1. PATRICIA GALLANT
SALES EXECUTIVE
39 Wanda Lane  Dartmouth, Nova Scotia  B2W 3G4
902-818-4524  carongallant@gmail.com
Professional Profile
Award-winning professional with strong relationship building and communication skills recognized
for achieving targets in tough market segments. Demonstrated leadership and mentoring skills with ability
to coach and motivate others to improve sales. Sensitive to client needs and at ease with a wide variety of
people and personalities; adapts readily to changing situations, markets, and economies. Frequently
commended for dedication, self-motivation, and a go-getter attitude.
Endorsements:
“Patricia is a very genuine person. She has an uncanny ability to build relationships which is equally
matched by her strong work ethic, and desire to succeed.” Sales Manager, Xerox
“Pleasant to be around and is the personality to get the job done! She's efficient and her attention to
detail will not leave any question unanswered!” - Office Administrator, Century 21
Sales Experience & Successes
Steele Chevrolet & Steele Volkswagen, Dartmouth, NS 2011 – Present
Sales Executive
Manage client relationships with the goal of selling the maximum number of vehicles possible at optimum
profit. Build relationships with customers and generating new business through marketing available extras,
accessories and value added products. Consult with customers to ensure complete understanding of their
goals and requirements, demonstrate vehicles, negotiate deals while liaising between management and
client, and close the deal, coordinating delivery of the new or pre-owned vehicle.
 Consistently exceed quotas – achieved Tier 3 (top ranked) sales status in each year 2011 through 2014.
Consistently ranked in the top 15 sales representatives in the auto group through exceptional customer
service and intense marketing.
 Generated leads by aggressively researching, hunting, and farming prospects. Make cold calls and
actively use social media to reach out to the larger community.
 Exceeded clients' expectations by putting their needs first. Continually evaluate customer feedback and
cooperate with peers and management to develop permanent solutions to customer issues. Expertly
diffuse upset customers.
 Earned reputation for going above and beyond required service, garnering repeat business and referrals.
Design and print personal referral cards, business cards, and thank you cards for client follow up and to
strengthen relationships and encourage repeat business.
 Mentor new sales professionals, working one-on-one to improve sales techniques and capitalize on up-
selling opportunities.
Delta Barrington & Delta Halifax, Halifax, NS 2010 – 2011
Sales Manager
Sold and negotiated hotel packages and activities to support Delta’s strategic business objectives, while
working through an assigned market segment. Coordinated hotel stays locally and regionally for individual
and group business travelers.
 Frequently achieved or overachieved sales targets by as much as 750%, maximizing every sales
opportunity, recognizing development potential, and promoting the highest standards of customer care.
 Responded to RFPs by researching and writing proposals to win business from groups as small as 3-4
people or large visiting conventions and groups such as Cirque de Soliel.
 Created and executed the “Shopping with Champagne” event which raised $1000s in support of Bryony
House. Secured donations of hotel space, catering, and artwork. Invited high-end retail outlets to “set
up shop” in a banquet room and sell to ticketholders. Developed new list of business leads for the hotel.

2. Patricia Gallant  Page 2 902-818-4524  carongallant@gmail.com
 Constantly prospecting, aggressively reached out to new leads and cross-sold or upsold to existing
clients. Actively involved in and connected to the Halifax community, liaised with all levels of clients and
businesses within the city and across the country.
Metro News, Halifax, NS 2008 – 2009
The Daily News, Dartmouth, NS 2007 – 2008
Aliant Directory Services, Halifax, NS 2006 – 2007
Advertising Consultant / Sales Executive
Consulted with clients to assess needs and strategically plan and organize individual advertising and
marketing plans to meet the needs of their needs, successfully introducing a range of advertising options to
each client.
 Recognized as Sales Representative of the month numerous times for consistently performing beyond
the established operational and budgetary targets. Won several monthly awards and bonuses.
 Demonstrated a successful customer-focused philosophy by communicating daily with Customer Support
Centre to ensure effective resolution of client issues and demonstrating an understanding and
appreciation of customer needs.
 Successfully built long and short-term advertising campaigns for new and existing clients throughout
Atlantic Canada. Frequently upsold to increase customer campaign frequency or value. Demonstrated
problem solving through the resolution of customer issues.
 Mentored incoming consultants to help them grow their client portfolio.
Xerox Corporation 2002 – 2006
Virtual Sales Executive
Managed sales of office equipment and solutions to small and large business across the United States.
Applied customer-focused selling methods to develop customized office solutions for clients, frequently
saving them significant annual costs in printing.
 Reached or exceeded all monthly and annual sales targets; awarded Sales Rep of the Month several
times over four years.
 Hand-picked for a specialized sales team, working with 20 outside sales representatives to train and
develop leads for territory sales. Followed up with team members and coached to assist with closing
deals.
 Designated a “fixer” and appointed to new territories to clean up client portfolios, increase sales, and
decrease competition.
 Product Champion for fax-based solutions, introducing and selling equipment and services to clients.
 Trained and mentored incoming sales representatives in making sales calls, with developmental
coaching for key selling situations.
Career Note: Self-Employed through Gallant Designs from 1990 – 2002, as an interior designer and fashion
design. Managed all design and marketing, earning television and newspaper coverage for a line of Victorian
children’s clothing.
Volunteer Work & Community Involvement
Chair of the Board, Halifax Busker Festival 2010-2011
Co-organizer, Adopt-a-Christmas-Family, Salvation Army 2006-2008
Planned staff fundraisers for the United Way and other charities, at Xerox 2002-2006
Co-organizer of Xerox Dragon Boat Races for Sports Nova Scotia 2002-2006
Organized food drives for victims of Hurricane Juan 2003
Planned school-based fundraisers for Victims of September 11th (Red Cross, NYC) 2001
Professional Training
Professional Selling Skills (PSS), Xerox Sales Training Program 2002-2006
 Widely recognized as one of Canda’s strongest corporate sales training programs. Courses and
workshops included Sales Mentoring, Sales Ethics, Accelerated Sales Training Program, Leadership
Training Program, Strategic Selling, Win Storm Presentations, Siebel Champion (CRM program), and
Selling and Pricing with Confidence.
Yellow Belt Certified, Lean Six Sigma 2005
Canadian Securities Course

3. Patricia Gallant  Page 2 902-818-4524  carongallant@gmail.com
W.H.I.M.S current, valid
First Aid and CPR Level C – St John’s Ambulance current, valid