Experienced Manager with Strong HR and Operations Skills
1. Prince Julius Razon Page 1
Prince Julius Razon
49 Bellhouse Road Romford Essex RM7 0LL
T: 01708744296 M: 07912493854
E: princejrazon@googlemail.com
http://uk.linkedin.com/in/princejrazon/
AREAS OF EXPERTISE
Performance reviews Investigations Interviews Attendance management
People management HR Policies and Procedures Administration Induction & Termination
Recruitment HR Maintenance Employee Training Data tracking
Data Entry Data Analysis Stock Control Sales Management
Stock management Presentation Problem solving Customer Service
ACHIEVEMENTS
Achieved site’s highest internal audit score on personnel and training files.
Successfully completed numerous recruitment campaigns.
Devised and implemented a training framework which saw an uptake in sales by 30%, a 24% increase in customer satisfaction index score and a decrease in staff turnover by 7%.
Developed a strategy that successfully turned around the effectiveness of current methods in stock control and resulted to a decrease on shrinkage and damages by 15%.
Successfully carried out a direct marketing campaign in corporate sales, and in the first quarter an increase of 3% is seen in conferencing and event bookings.
Promoted to a Manager by the Area Manager in 2013
Promoted to a Team Leader by the General Manager in 2011
Site employee of the year awarded by the Director of Operations in 2009
CAREER HISTORY
VUE Entertainment Ltd June 2009 – November 2014
Manager November 2013 – November 2014
Responsible for running a successful cinema by making the right choices, to deliver excellent results and achieve company targets. Keeping employees motivated, monitored and ensuring their performance is kept to a high standard, managing stock, responsible for the full employee life cycle and monthly financial report analysis.
Duties:
Human Resources
Auditing personnel records to ensure completeness and accuracy of information
Managing job applications, interviews and offer letters
Setting up, monitoring and then tracking employee probationary periods
Carrying out reference checks on prospective employees
Preparing and conducting investigation and disciplinary procedures
Reviewing staff training and conducting risk assessments for young workers and future mothers
Processing termination and starter forms
Ensuring that any changes to company Policies and Procedures is cascaded to the team
HR records maintenance
Processing staff hours, holiday, sickness and deductions
Producing weekly payroll reports
“Career history continued”
2. Prince Julius Razon Page 2
Stock Management
Ensuring full stock audit trail is maintained
Responsible for managing and running weekly stocktake
Manages control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.
Analysing figures to identify weaknesses and possible improvements.
Making sure that all delivery inputs are carried out accurately
Adjusts minimum and maximum stock optimum levels to ensure efficient and accurate ordering, stock holding and to avoid damages in order to maximise sales.
Team Leader July 2011 – November 2013
Responsible for overseeing and managing a group of employees, ensuring that their performance is of a high standard, reporting to senior managers of any developments and carrying out performance reviews to old and new members of the team.
Duties:
Organising promotional events
Carrying out effective research into competitor products and trends
Attending meetings and identifying key marketing opportunities
Liaising with external companies to set up local partnership deals to increase footfall
Attending networking events and building relationships with local businesses
Monitoring site’s operational standards and performance targets
Managing and motivating employees to ensure KPI targets are achieved
Responsible for employee weekly scheduling
Ensuring that the team is motivated by providing support and incentive schemes
Customer Assistant June 2009 – July 2011
KEY SKILLS AND COMPETENCIES
Strong people management and leadership skills
Strategic planning skills
Analytical and excellent attention to detail
Strong verbal and personal communication skills
Ability to think outside the box
Excellent mentoring and motivational skills
Ability to function and adapt in a fast-paced environment
Tolerant and flexible to different situations
Ability to touch type 60 words per minute
Experience of setting targets and monitoring and tracking performance
Proficient with Microsoft Office packages (Word, Excel, Powerpoint, Outlook)
Project Management Skills (Microsoft Visio and Project)
ACADEMIC QUALIFICATIONS
The University of Greenwich September 2006 – June 2009
Bsc (hons) Multimedia Technology Second Class Second Division
Barking and Dagenham College September 2004 – June 2006
AVCE Information and Communication Technology Merit: Merit
Havering College of Further and Higher Education September 2004
Website designing using Macromedia Dreamweaver MX: NOCN Certificate
Marshalls Park School and Performing Arts College September 2002 to July 2004
GCSE 5 Grade A-C including Maths and English
REFERENCE AVAILABLE UPON REQUEST