores performance in particular in relation to cash loss, dry stock loss and waste
To complete all store administration as required
To take receipt of deliveries and associated paperwork
Effective deployment of staff on shifts
Dealing with customer enquiries
Ensuring legal compliance throughout the store, including ticketing, food safety and
Under Age Sales etc.
Stop any unsafe work or activities
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Key competencies
Understands HSSE and the Business
Focusing on the right thing at the right time
Business Awareness
Thinking Customer First
Building Effective Teams
Inspires, Develops and motivates others
Drive for Achievement
Decision Making
Communication and Influence
Operational Leadership
Prior experience in a food retail environment or similar, with responsibility for people
management.
Previous supervisory experience (Internally, successful completion of Connections 2).
Demonstrates a passion for retail and customer service
Awareness of use of Management Information
Good planning & organizational skills
Demonstrated good communication skills
Training:
• Completed 30 days training on different types of products & Service Quality
control and maintain hygiene,
• 7 days management and leadership training at Tesco PLC
• 3 days training on year ahead business plan, business development policies and
business infrastructure at One Stop Plc
• Training on Quality Service Management At Banglalion Communication LTD
Key Skills:
Interpersonal Skills: Believe in team work and always comfortable whether being a
leader or a follower. In addition, Excellent Prospect in Administrative System and policy
implement, Managing subordinate in a nice way, Recruitments, Introducing HR Policy and
practice
Language Skill: High proficiency in understanding, speaking, reading and writing in
Bengali & English.
Computer Knowledge: Basic computer application, Windows and DOS, MS Outlook,
Microsoft Office, excellent typing speed in English.
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Specialty: To make happy every customer with patience & proper manner by providing
information properly & correctly,Maintain all the administrative issue smoothly, makes
sure procurement is done by right channel,
Interest:
Tele-communication, Reading books, literature, traveling, Browsing & to play
cricket and watching TV & movies.
Field of Interest:
Administration, Human recourse, Corporate Business, Financial Institutions, Financial
Markets, Commercial Bank, Media, Airlines etc.
Strengths:
• Have patience to complete any challenging work.
• Have creative thinking.
• Effective communication skill.
• Leadership skill.
• Capable to work under stress and have team spirit.
• Analytical ability to choose between alternatives.
• Energetic, smart appearance and have guest care skills
• Excellent communication skills both in English and Bangla
Personal Information:
Nick Name : A.K.M Reajuddin
Father’s Name : Late A.K.M Shamsuddin
Mother’s Name : Nur Nahar Begum
Present Address : H/N: 21, R/N 5/A, B Block, Bonosri,
Permanent Address : Issak Pur, Mannan Nagor, Noakhali,
Date of Birth : 3rd November 1979
Nationality : Bangladeshi (by birth)
Religion : Muslim
Marital Status : Single
Blood Group : O-
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References:
Reference : 1 Reference : 2
Name : Mr. G M Faruk Khan Name : Mr A H M Shamim
Organization : Banglalion Communication Ltd Organization :
Sunflower Life Insurance
Company LTD
Designation : CMO Designation : Company Secretary
Address : 52,Gulshan Avenue,Silver Tower Address :
15, Dilkhusha, Motijhil
Dhaka,1000
Phone (Off) : Phone (Off) :
Phone (Res) : Phone (Res) :
Mobile : 01913372200 Mobile : 01819213979
Email : gmfkhan@banglalionwimax.com Email :
Relation : Professional Relation : Professional
Sincerely yours
A.K.M Reajuddin