1. P H I L I P L A R S E N
714-742-4846 | philip.michael.larsen@gmail.com
Team Leadership | Staff Development, Coaching, & Training | Performance Management | Succession Planning | Conflict
Resolution | Organizational Management | Leadership Interfacing | Project Management | Scheduling | MS Office Suite
Results-focused Management Professional with a recently obtained Master of Science in Organizational Leadership and
Management degree and 20+ years of experience leading/directing teams, delegating tasks, instructing/training staffs, and
monitoring performance to ensure optimal productivity. Resourceful employee advocate and top-performing team builder
seeking to leverage background into an operations management, organizational development or training and development
leadership role with a progressive organization.
KEY CONTRIBUTIONS
 Supervised employees, delegated tasks, scheduled manpower, and monitored performance to ensure optimal
productivity.
 Boosted staff morale and workflow by conducting personnel investigations for streamlined corrective/disciplinary
action planning and conflict resolution.
 Set expectations for overall performance and held team accountable for meeting expectations to increase productivity.
 Motivated employees to perform at a very high guest expectation and recognized top performers for exceeding goals
and earning achievements.
 Trained hundreds of new staff members and supervisors on best practices, operational protocol, and deployment tactics
to maximize performance.
 Advised management on succession planning activities and leadership team inclusion recommendations.
 Ensured headcount levels met operational demands by monitoring staffing initiatives, recruiting top talent, and
coordinating manpower to drive workflow.
 Managed the deployment activities, determining the distribution of talent and goal metrics across the entire
organization to maximize effectiveness, decrease crime, and increase community exposure, visibility, and presence.
 Minimized financial discrepancies by ensuring on-target compliance with labor budget limitations with a focus on zero
profit erosion.
 Partnered with leadership team to devise strategies for meeting operational and budgetary goals.
 Aided the executive team by sharing insights and operational statistics to measure KPIs for continuous improvement
recommendations.
 Collaborated with audit team to dissect operations, identify discrepancies, and enforce compliance and implement
corrective action to mitigate regulatory risks.
 Received the Golden Spirit Award for Cast Excellence, an accolade given to approximately 0.1% of the total employees
annually.
 Developed several strategies on achieving community outreach initiatives.
 Strengthened traceability by creating a deployment management system to best track real time results of utilizing
resources and teams, while enhancing data/information sharing and retrieval.
PROFESSIONAL EXPERIENCE
Los Angeles Police Department, Los Angeles, CA 2009-Present
Field Sergeant (2016-Present)
Promoted to Sergeant within 10 years of tenure.
 Managed investigations and critical incidents, including perimeters, active pursuits, and barricaded suspects to ensure
optimal public safety.
 Set officer expectations and managed accountability to ensure goal attainment.
 Improved employee satisfaction and drove attrition by recognizing high performers.
 Maximized prospective talent by conducting promotional interviews and candidate selection.

2. PHILIP LARSEN – PAGE 2
Professional Experience- Continued
Field Deployment Unit Officer (2011-2016)
Conducted continuous analysis on the deployment of 10K+ sworn police officers, while advising executive leadership on
optimal deployment activities to meet crime reduction goals and operational necessities.
 Saved 40 weekly man hours by developing systems and procedures to streamline the deployment process.
 Cut hundreds of annual man hours by assisting in the development of an automated deployment management system.
 Created a partnership program with fellow police departments to share deployment and staffing best practices and
insights for advancing shared organizational goals.
 Served as department expert on deployment practices, assisting teams by delivering advice to eliminate knowledge gaps.
 Audited the department's response to critical incidents, interviewing cross-functional officers, including executives, and
advising on processes and procedures for improving response to the next critical incident.
 Implemented a new records management system, developing functional requirements, writing the request for
procurement, evaluating the proposals, selecting a vendor, and developing a change management strategy for new system
rollout.
Quality Assurance Officer (2009-2011)
Mitigated regulatory risks by conducting multiple audits to ensure compliance with the Federal Consent Decree.
 Served as SME on search warrants and sergeant's logs, assisting teams with accurately completing documentation.
 Advised the upper command staff on operational issues, while developing action plans to correct any deficiencies.
Patrol Officer (2006-2009)
Conducted initial investigations on a multitude of crimes while interfacing with suspects of criminal activity and victims of
crimes.
Guest Service Manager, Walt Disney Company, 2002-2006
Managed 100+ employees daily, including operators, shift leads, and trainers.
 Mentored and led shift leads to ensure attainment of optimal performance standards.
 Established expectations and performance metrics in line with Resort goals, while holding team accountable to metrics.
 Mentored and developed subordinates for succession planning into management and next-level leadership roles.
 Successfully completed the Walt Disney Emerging Leaders management training program.
PREVIOUS WORK HISTORY:
Shift Lead, Walt Disney Company, 1999-2002
Ride Operator, Walt Disney Company, 1996-1999
EDUCATION
Master of Science in Organizational Leadership and Management, University of LaVerne
Bachelor of Arts in Theatre Arts, University of California Irvine
Associate of Arts in Theater, Fullerton College