When a mixer, reactor, agitator seal is sent in to Robco of America for repair we inspect all parts, take digital pics. & supply our repair quote with pics. attached explaining scope of repair work required. We will also make recommendations to upgrade any seal parts to increase MTBF. Robco of America can reverse engineer any worn out parts and manufacture in house. All Mixer / Agitator / Reactor seals are tested in house prior to return. We repair units from Chemineer, Netzsch, Philadelphia, Lightnin, Pfaudler and more.