1. Rahul Sabnani
E-mail: rahul.sabnani@tajhotels.com
Mobile: - +91-8698540949
CAREER OBJECTIVE
Seeking a long term career in an organization which will allow me to enrich my
knowledge in hospitality development and also to contribute towards its growth by
committed and high quality work.
ACADEMIC QUALIFICATION
ACHIEVEMENTS
 Offered Head of the Department (HOD) position Within 9 months of Jiva
spa management trainee program.
 Implemented Welcome Drinks at Gym and Swimming Pool, which
enhanced guest experience.
 Introduced “Happy Hours” and “Experience of the Day” Concepts , which
helped in increasing sales
 Achieved 25% higher revenue figures for the financial year 2013-14 as
compared to 2012-13
 Achieved 20% higher guest experience score for the financial year 2014-15
as compared to 2013-14
TRAINING
 Completed Training in Sales and Marketing Division from Vivanta By Taj ,
Fisherman’s Cove, Chennai in Hospitality Sales, Revenue Management,
Reservations , Banquet Sales and Public Relations.
STREAM COURSE YEAR OF
PASSING
NAME OF INSTITUTION MARKS
CBSE 10TH
STD 2006
Agarwal Public School,
Indore
60%
CBSE 12TH
STD
2004
Agarwal Public School,
Indore
75%
B.B.A Bachelor of Business
administration (Foreign Trade). 2008 - 2011 Devi Ahilya Vishva
Vidhyalay, Indore
75%
M.B.A Master’s in Business
Administration
(PGDM-
Marketing& Finance)
2011-2013
Balaji Institute of Telecom
and Management , Pune
65 %

2. WORK EXPERIENCE
Since May 2014 Manager - Spa at Vivanta By Taj Fisherman’s Cove Chennai
(A 152 Room Cottages and Villas luxury Resort on the Coromandel
Coast with a 38 year old Legacy)
Sales & Marketing
 To establish sales and marketing plan in liaison with the director
of Sales & Marketing spa division and unit sales manager.
 To continue to find innovative and creative methods of increasing
guest capture ratio.
 To market spa services and facilities both in the resort as well as
in regional market.
Operations
 Managing team of 18 people to ensure smooth day to day
operations of spa.
 Ensure the department’s operational budget is in line and that all
cost is strictly controlled.
 Coordinate with supporting departments to ensure smooth
operation.
 Adherence to Jiva Spa and Hotel brand standards with focus on
Guest Experience.
Financial
 Establish the spa’s financial business plans for the year in liaison
with the corporate spa division, unit general manager and the
financial controller concerning monthly revenue and
expenditures.
 Generating MIS reports and tracking revenue, profit and loss.
Since August 2013 Management Trainee (Ass. Spa Manager) – Jiva Spa
The major responsibility areas include:
 In-Charge of the Department in the absence of the Spa Manager
 Responsible of all Operational activities in the Department
 One point contact for guest service
 Coordination with all departments
 Allocation of duties
 Complaint handling
 Monitoring check Appointments and Guest Engagement
(Adherence to Brand Standards)
 Departmental coordinator for Up selling of slots and Cross selling
 Coordinating Mystery Audits and analyzing the results
 Managing Customer Feedback System
 Managing Customer Information System

3. AREAS OF INTEREST
 Sales & Marketing Management
 Public Relations
 Spa Management
EXTRA CURRICULAR ACTIVITIES
 Active participation in organizing and volunteering events for school & college
symposiums and seminars.
 Participation in skits & quizzes in Cultural programmes in school & college
SKILLS & STRENGTHS
 A Certified Taj Departmental Trainer for Taj Group of Hotels
 Attained Gold Level in Certified Business Excellence Facilitators Programme.
 To take decisions as a manager keeping Company, Client & Employee welfare in mind.
 Ability to train team members to help them realize their full potential.
 Certified knowledge of Amadeus Property Management System, Springer Miller System &
Fidelio (Hotel Property Management System), Ms Office , Shawman Point Of Sale
Software , Federal Control System & Siemens Telephone Systems
 Flexibility to get into any kind of job and quick learning ability.
 Patience & capability to get motivated.
 Capability to flourish my contribution as a Team Player.
LINGUISTIC ABILITIES
 To Speak : English and Hindi
 To Read & Write : English and Hindi
HOBBIES & INTERESTS
 Driving
 Listening to Music
 Reading Editorials
 Playing Basket Ball & Swimming

4. PERSONAL PROFILE
Name : Rahul Sabnani
Date of Birth : 07th
May 1990
Father’s Name : Manohar Sabnani
Nationality : Indian
Address : 104/2 Bairathy Colony,
“Meera-Villa”, Indore (MP)
Telephone no. : 0731-2630101
Mobile no. : 08698540949
DECLARATION
I hereby declare that all the above furnished information is true to the best of my
knowledge.
Place: Chennai
Date: (RAHUL SABNANI)