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A	
  Presenta*on	
  from	
  The	
  NewMR	
  “Pu6ng	
  the	
  
‘Qual’	
  in	
  Qualita*ve”	
  Event	
  
28	
  March	
  2012	
  
Qualita've	
  Analysis	
  :	
  An	
  Introduc'on	
  and	
  Overview	
  
	
  
Ray	
  Poynter,	
  Vision	
  Cri'cal	
  
	
  
Event	
  sponsored	
  by	
  EthOS	
  
All	
  copyright	
  owned	
  by	
  The	
  Future	
  Place	
  and	
  the	
  presenters	
  of	
  the	
  material	
  
For	
  more	
  informa>on	
  about	
  Ethos	
  visit	
  www.ethosapp.com	
  
For	
  more	
  informa>on	
  about	
  NewMR	
  events	
  visit	
  newmr.org	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Qualita*ve	
  Analysis	
  :	
  An	
  Introduc*on	
  and	
  Overview	
  
28	
  March	
  2012	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Agenda	
  
1.  What	
  is	
  qualita>ve	
  data?	
  
2.  What	
  is	
  qualita>ve	
  analysis?	
  
3.  Strategies	
  for	
  qualita>ve	
  analysis	
  
4.  Further	
  reading	
  
5.  Closing	
  thoughts	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
What	
  is	
  qual	
  data?	
  
Verba>ms	
  in	
  surveys	
  
Forums/discussions	
  
What	
  people	
  say	
  in	
  focus	
  groups	
  
What	
  people	
  ‘do’	
  in	
  focus	
  groups	
  
–  Body	
  language	
  
–  Collages	
  
–  Projec>ve	
  tasks	
  
Videos	
  of	
  people	
  doing	
  things	
  
Photos	
  
Art	
  
Artefacts	
  
Discourses	
  
Films,	
  books,	
  magazines	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Qualita>ve	
  Analysis?	
  
1.  Convert	
  to	
  numbers	
  
– Coding	
  verba>ms	
  
– Word	
  clouds	
  
– Automated	
  sen>ment	
  analysis	
  
	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Annotate	
  Annotate	
  
Actors	
  
Objects	
  
Ac>ons	
  
Emo>ons	
  
Foo>ng	
  
Ideas	
  
	
  
Codes	
  
Memos	
  
	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Interpret	
  
*	
  From	
  Hy	
  Mariampolksi,	
  Qualita>ve	
  Market	
  Research:	
  A	
  comprehensive	
  guide	
  
I’ll	
  use	
  it	
  on	
  vaca>on 	
  Can’t	
  think	
  of	
  a	
  reason	
  to	
  use	
  it	
  my	
  everyday	
  life?	
  
I’d	
  give	
  it	
  as	
  a	
  gi[	
   	
  It’s	
  not	
  for	
  me?	
  
Two	
  par>cipants	
  felt	
  the	
  brand	
  was	
  like	
  a	
  BMW	
  and	
  three	
  like	
  a	
  Mercedes.	
  
	
  
The	
  brand	
  is	
  perceived	
  as	
  premium	
  and	
  European.	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Trustworthiness	
  of	
  Qual?	
  
1.  Is	
  your	
  narra>ve	
  coherent,	
  
comprehensive,	
  and	
  believable?	
  
2.  Is	
  your	
  narra>ve	
  useful?	
  
3.  Does	
  your	
  story	
  triangulate?	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Further	
  Reading	
  
Grounded	
  Theory	
  
Indicator-­‐concept	
  model	
  
Content	
  analysis	
  
Discourse	
  analysis	
  
Semio>cs	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
4	
  Thoughts	
  
1.  Create	
  a	
  compelling	
  narra>ve	
  that	
  illuminates	
  
the	
  client’s	
  business	
  problem	
  
2.  Don’t	
  just	
  say	
  what	
  the	
  par>cipants	
  said,	
  
interpret	
  
3.  Ensure	
  your	
  findings	
  are	
  grounded	
  in	
  the	
  data	
  
4.  The	
  client	
  should	
  already	
  know	
  the	
  answer	
  
Or	
  at	
  least,	
  should	
  think	
  a[erwards	
  they	
  already	
  knew	
  it	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Thank	
  You	
  
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Q	
  &	
  A	
  
Sue York
NewMR
Ray Poynter
Vision Critical
Speaker: Ray Poynter, Vision Critical, UK
NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
Ray	
  Poynter	
  and	
  Vision	
  Cri>cal	
  
1-­‐7	
  Boundary	
  Row	
  
London,	
  SE1	
  8HP	
  
United	
  Kingdom	
  
Phone:	
  +44	
  (0)	
  20	
  7633	
  2900	
  
T:	
  @RayPoynter	
  
L:	
  hmp://www.linkedin.com/in/raypoynter	
  
A	
  Presenta*on	
  from	
  The	
  NewMR	
  “Pu6ng	
  the	
  
‘Qual’	
  in	
  Qualita*ve”	
  Event	
  
28	
  March	
  2012	
  
Qualita've	
  Analysis	
  :	
  An	
  Introduc'on	
  and	
  Overview	
  
	
  
Ray	
  Poynter,	
  Vision	
  Cri'cal	
  
	
  
Event	
  sponsored	
  by	
  EthOS	
  
All	
  copyright	
  owned	
  by	
  The	
  Future	
  Place	
  and	
  the	
  presenters	
  of	
  the	
  material	
  
For	
  more	
  informa>on	
  about	
  Ethos	
  visit	
  www.ethosapp.com	
  
For	
  more	
  informa>on	
  about	
  NewMR	
  events	
  visit	
  newmr.org	
  

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Ray poynter qual - 2012

  • 1. A  Presenta*on  from  The  NewMR  “Pu6ng  the   ‘Qual’  in  Qualita*ve”  Event   28  March  2012   Qualita've  Analysis  :  An  Introduc'on  and  Overview     Ray  Poynter,  Vision  Cri'cal     Event  sponsored  by  EthOS   All  copyright  owned  by  The  Future  Place  and  the  presenters  of  the  material   For  more  informa>on  about  Ethos  visit  www.ethosapp.com   For  more  informa>on  about  NewMR  events  visit  newmr.org  
  • 2. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 Qualita*ve  Analysis  :  An  Introduc*on  and  Overview   28  March  2012  
  • 3. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 Agenda   1.  What  is  qualita>ve  data?   2.  What  is  qualita>ve  analysis?   3.  Strategies  for  qualita>ve  analysis   4.  Further  reading   5.  Closing  thoughts  
  • 4. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 What  is  qual  data?   Verba>ms  in  surveys   Forums/discussions   What  people  say  in  focus  groups   What  people  ‘do’  in  focus  groups   –  Body  language   –  Collages   –  Projec>ve  tasks   Videos  of  people  doing  things   Photos   Art   Artefacts   Discourses   Films,  books,  magazines  
  • 5. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 Qualita>ve  Analysis?   1.  Convert  to  numbers   – Coding  verba>ms   – Word  clouds   – Automated  sen>ment  analysis    
  • 6. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
  • 7. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
  • 8. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
  • 9. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 Annotate  Annotate   Actors   Objects   Ac>ons   Emo>ons   Foo>ng   Ideas     Codes   Memos    
  • 10. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 Interpret   *  From  Hy  Mariampolksi,  Qualita>ve  Market  Research:  A  comprehensive  guide   I’ll  use  it  on  vaca>on  Can’t  think  of  a  reason  to  use  it  my  everyday  life?   I’d  give  it  as  a  gi[    It’s  not  for  me?   Two  par>cipants  felt  the  brand  was  like  a  BMW  and  three  like  a  Mercedes.     The  brand  is  perceived  as  premium  and  European.  
  • 11. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
  • 12. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
  • 13. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
  • 14. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 Trustworthiness  of  Qual?   1.  Is  your  narra>ve  coherent,   comprehensive,  and  believable?   2.  Is  your  narra>ve  useful?   3.  Does  your  story  triangulate?  
  • 15. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1
  • 16. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 Further  Reading   Grounded  Theory   Indicator-­‐concept  model   Content  analysis   Discourse  analysis   Semio>cs  
  • 17. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 4  Thoughts   1.  Create  a  compelling  narra>ve  that  illuminates   the  client’s  business  problem   2.  Don’t  just  say  what  the  par>cipants  said,   interpret   3.  Ensure  your  findings  are  grounded  in  the  data   4.  The  client  should  already  know  the  answer   Or  at  least,  should  think  a[erwards  they  already  knew  it  
  • 18. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 Thank  You  
  • 19. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 Q  &  A   Sue York NewMR Ray Poynter Vision Critical
  • 20. Speaker: Ray Poynter, Vision Critical, UK NewMR Putting the ‘Qual’ in Qualitative Event, 28 March 2012, Session 1 Ray  Poynter  and  Vision  Cri>cal   1-­‐7  Boundary  Row   London,  SE1  8HP   United  Kingdom   Phone:  +44  (0)  20  7633  2900   T:  @RayPoynter   L:  hmp://www.linkedin.com/in/raypoynter  
  • 21. A  Presenta*on  from  The  NewMR  “Pu6ng  the   ‘Qual’  in  Qualita*ve”  Event   28  March  2012   Qualita've  Analysis  :  An  Introduc'on  and  Overview     Ray  Poynter,  Vision  Cri'cal     Event  sponsored  by  EthOS   All  copyright  owned  by  The  Future  Place  and  the  presenters  of  the  material   For  more  informa>on  about  Ethos  visit  www.ethosapp.com   For  more  informa>on  about  NewMR  events  visit  newmr.org