1. PAVAN ZACHARIAH Mobile: +91-9884006625 (India)
Email: zac.pavan@gmail.com
KEY COMPETENCIES
Leadership, Facilitation and Team work
Dynamic interpersonal, Presentation and communication skills
Customer Service
EXPERIENCE
Current Role: Senior Manager, Learning and Development
Organization: RR Donnelley Outsource Pvt Ltd, Chennai - India
Since: March, 2015
Key Responsibilities:
• Design and Implement Assessment and Development Centres (for promotions,
talent identification and career development planning)
• Work closely with business leaders, identify need and develop business
impact
• Create Leadership pipeline
• Budgeting and Resource management
• Measure and monitor Training effectiveness, benefit to operations / business
and individuals
• Design and Develop impact programs and workshops
Previous Role: Senior Manager, Learning and Development & Organization Development
Organization: RR Donnelley Outsource Pvt Ltd, Colombo - Srilanka
Since: June, 2014 – February,2015
Key Responsibilities:
• Organization development
• Frame and execute the L&D strategy for the region
• Budgeting and Resource management
• Measure and monitor Training effectiveness, benefit to operations / business
and individuals
• Design and Implement Assessment and Development Centres (for promotions,
talent identification and career development planning)

2. Previous Role: Senior Manager, Learning and Development (reporting directly to Vice
President – HR, APAC)
Organization: RR Donnelley India Pvt Ltd, Chennai
Since: May, 2009
Key Responsibilities:
• Frame and execute the L&D strategy for the organization (5000 + employees)
• Interact with Business leaders of different verticals & regions and facilitate
training need identification process based on projected deliverables,
competency, and developmental needs (span – 7000+ employees)
• Design Leadership development programs to base line and develop middle
managers across the organization
• Develop Fast track development programs and behaviour interventions based
on need(across APAC)
• Budgeting and Resource management
• Measure and monitor Training effectiveness, benefit to operations / business
and individuals
• Design and Implement Assessment and Development Centres (for promotions,
talent identification and career development planning)
• Conceptualize new learning methodologies and programs (including Out
bound learning, case study discussions, in-box exercise etc)
• Design and develop programs focusing on developing Women Leaders (WoN –
Women’s Network)
KEY ACCOMPLISHMENTS
• 8 month deployment at Colombo, Srilanka – Responsible for setting up the
Learning and Development team, process implementation, and TNA.
Worked on Organization development and leadership strategy to create a
much more efficient and lean structure.
Leadership development
• 6 month deployment at Trivandrum – Responsible for setting up the
Learning and Development team, process implementation, design and
development of fast track development program for the region. Included
execution of assessment development centre for potential managers,

3. Leadership development program for senior managers and workshops for
middle managers.
• Fast track development program manager – Responsible for designing and
implementing the fast track development program across APAC region. A
flagship program that focuses on developing in-house managers and creating a
pipeline of middle managers in the organization.
• Platinum Customer Service Lead – A new process to make the organization
deliver high quality customer service. Part of the core team responsible for
designing and developing the frame work of the intervention. This includes
process reengineering, assessment design, content development and
measurement.
• The Leadership Series –A strategic succession of programs that are targeted
at nurturing a “Learning Culture” and serves as a discussion and knowledge
forum for our Leadership team.
• Integration of Office Tiger and RR Donnelley – Part of the core team
responsible for the Cultural integration of OfficeTiger and RRD in 2005.
Travelled to SriLanka and Trivandrum to design and execute “Synergy” – a
program to integrate the culture, brand and process for 7000+ employees
across APAC
ADDITIONAL PORTFOLIO HELD
Role: Human Resources, Business Partner (2.5 years)
• Provide end to end HR support that included working with
multiple business units (BU) to recruit employee, develop orientation,
training and incentive programs, employee engagement programs, employee
connect etc.
Role: Human Resources, Welfare and Events (2.5 years)
• Responsible for Employee engagement initiatives, Outreach programs, Event
management, New hire orientation, Employee day etc.
PREVIOUS EXPERIENCE
Worked as freelancer - Event Management from June 2004 – May 2005

4. KEY CERTIFICATIONS
Design and Implementation of Assessment and Development Centre– TVRLS, India
Instructional Designing – Middle Earth, India
Certified in Thomas Profiling (DISC) – Thomas International
Capstone Business Simulation Certified facilitator – Capsim Management, USA
Certified Assessor
EDUCATION
B.A English Literature – Madras Christian College
ADDITIONAL INFO
Part of Toastmasters International
Keen interest in Food photography and Food blogging
Quiz, Debating and Basketball