1. Resume
PAUL L. LLOYD (British / South African Citizen)
House 812, Kansanshi Golf Estate, Solwezi, Northwestern Province, Zambia
+260 96 584 5576 / paul.lloyd@fqml.com
Learning & Development/Quality Manager
Multi-talented learning & development / quality systems (ISO9001:2000) manager; broad
experience conducting strategic planning and ROI analysis. Responding with integrated
management systems delivery and effective training and people solutions. I have extensive
experience developing, optimising and managing efficiencies and performance of individuals
and cohesive work groups. Development, implementation and management of quality
management programs and performance indicators to maximise productivity. My significant
strengths include developing productive, sustainable internal/external client relationships.
AREAS OF EXPERTISE
 Needs Analysis, Learning Programme Design and Development, Training of training
specialists, Coaching/Mentoring, Assessment, Moderation(verification), ROI for
Training analyses.
 Quality Management & Document Control, ISO 9001,
 Cross-Functional Collaboration, Team Leadership/Development,
 Continuous Process Improvement, Performance Indicators, Programme Evaluation,
 Budget and Project Management, Strategic Planning & Analysis.
PROFESSIONAL SYNOPSIS
FIRST QUANTUM MINERALS AND OPERATIONS LTD, Solwezi, Zambia • January 2012 –
July 2016 - Current
Training & Development Systems Coordinator – Training Superintendent: A Copper Mining
project, installing and managing systems and processes within a training department,
designing, developing and maintaining all learning media and training the staff to an
internationally bench-marked standard of competence.
ALEXANDER PROUDFOOT, London • January 2011 – November 2011
Installation Specialist: Improving processes and management practices of a wide range of
companies in various industry sectors;
Achievements:
 After completing a detailed analysis of operations, developing clear objectives with a detailed
project plan, as part of a team, I contributed to delivering results required to achieve the
objectives of process improvements that remove barriers to change, create employee
ownership and ensure the sustainability of results.
Most recent successful projects: UK Coal (Yorkshire), African Barrick Gold (Bulyanhulu and
North Mara) in Tanzania.
I resigned due to some differences of opinion pertaining to ethics.
SOUTH ESSEX COLLEGE, Basildon/Thurrock campus • September – December 2010
Part-time position within the Learner Support Services Department, I provided on-course
numeracy and literacy advice to a group of approximately 40 identified students.
TOME APPLICATIONS, Rustenburg, South Africa  2009-2010 (Managing Director/Owner)
Independent management consultancy firm providing services in South Africa and
internationally. Conducted both training and quality management related projects.
 Acquired 5 mid-size businesses, and a large mining company, Anglo Gold Ashanti (Ghana),
as clients.
 Implemented quality management systems for clients based on ISO 9001:2008, including all
related staff training.

2. Resume
PAUL L. LLOYD / Page 2 / Paul.Lloyd@fqml.com
 Developed 2 new business partnerships and successfully negotiated binding contracts to
conduct quality audits, assessment, and moderation.
THE LONMIN ACADEMY/PLATINUM MINES, Rustenburg, South Africa  1995-2009
Participated as a teamleader in a larger team to create the “Lonmin Business Academy”; a
centralized business academy with over 300 departmental employees.
As the custodian of all internal and external legislation and quality management systems
maintenance/enhancement, I was instrumental in standardizing performance indicators for all
training specialists. Quality assured and ratified the design and development of all learning
programs. Collaborated with all staff facilitated cohesive work teams. Conducted needs
analyses and cost-benefit analyses (ROI). Achieved the following:
 Developed First Aid Programme curriculum, achieving LP approval at National level.
 Lead teams to successful re-certification (ISO 9001:2008) and re-accreditation.
 Trained 60% of total training specialists at Lonmin Academy.
 Coordinated the annual planning/implementation of organization-wide training programs.
 Represented the industry on national legislative bodies, writing vocational standards.
 Promoted consistently from Senior Technical Trainer to Consultant, and then Senior
Consultant, based on exceptional performance.
QUALIFICATIONS, EDUCATION AND TRAINING
2000-2003 HND in Education, Training and Development University of Johannesburg
2002 Lead Auditor Quality Management ISO9001:2008 Alpha Certification Services
2001 Internal Quality Auditing Alpha Certification Services
1998-1999 Diploma in Training Development Maccauvlei Training and Conference Centre
1997 Strategy and Management Damelin College, Rustenburg
1997 Supervisory Management and Development Technikon Witwatersrand
1996 Train the Trainer IPM, Johannesburg
1986-1987 Mine Overseer’s Certificate of Competency Dept. of Mineral and Energy
1982-1984 National Diploma in Metalliferous Mining Welkom Technikon
COMPUTER SKILLS
MS Office Suite / MS Projects / SAP Modules / Lectora / Flash
Adobe Design Suite & Audition
MIDI & Audio Software
PERSONAL DETAILS
Enjoy a variety of activities from rock climbing, swimming, hiking. Active singing coach
completed own CD in 2008.
Also have a passion extending for the past four decades for reptiles and amphibians but
specifically snakes, of which I have dealt with every species in Southern Africa and now
Zambia (please see the attached addendum).