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KARLSCHULTZ 1
KARL SCHULTZ
251 Heath Street Unit 213 ▪ Jamaica Plain, MA 02130 ▪ (617) 775.6099 ▪ karl.schultz@comcast.net
PROFILE OVERVIEW: Retail Operations ▪ Sales Planning ▪ Customer Service ▪ Communication
Dynamic retail professional with 15+ years’ of progressive experience across sales, client relations and business development.
Track record of defining and executing sales strategies for a world-class industry leader. Natural team player with exceptional
interpersonal skills and demonstrated success in delivering measurable results. Highly skilled at managing and building long-
lasting client relations.
CORE COMPETENCIES: ▪ Sales Strategies ▪ Luxury Brands ▪ Strategic Planning
▪ Client Development ▪ Business Development ▪ Visual Merchandising
▪ Project Management ▪ International Clients ▪ Multi-tasking
▪ Team Leadership ▪ Consultative Sales ▪ Operations
CAREER SUCCESS
Tiffany & Company, Boston, MA 2000 - Present
Senior Sales Professional
Member of the senior sales team for a high-volume luxury jewelry store located in Boston, MA.
 Develop sales strategies focused on growing market share and increasing growth; communicate the store’s competitive
advantage and position Tiffany as the world's premier jeweler and America's house of design
 Perform customer research, monitor industry developments and analyze the latest design trends to deliver revenue growth
and enhance profitability
 Assist with visual merchandising efforts including product layouts, in-store promotional signage and planograms; utilize
innovation and creativity to maximize design projects and optimize for space and aesthetics
 Identify key ways to improve business and financial results by executing operational best practices
 Create custom offerings based on individual taste and style; utilize consultative selling and relationship building skills to
establish client loyalty
 Utilize social media including WeChat and Instagram to engage with clients regarding new product offerings
 Participate in staff meetings to keep informed of changes in store policies, retail operations and service level improvements
 Train and mentor new sales associates to ensure they are providing high level service and adhering to platinum level
standards
 Collaborate with education department to create engagement sales training materials
 Assigned to lead and execute special projects by management as necessary
Selected Achievements:
 Recognized as one of the top five Tiffany & Company Northeast sales professionals for the past five years
 Achieved number one Northeast sales professional ranking in 2014 with $3.8M in sales
 Consistently attained more than $2.5 million in yearly sales since 2008
 Reliably exceeded sales targets for more than a decade
 Established a loyal international and domestic customer base
EDUCATION & TECHNICAL
New England Institute of Applied Arts and Sciences, Newton, MA
Associates Degree
Proficient in Microsoft Office

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Karl Schultz Retail Operations Sales Planning Resume

  • 1. KARLSCHULTZ 1 KARL SCHULTZ 251 Heath Street Unit 213 ▪ Jamaica Plain, MA 02130 ▪ (617) 775.6099 ▪ karl.schultz@comcast.net PROFILE OVERVIEW: Retail Operations ▪ Sales Planning ▪ Customer Service ▪ Communication Dynamic retail professional with 15+ years’ of progressive experience across sales, client relations and business development. Track record of defining and executing sales strategies for a world-class industry leader. Natural team player with exceptional interpersonal skills and demonstrated success in delivering measurable results. Highly skilled at managing and building long- lasting client relations. CORE COMPETENCIES: ▪ Sales Strategies ▪ Luxury Brands ▪ Strategic Planning ▪ Client Development ▪ Business Development ▪ Visual Merchandising ▪ Project Management ▪ International Clients ▪ Multi-tasking ▪ Team Leadership ▪ Consultative Sales ▪ Operations CAREER SUCCESS Tiffany & Company, Boston, MA 2000 - Present Senior Sales Professional Member of the senior sales team for a high-volume luxury jewelry store located in Boston, MA.  Develop sales strategies focused on growing market share and increasing growth; communicate the store’s competitive advantage and position Tiffany as the world's premier jeweler and America's house of design  Perform customer research, monitor industry developments and analyze the latest design trends to deliver revenue growth and enhance profitability  Assist with visual merchandising efforts including product layouts, in-store promotional signage and planograms; utilize innovation and creativity to maximize design projects and optimize for space and aesthetics  Identify key ways to improve business and financial results by executing operational best practices  Create custom offerings based on individual taste and style; utilize consultative selling and relationship building skills to establish client loyalty  Utilize social media including WeChat and Instagram to engage with clients regarding new product offerings  Participate in staff meetings to keep informed of changes in store policies, retail operations and service level improvements  Train and mentor new sales associates to ensure they are providing high level service and adhering to platinum level standards  Collaborate with education department to create engagement sales training materials  Assigned to lead and execute special projects by management as necessary Selected Achievements:  Recognized as one of the top five Tiffany & Company Northeast sales professionals for the past five years  Achieved number one Northeast sales professional ranking in 2014 with $3.8M in sales  Consistently attained more than $2.5 million in yearly sales since 2008  Reliably exceeded sales targets for more than a decade  Established a loyal international and domestic customer base EDUCATION & TECHNICAL New England Institute of Applied Arts and Sciences, Newton, MA Associates Degree Proficient in Microsoft Office