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The Marketing Research Process
Marketing Research: Definition ,[object Object],[object Object],[object Object]
Need For Marketing Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Purpose Of Marketing Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EXAMPLES OF RESEARCH IN MARKETING company image, test marketing Other competitive analysis, legal environment; social and cultural trends External Factors price elasticity analysis, optimal price setting, discount options Pricing advertising recall; advertising copy testing, sales promotion response rates, sales force compensation, traffic studies (outdoor advertising), public relations media placement Promotion distributor interest; assessing shipping options; online shopping, retail store site selection Distribution product development; package protection, packaging awareness; brand name selection; brand recognition, brand preference, product positioning Product sales, market size; demand for product, customer characteristics, purchase behavior, customer satisfaction, website traffic Target Markets Types of Research Marketing Decision
USES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OVERVIEW OF THE MARKETING RESEARCH PROCESS ,[object Object],[object Object],[object Object],[object Object],[object Object]
STAGES OF THE RESEARCH PROCESS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PROBLEM DEFINITION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SPECIFY THE RESEARCH OBJECTIVES ,[object Object],[object Object],[object Object],[object Object],[object Object]
DEVELOP A RESEARCH DESIGN ,[object Object]
DESIGN THE QUESTIONNAIRE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Behavioral questions address the following: They determine people's actions in terms of what they have eaten (or drunk), bought, used, visited, seen, read or heard. Behavioral questions record facts and not matters of opinion.
[object Object],[object Object],[object Object],[object Object],[object Object],Attitudinal questions address the following: Attitudes are opinions or basic beliefs which people have about the products they buy, the companies they deal with and it is attitudes that motivates people in their actions.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Classification questions: Classification questions are required to check that the correct quota of people or companies have been interviewed.
MANAGE AND IMPLEMENT THE DATA COLLECTION ,[object Object],[object Object],[object Object]
ANALYZE DATA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WRITE A FINAL RESEARCH REPORT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nielsen Collects Data from  Retailers & Consumers... … & sells / trades data to the  manufacturer & retailer Consumer Manufacturer Retailer Data
Our Associates Interpret the Data Data is collected from stores & consumers  Our associates analyze & interpret the data We draw conclusions  & make recos to clients $$ Leads to business success for our clients What Does It All Mean?
Thank You

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Marketing research process

  • 2.
  • 3.
  • 4.
  • 5. EXAMPLES OF RESEARCH IN MARKETING company image, test marketing Other competitive analysis, legal environment; social and cultural trends External Factors price elasticity analysis, optimal price setting, discount options Pricing advertising recall; advertising copy testing, sales promotion response rates, sales force compensation, traffic studies (outdoor advertising), public relations media placement Promotion distributor interest; assessing shipping options; online shopping, retail store site selection Distribution product development; package protection, packaging awareness; brand name selection; brand recognition, brand preference, product positioning Product sales, market size; demand for product, customer characteristics, purchase behavior, customer satisfaction, website traffic Target Markets Types of Research Marketing Decision
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. Nielsen Collects Data from Retailers & Consumers... … & sells / trades data to the manufacturer & retailer Consumer Manufacturer Retailer Data
  • 20. Our Associates Interpret the Data Data is collected from stores & consumers Our associates analyze & interpret the data We draw conclusions & make recos to clients $$ Leads to business success for our clients What Does It All Mean?

Editor's Notes

  1. 5
  2. We collect data/information from the retailer & from consumers & we sell this information to the manufacturer & back to the retailer.