1. Travis J. Reeder
202 Crosby Circle, Greenville SC 29605
864-918-2969
email: treeder29@gmail.com
PROFESSIONAL SUMMARY
Experienced in a number of diverse work environments including advertising, sales, marketing,
administrative support, music entertainment, and management. Successfully managed many aspects of
business including financial performance, operations budgets, capital expenditures, staffing, quality,
productivity, customer service and communication. Dependable, loyal team player committed to
exceeding expectations and creating win-win relationships.
EDUCATION
Associate of Arts in Management Entertainment, Art Institute of Atlanta, Atlanta, GA
Also attended numerous classes designed to enhance work performance, analytical skills, time
management skills, audio/video production, and professional development
RELEVANT WORK EXPERIENCE
Management Skills
Accountable for a team of store employees, sales results, inventory, efficient operations and customer
satisfaction. Developed programs to enhance employee knowledge, customer relations and sales.
Monitored and analyzed store trends, identified employee needs, and created coaching strategies to
develop employees. Ensured that all policies and procedures were thoroughly understood by all team
members. Created a positive work environment that resulted in employee retention and a reduction in
turnover. Solicited feedback from customers on their shopping experiences and satisfaction. Provided
position customer experiences and trained team members on providing premier customer service.
Sales Experience
Recruited new clients, prepared and delivered sales proposals, and developed and implemented sales
strategies. Negotiated terms of agreements. Oversaw client activities and programs which determined
profitability goals and objectives. Coordinated and ensured a professional relationship between clients,
vendors and internal departments. Facilitated the management and service of assigned accounts.
Administrative and IT Support Experience
Performed a variety of administrative, case management, customer service, and clerical procedures such
as IT System Manager, audio and video production, software and hardware consultant, hardware repair,
system diagnostics, word processing, data entry, managing files and records, designing forms, creating
desktop procedures, defining procedures, and employee/customer relations. As well as case
management, assisting clients with documentation and obtaining educational goals, or job placement.
Refined business and management principles involving strategic planning, resource allocation, leadership
technique, production methods, and coordination of people and resources.
Current Position Duties
Program Manager: Recruit clients and implement life skill training measures and educational plans and
testing for obtaining a GED or high school diploma and /or post-secondary education. Develop a detailed
supportive service plan for job placement and mentoring. Provide a tracking mechanism for reporting and
incentive obtainment. I also oversee the day to day functions of our IT department maintaining 35
desktops (pc), 25 laptops (pc), 40 android tablets, and 30 iPads. Software knowledge: Windows 7/8 OS,
Android ICS-KitKat, Microsoft Office 2007-2013, Office 365, and OS Yosemite. Maintain our mail server,
basic desktop maintenance (virus removal), consult on web design updates (WordPress), video editing for
promotions and events, consultant with new IT purchases, financial analysis, hardware
replacement/upgrades, and quality control.
WORK HISTORY
2008 – present Program Manager/IT Manager, Urban League Of the Upstate, Greenville, SC
2007 - 2008 Business Sales Rep [B2B], Jet Wireless Sprint, Greenville, SC
2005 - 2006 Account Executive, Praize 103.3 WOLT Radio Station, Greenville, SC
2004 - 2005 Sales Representative, Verizon Wireless, Greenville, SC
1999 - 2004 Administrative Support III, Lockheed Martin, Greenville, SC
1998 - 1999 Assistant Manager, Kids Footlocker, Greenville, SC
1997 - 1998 Counselor, Anderson Youth Association, Anderson, SC
1994 - 1997 On-Air Personality, 107.3 WJMZ Radio Station, Greenville, SC
REFERENCES
Available Upon Request