1. RAMZI BISHARA HATTAR
CONTACT INFO:
Phone:+971557051307
E-mail ramzihattar@gmail.com
PERSONAL INFORMATION
Nationality : Jordanian
Date and Place of Birth : January 2nd 1978, Amman Jordan
Marital Status : Married
EDUCTION
June 2001 - Al-Ahliyya Amman University
B.Sc. in Business Administration/Faculty of Economics and Administrative Sciences
LANGUAGES
Excellent command of written & Spoken Arabic
Excellent command of written & Spoken English
WORK EXPERIENCE
Damac Properties – Relationship Manager
February 2014 – Present
Dubai - United Arab Emirates
Job Description:
 Responsible for operating and maintaining real estate properties with the goal of
maximizing income and profits.
 Supervise real estate sales agents, perform administrative duties and stay informed
about the latest changes in the real estate industry.
 Manage personnel and develop sales and sales support staff.
 Develop strategic plans to ensure achieving the team monthly target.
 Provide quarterly results assessments of sales staff’s productivity.
 Assist the organization gain a better market share by identifying, recommending and
implementing improved selling and marketing strategies
 Plan, design and conduct appropriate marketing and selling strategies for individual
properties within budgetary limits
 Participate in key result area and key performance indicator review processes to
establish areas for improvement.
 Maintain a high professional and ethical profile in accordance with industry and
company standards
 Endeavour to maintain an understanding of both local and national real estate
markets

2. Al Nisr Al Arabi Insurance Company – Business Development Manager
November 2010 – February 2014
Amman – Jordan
Job Description:
 Directed the sales team to achieve the set goals in both life and GI.
 Handled key accounts and ensured optimum client satisfaction.
 Responsible for assigning sales team with targets and incentives.
 Conducted statistical analysis based on daily, weekly, and monthly reporting of all
sales team activities and accordingly drew development methodology plans that
would guide the team towards a common goal.
 Participated along with the team in brainstorming sessions to craft “off the shelf”
insurance products that meets the market needs and demands.
 Presented our products (Life and GI) to business associates to facilitate their role in
selling the products through the distribution channels such as bank partners and
therefore implement “bank assurance”.
 Gave seminars and presentations to inform employees of new accounts, and
answered all related inquiries and questions.
 Estimated renewal ratios, conducted account analysis and handled all account
related issues.
Jordan Kuwait Bank –Asst. Sales & Marketing Manager (Head of Bancassurance)
May 2008 – November 2010
Amman – Jordan
Job Description:
 Assist with the identification and evaluation of new business opportunities
 Develop and execute product launch plans
 Contributed to the training of sales personnel
 Collect and report market intelligence
 Assist in preparing proposals/offers/promotions
 Assist in adding new products/ promotions
 Regular after sales interactions with customers to ensure satisfaction
 Recruit and train sales staff.
 Identify and develop new Bancassurance opportunities.
 Maintain and build the best coordination with various Bank Partner
 Execute and lead the engagement process for the target segments and specific
accounts
 Design of value proposition for prospective partners.
 Ensure partner Top Management engagement and relationship
 Manage the team with energetic practice and supervise subordinate.
 Ensure sales process and operation flow and quality in accordance to banking
policies and compliance requirements
 Formulate and implement insurance product strategies, and provide relevant
support

3. Standard Chartered Bank – Sales Officer.
February 2006 – May 2008
Amman –Jordan
Job Description:
 To achieve sales team target.
 To ensure that team leaders and team members are adequately trained at all time.
 Recruit and train sales staff.
 Provide ongoing, on the job training to all team members and to team members of
other branches when needed.
 To maintain an effective relationship with client and car agencies in a manner that
straddles both interests.
 To monitor and update sales process when needed, to ensure fast turnaround of the
loan applications.
HSBC Bank Middle East – Personal Banking Adviser
August 2002– February 2006
Amman – Jordan
Job Description:
 Plan calls and visit customer at their premises to ensure achievements against target.
 Maximize all sales opportunities from the allocated portfolio.
 Report sales results and visit outcomes in accordance with reporting system placed
in practice within DFS.
 Monitor competition and provide feedback to management about market place
conditions.
 Actively report wealth management, financial and other services and product
related leads via the referral system in practice.
 Initiating in building a new contacts when companies appear to be saturated and
sales potential is exhausted.
 Selling and cross selling products to customers.
COMPUTER AND OTHER SKILLS
 Advanced computer skills in Microsoft Office
 Strong Presentation and communication skills.
 Highly organized, with ability to prioritize and multi-task.
 Proactive and able to anticipate actions and impacts.
 Good Initiative, judgment, and problem solving skills.
 Ability to work with minimal supervision and to make independent decisions.
 Team player with ability to adapt to continually changing situations and
responsibilities.
 Effective interaction with internal and external customers.
 Technical skills to create deal structures, pricing models, sales strategies, formulate
legal framework and negotiate contracts.