This document discusses communication skills and personality development. It defines communication skills as conveying ideas effectively through listening, speaking, observing, and giving feedback. Personality refers to an individual's unique characteristics and behavior. Developing communication skills and personality has important benefits. It helps people express themselves convincingly, strengthen bonds, and reduce stress. Some tips for personality development include thinking positively, dressing appropriately, smiling, speaking softly, leaving ego behind, avoiding gossip, helping others, having confidence, and listening patiently.

1. Dr. Rajinder Kaur Kalra
Professor and Head (Retd.)
Department of Extension Education
Communication Skills and
Personality Development

2. Meaning
• Communication skills allows you to understand and
be understood by others. It includes a communicating
ideas effectively to others, actively listening in
conversation, speaking, observing, empathizing and
giving and receiving critical feedback

3. Communication Skills
• Active listening
• Adapting your communication style to your audience
• Friendliness
• Confidence
• Giving and receiving feedback
• Volume and clarity
• Empathy
• Respect
• Understanding non verbal cues
• Responsiveness

4. • Personality refers to an individual’s
characteristics, style, behavior, mindset,
attitude, his own unique way of perceiving
things and seeing the world.
Personality

5. Concept
• The way you behave with others reflects your
personality.
• An individual with a pleasing personality is
appreciated and respected by all.
• Genetic factors, family backgrounds, varied
cultures, environment, current situations play
an imperative role in shaping one’s personality.

6. Importance of Personality
Development
• Personality development grooms an individual
and helps him make a mark of his/her own
• Reducing stress and conflicts
• Helps to develop a positive attitude in life
• Developing not only your outer but also inner
self.
• Personality development helps an individual to
inculcate positive qualities like punctuality,
flexible attitude, willingness to learn, friendly
nature, eagerness to help others

7. Role of Communication Skills
• Communication helps individuals to express
themselves in the most convincing way.
• People with great communication skills tend to have a
better and impressive personality
• Effective communication skills strengthen the bond
among individuals

8. Conti….
• Speak confidently so that the other person
understands what you intend to communicate
• Take care of your body language
• Be very particular about the pronunciation of
words
• be a good and patient listener

9. Tips to Develop Personality
• Think positive
• Dress Sensibly
• Smile a lot
• Be soft-spoken
• Leave your ego behind
• Avoid Backbiting
• Help others
• Confidence
• A Patient listener