Communication Skills and Personality Development

1. Dr. Rajinder Kaur Kalra
Professor and Head (Retd.)
Department of Extension Education
Communication Skills and
Personality Development

2. Meaning
• Communication skills allows you to understand and
be understood by others. It includes a communicating
ideas effectively to others, actively listening in
conversation, speaking, observing, empathizing and
giving and receiving critical feedback

3. Communication Skills
• Active listening
• Adapting your communication style to your audience
• Friendliness
• Confidence
• Giving and receiving feedback
• Volume and clarity
• Empathy
• Respect
• Understanding non verbal cues
• Responsiveness

4. • Personality refers to an individual’s
characteristics, style, behavior, mindset,
attitude, his own unique way of perceiving
things and seeing the world.
Personality

5. Concept
• The way you behave with others reflects your
personality.
• An individual with a pleasing personality is
appreciated and respected by all.
• Genetic factors, family backgrounds, varied
cultures, environment, current situations play
an imperative role in shaping one’s personality.

6. Importance of Personality
Development
• Personality development grooms an individual
and helps him make a mark of his/her own
• Reducing stress and conflicts
• Helps to develop a positive attitude in life
• Developing not only your outer but also inner
self.
• Personality development helps an individual to
inculcate positive qualities like punctuality,
flexible attitude, willingness to learn, friendly
nature, eagerness to help others

7. Role of Communication Skills
• Communication helps individuals to express
themselves in the most convincing way.
• People with great communication skills tend to have a
better and impressive personality
• Effective communication skills strengthen the bond
among individuals

8. Conti….
• Speak confidently so that the other person
understands what you intend to communicate
• Take care of your body language
• Be very particular about the pronunciation of
words
• be a good and patient listener

9. Tips to Develop Personality
• Think positive
• Dress Sensibly
• Smile a lot
• Be soft-spoken
• Leave your ego behind
• Avoid Backbiting
• Help others
• Confidence
• A Patient listener