Professional Resume - Dr. Pat O'Sullivan

1. Dr. Pat O’Sullivan B.Sc., M.Sc., Ph.D., C.Eng. M.I.E.I., S.M.I.E.E.E., Eur.Ing.
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Pat’s 2014 & 2015 Focus: Along with two other senior MBA and PhD colleagues at IBM Pat is
working to build a new Innovation Project Office at the IBM Ireland Software Lab. This is a first
of a kind and new initiative for the IBM Software Group teams in Ireland. IBM Ireland is home
to most of the IBM Software Group brands, hence Pat’s applied innovation research interests
are broad and include Cloud, Analytics, Social, Mobile, Security, as well as applied ICT
innovation in environment, cognitive, telco, social sciences, green, energy, performance,
cognitive, Watson, pharma, bio-tech, agri, big data, data insights, and lots more. The new IBM
Ireland Innovation Project Office is being set up with an IBM Ireland-wide remit, in turn
leveraging the skills and immense talent in IBM Ireland’s 4,000+ strong engineers. Thhis new
team will front the IBM IRL Lab teams & compete in Horizon 2020 and other EU Funded
Projects. The team will also engage with IBM Clients to help with Innovative POCs that can help
IBM Clients solve interesting ICT challenges, as well as partner with IBM on win-win successes.
Professional Bio: Pat is an IBM STSM and the Chief Architect of the Innovation Project Office at the IBM Ireland Lab (circa 4,000 staff). He has
24 years of software engineering experience with the latter 17 years at IBM, where he has had numerous Executive & VP facing leadership roles
and responsibilities across many projects and teams. He graduated with a BSc in 1992 (Cork IT), an MSc in 1997 (University College Dublin)
and a PhD in 2001 (University of Limerick). These were in the field of computer science and software engineering. Both of his MSc & PhD
projects were IBM funded and won industry prize. Two published papers from his PhD work also won the Smith Testimonial Prize and the Mullins
Medal respectively at the Institute of Engineers of Ireland.
Pat is a Senior Member of the IEEE, a Chartered Engineer with the Institute of Engineers of Ireland and he also holds the FEANI title of Eur Ing.
He was a founding member of SoftTest Ireland SIG and currently acts as external examiner, guest speaker and IAB member for several Irish
Universities and research bodies. Pat also has 120+ recommendations and 345 endorsements from prominent industry & academic leaders on his
LinkedIn profile (2500+ international peers & colleagues). These include prominent engineering leaders such as Grady Booch as well as key
industry leaders at Ireland’s IDA, SFI, TSSG, Enterprise Ireland, and Universities across Ireland & Europe – all largely attributed to projects at
IBM as well as 20+ successful research and innovation projects that were externally funded by IRL Gov, EI, SFI, EU.
Pat has dozens of co-authored papers and over 400 USPTO filed patents of which 25% have formally been granted to date. These are in the area
of Cloud, Analytics, Mobile, Social, Security as well as RAS, Performance, Collaboration, Big Data, HCI, eHealth, Green, Energy and lots more.
Several of Pat’s patents were from his research interests and have won internal awards at IBM, including top-10 IBM company wide innovation
awards. One of these recent applied innovation projects was in conjunction with University College Dublin and led to a Spin-Out company
(LogEntries) which has 1000+ customers today and offices in Dublin, Boston and Prague, and which achieved the largest VC funding of any
UCD campus company to date. A second of Pat’s applied innovation projects let to 26 patent filings and is now on a path to his second spinout
success. At IBM, Pat is also one of the largest SFI funded innovation teams in Ireland, owed to consecutive innovation outputs year on year over
10 years.
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Profile : Results oriented Executive facing senior leader with a track record of delivery to time/budget. Dynamic and
adaptable personality that inspires individuals to work with me or for me. Persistent and driven – aquired MSc and
PhD whilst working full-time. Filed 400 patents and collaborated on circa 200 papers as an extra curricular activity
to the day job. Demonstrated ability to adapt to projects, circumstances, customers. Excellent problem
solving and IT skills. Works well under pressure and self motivated/directed. Strong presentation skills. Well
known across IBM and internationally respected in acadmia and industry
Skills Summary : - 20 years senior leadership experience across multiple projects, assignments, roles and geos
- 20 years development experience in C, C++, Java, Visual Basic, RPG
- 10 years Systems and Performance Engineering experience on J2EE Platforms
- 10 years experience on Windown, Linux, AIX, DB2, MSSQL, Oracle
- 20 years research and development experience with peer-reviewed academic outputs
- 20 years R&D experience in Collaboration, Social, Content Management, Voice, Video at Fortune 500 Scale
Qualifications : - Ph.D. Computer Science, University of Limerick (1997 - 2001)
- M.Sc. Computer Science, University College Dublin (1996 – 1997)
- B.Sc. Computer Science, Cork Institute of Technology (1987 - 1991)
- European Engineer - FEANI Register of Higher Technical Profession (2003)
- IEEE Senior Engineer - Institute of Electrical & Electronic Engineers (2002)
- Chartered Engineer - Institute of Engineers of Ireland (2002)
Email Address: patosullivan@ie.ibm.com or dr.patosullivan@gmail.com
Current Occupation: IBM STSM – Chief Architect, Development and Innovation Team (2014-Date)
IBM Ireland Software Lab, Building 6, Technology Campus, Damastown, Dublin 15

2. Previous Roles : - Chief Architect, Systems and Performance Engineering Team, IBM Lotus Brand (2008-2014)
- Chief Architect, Intellectual Property, IBM Lotus Brand, (2010-2013)
- Principal Engineer, IBM Dublin Software Lab (1996-2008)
- Software Engineer, Lotus Development, Ireland (1994-1996)
- Company Owner (part time staff of 2), Ardeevin Web Site Designs, Dublin IRL (1992-2002)
- Research and Development Engineer, Quark Inc, Colorado, USA (1993-1994)
- Research and Development Engineer, QSS LTD, Cork, IRL (1992-1993)
- Research Scientist, Institute of Technology, Cork, (1991-1992)
- Part Time Research and Development Engineer, Penn Chemicals, Cork, IRL (1990-1991)
- IBM Systems 36 RPG programmer, Natwest Bank, 4-month contract (1990-1991)
- Part Time Computer Programming Instructor, De La Salle College, Macroom, Cork, IRL (1989-1993)
- Part Time Computer Programming Instructor, Convent of Mercy College, Macroom, Cork, IRL (1990-1993)
Funded Research : SFI, EI, FAME, LERO funding from 2008-2014 :
- Utilization/Efficiency in Large Grids – Enterprise Ireland & SFI LERO Funded (2011-date)
- Log Correlation/Analytics at Cloud Scale - Enterprise Ireland, SFI FAME & LERO Funded (2010-date)
- IPTV QOE Monitoring and Software Defined Networks – SFI FAME Funded (2012-2014)
- Social TB data set seeding, simulating and extrapolation at cloud scale – SFI LERO Funded (2012-date)
- J2EE Thread Dump Analytics – SFI LERO Funded (2012-date)
- J2EE Performance/Transaction Decomposition – SFI LERO Funded (2012-date)
- J2EE JVM System and Native Heap Analytics – Enterprise Ireland Funded (2009-2012)
- J2EE JVM GC Analytics – Enterprise Ireland Funded (2009-2012)
- Voice QOS/QOE – SFI FAME Funded (2011-2014)
- Video QOS/QOE – SFI FAME Funded (2011-2014)
- RPT at Cloud Scale – Funded by NUIM and IBM (2009-2011)
- Agile Study – Funded by NJIT and Rutgers University (2008-2009)
Publications, Patents : - Numerous published papers (Appendix 1, 2)
- Numerous filed & issued patents (Appendix 3 & 4)
Industry/academic Talks : - Numerous in Ireland, UK, Germany, Israel, Spain, France, Several USA states, China, Japan
Citations : - 120 Citations & 345 endorsements from prominent IBM, Industry & Academic leaders on LinkedIn Profile
IAB Roles : - External Examiner with Institute of Technology Tallaght (2009-date)
- Member of Institute of Engineers of Ireland ICT Board (2010-2012)
- Various IAB Industry advisory roles to Dublin City University, Queens University Belfast, Institute of
Technology Tallaght, University College Dublin, Limerick University (2002-date)
- Founding and board Member of SoftTest Ireland SIG (2007-2009)
- External Examiner with University of Limerick (2002-2005)
Mentorships : - Several MSc and PhD students, as well as hundreds of World Wide IBM, Industry & University engineers
Honours/Awards : - Highest IBM Intellectual Property Contributor in Europe with 400+ successful USPTO patent filings to date
- IBM Technical Contribution Awards – 2001, 2003, 2004, 2006, 2007, 2008, 2010, 2012
- IBM Master Inventor (2008, 2009, 2010, 2011, 2012, 2013, 2014)
- Numerous IBM Intellectual Property awards for high value patents
- Paper "21st Century Software Development, - An On Demand Software Engineering Process Perspective" won
the Smith Testimonial prize at the IEI (2006)
- Paper “Agile System Verification" won the Mullins Medal at the IEI (2005)
- Bord Failte “Best Website Design” award
- PhD research on “Multilingual User Interfaces” won an industry prize at the University of Limerick
in 2001, Presented by Minister for Trade and Enterprise Noel Dempsey
- MSc research on “A Software Test Reduction System” won an industry prize at University College
Dublin in 1997, presented by An Tánaiste Mary Harney
References : - Available on Request
- 120 references & 345 endorsements on LinkedIn profile (LinkedIn: dr.patosullivan@gmail.com)

3. Appendix 1 (Published Papers)
• Wang, M., Holub, V., Murphy, J. and O'Sullivan, P. (2013) Stream-Based Event Predication Using Bayesian and Bloom Filters, International
Conference on Performance Engineering (ICPE), 217-228 (12 pages)
• Haytham Assem, David Malone, Jonathan Dunne, Pat O'Sullivan , “Monitoring VoIP Call Quality Using Improved Simplified E-model”, IEEE
International Conference on Computing, Networking and Communications (ICNC 2013), San Diego, USA, pp. 927-931. IEEE, January 2013.
• Haytham Assem, David Malone, Jonathan Dunne, Pat O'Sullivan , “Online Estimation of VoIP Quality-of-Experience via Network Emulation”,
Irish Signals and Systems Conference (ISSC 2013), Letterkenny, Ireland, June 2013.
• Haytham Assem, David Malone, Jonathan Dunne, Pat O'Sullivan , "A Generic Algorithm for Mid-Call Audio Codec Switching", IFIP/IEEE
International Workshop in Quality of Experience Centric Management (QCMAN 2013), Ghent, Belgium, pp. 1276-1281. IEEE, May 2013.
• Haytham Assem, David Malone, Jonathan Dunne, Pat O'Sullivan , "A New Adaptive Redundancy Control Algorithm For VoIP Applications",
IEEE Global Communications Conference (GLOBECOM 2013), Atlanta, USA. IEEE, December 2013.
• Haytham Assem, David Malone, Jonathan Dunne, Pat O'Sullivan , "Improved E-model for Monitoring Quality of Multi-Party VoIP
communications", IEEE Global Communications Conference (GLOBECOM 2013), Atlanta, USA. IEEE, December 2013.
• Haytham Assem, David Malone, Jonathan Dunne, Pat O'Sullivan , "A New Hybrid Technique of Codec and Path Switching for Improving
Quality of Experience", Submitted, IEEE Global Communications Conference (GLOBECOM 2014), Austin, TX, USA.
• Li, X., Thorburn, J., Holub, V., O'Sullivan, P., Murphy, L. and Murphy, J. (2012) Applying a Market Mechanism to Optimizing the Utilization
of Computing Resources, Proc. 11th International Conference on Information Technology and Telecommunication (IT&T 2012), Cork, Ireland,
March 2012, pp. 94-103. (10 pages)
• Andrés Omar Portillo Domínguez, John Murphy, Patrick O'Sullivan (2012) Leverage of Extended Information to Enhance the Performance of
JEE Systems, Proc. 11th International Conference on Information Technology and Telecommunication (IT&T 2012), Cork, Ireland, March
2012, pp. 137-138.
• Mazumdar, S., O'Sullivan, P. and Murphy, J. (2012) Autonomous Distributed Grid Workflow Management, Proc. 11th International Conference
on Information Technology and Telecommunication (IT&T 2012), Cork, Ireland, March 2012, pp. 139-140. (2 pages)
• Buda, T. S., O'Sullivan, P., Nowak, D., Murphy, L. and Murphy, J. (2012) Towards Realistic Data Population of a Testing Environment, Proc.
11th International Conference on Information Technology and Telecommunication (IT&T 2012), Cork, Ireland, March 2012, pp. 141-142. (2
pages)
• Han, Y., Malone, D., O'Sullivan, P.and Murphy, J. (2012) End-to-end Performance Testing of Audio in Enterprise Networks, Proc. 11th
International Conference on Information Technology and Telecommunication (IT&T 2012), Cork, Ireland, March 2012, pp. 143-144. (2 pages)
• Wang, M., Holub, V., Murphy, J. and O'Sullivan, P. (2012) Event Indexing and Searching for High Volumes of Event Streams in the Cloud,
IEEE 36th Computer Software and Applications Conference (COMPSAC 2012) 405-415 (11 pages)
• Wang, M., Holub, V., Parsons, T., Murphy, J. and O'Sullivan, P. (2012) Symptom Matching for Event Streams, IET Software SEN-2011-0091 6
(4) 296–306 (11 pages)
• Iglesias, J. O., Thorburn, J., Parsons, T., Murphy, J. and O'Sullivan, P. (2011) Scoring System Utilisation Through Business Profiles,
CloudCom, IEEE International Conference and Workshops on Cloud Computing Technology and Science, 482 - 488 (7 pages)
• Wang, M., Holub, V., Parsons, T., Murphy, J. and O'Sullivan, P. (2011) Scalable Event Correlation Engine for Cloud Computing Environment
25th European Conference on Object-Oriented Programming (ECOOP 2011),
• Chis, A. E., Mitchell, N., Schonberg, E., Sevitsky, G., O'Sullivan, P. Parsons, T. and Murphy, J. (2011) Patterns of Memory Inefficiency,
ECOOP, 25th European Conference on Object-Oriented Programming (2011), 383-407 (25 pages)
• Wang, M., Holub, V., Parsons, T., Murphy, J. and O'Sullivan, P. (2010) Scalable Run-Time Correlation Engine for Monitoring in a Cloud
Computing Environment, 17th Engineering of Computer-Based Systems (ECBS) 29-38 (9 pages)
• Holub, V., Parsons, T., O'Sullivan, P. and Murphy, J. (2009) Run-time Correlation Engine for System Monitoring and Testing, IEEE
International Conference on Autonomic Computing (ICAC-09) INDST-09, 9-18 (9 pages)
• Holub, V., Parsons, T., O'Sullivan, P. and Murphy, J. (2009) Run-time Correlation Engine for System Monitoring and Testing, IEEE
International, Conference on Autonomic Computing (ICAC-09), 43-44 (2 pages)
• Viliam Holub, Trevor Parsons, John Murphy and Patrick O'Sullivan. "Real-time Correlation Engine for System Monitoring and Testing," In
Proceedings of the 6th International Conference on Autonomic Computing and Communications Barcelona, Spain June 15-19, 2009 (Industry
Track Paper)
• Viliam Holub, Trevor Parsons, John Murphy and Patrick O'Sullivan. "Run-time correlation engine for system monitoring and testing" In
Proceedings of the 6th International Conference on Autonomic Computing and Communications Barcelona, Spain June 15-19, 2009 (Abstract
and Poster Session)
• Parsons, T., Murphy, J. and O'Sullivan, P. (2008) Expert Tools for System and Performance Testers, WOSP, 7th ACM International Workshop
on Software and Performance, 2008, (2 pages)
• Parsons, T., Murphy, J. and O'Sullivan, P. (2008) Expert Tools for System Testers, IBM Hardware, Firmware and Software System Level Test
Engineering Conference, (2 pages)
• Parsons, T., Murphy, J. and O'Sullivan, P. (2008) Automatic Detection of Performance Design and Deployment Antipatterns in Component
Based Enterprise Systems, IBM Hardware, Firmware and Software System Level Test Engineering Conference, (2 pages)
• Milewski, A. E., Tremaine, M., Egan, R., Zhang, S., Köbler, F. and O’Sullivan, P. Guidelines for Effective Bridging in Global Software
Engineering. Proceedings of the International Conference on Global Software Engineering, Bangalore, India, Aug. 17-20, 2008, (accepted for
publication)
• Milewski, A., Tremaine, M., Egan, R., Zhang, S., Köbler, F. and O’Sullivan, P. Information Bridging in a Global Organization, presentation at
the First Annual AoT Hardware, Firmware and Software System Level Test Engineering Conference, May 13-15, 2008
• Zhang, S., Tremaine, M., Egan, R., Milewski, A, Plotnick, L., O’Sullivan, P.and Fjermestad, J. Occurrence and Effects of Leader Delegation in
Virtual Teams. Proceedings of the 41st Hawaii International Conference on Systems Sciences, HICSS’41, Hawaii, Big Island, January 7-10,
2008, IEEE Digital Library, (http://www.ieeexplore.ieee.org/xplore/), 10 pages.
• Zhang, S., Tremaine, M., Egan, R., Milewski, A., O’Sullivan, P., and Fjermestad, J. Occurrence and Effects of Leader Delegation in Virtual
Teams. International Journal of Electronic Communication, 2008, 29 pages, (accepted for publication).

4. • Milewski, A., Tremaine, M., Egan, R., Zhang, S., Köbler, F., and O’Sullivan, P. Guidelines for Effective Bridging in Global Software
Engineering, Proceedings of the International Conference on Global Software Engineering, ICGSE 2008, August 17-20, 2008, Bangalore, India
(accepted for publication).
• Tremaine, M., Milewski, A., O'Sullivan P The Impact of Time Zones, Leadership and Culture on Satisfaction and Motivation in Distributed
Virtual Teams, Research talk given at IBM Research, Cambridge, MA, USA, March 25, 2008
• Milewski, A., O'Sullivan P., Global Collaboration in System Verification Testing , accepted for presentation at the First Annual AoT Hardware,
Firmware and Software System Level Test Engineering Conference, May 13-15 2008
• Parsons T., O'Sullivan P., Murphy, J., Automatic Detection of Performance Design and Deployment Antipatterns in Component Based
Enterprise Systems, accepted for presentation at the First Annual AoT Hardware, Firmware and Software System Level Test Engineering
Conference, IBM, May 13-15 2008
• O'Sullivan P., Parsons T., Murphy, J., Expert Tools for System Testers, accepted for presentation at the First Annual AoT Hardware, Firmware
and Software System Level Test Engineering Conference, May 13-15 2008
• Suling Zhang, Marilyn Tremaine, Rich Egan, Allen Milewski, Patrick O’Sullivan and Jerry Fjermestad, Occurrence and Effects of Leader
Delegation in Virtual Software Teams. Paper accepted for the Special Issue on "Intra-Organizational Electronic Collaboration". International
Journal of e-Collaboration, June 2008
• Parsons, T., Murphy, J. and O'Sullivan, P. (2007) Applying Frequent Sequence Mining to Identify Design Flaws in Enterprise Software
Systems, Machine Learning and Data Mining in Pattern Recognition, 5th International Conference, MLDM 2007, Poster Proceedings, (15
pages)
• Parsons, T., Murphy, J. and O'Sullivan, P. (2007) Automatic Performance Antipattern Detection through Design Extraction for JEE Systems,
IBM Academy of Technology 5th Proactive Problem Prediction, Avoidance and Diagnosis Conference, P3AD, 2007, (2 pages)
• Kobler, F., Leimeister, J. M., Tremaine, M., O'Sullivan, P. and Krcmar, H. "Determining Success and Failure Factors in Virtual Teams." Poster
presentation at the Tenth European Conference on Computer Supported Cooperative Work - ECSCW 2007, Limerick, Ireland, September 24-28,
2007.
• Zhang, S., Tremaine, M., Egan, R, Milewski, A, Fjermestad, J. and O'Sullivan, P. "Leader Delegation, Task Significance and Trust in Global
Software Development Teams." Proceedings of the 2008 American Conference on Inforamtion Systems, AMCIS 2005, CDROM and AIS
Digital Library (http://www.aisnet.org/ ), August 9-12, 2007, 10 pages.
• Parsons, T., Murphy, J., Pizzoli, S., O'Sullivan, P. and Mos, A. (2006) Reverse Engineering Distributed Enterprise Applications to Identify
Common Design Flaws, Software Engineering for Tomorrow (SWEFT-2006) Conference, T. J. Watson Research Centre, (3 pages)
• Parsons T., Murphy, J., O'Sullivan P., Pizzoli S., Mos, A., Reverse Engineering Distributed Enterprise Applications to Identify Common Design
Flaws. Presented at theSoftware Engineering Tools For Tomorrow (SWEFT) 2006 Conference, T.J. Watson, New York, Oct 17 - 19, 2006.
• Chen, L., O'Sullivan, P., Bergman, L., Castelli, V., Labadie, E., Sohn, P. & Parsons,T. "Problem Determination in Large Enterprise Systems" ,
paper presented at the Software Engineering Tools For Tomorrow (SWEFT) 2006 conference T.J. Watson, New York, Oct 17 - 19, 2006 (IBM
Internal Conference)
• Achanta, R., O'Sullivan, P., Beak, R., Dell'Era, I. Srikanth, H., & Parsons, T. "Precise QOS Assessment Approach for J2EE based Enterprise
Components over Disparate Network Connection Types", poster presented at the Software Engineering Tools For Tomorrow (SWEFT) 2006
conference T.J. Watson, New York, Oct 17 - 19, 2006 (IBM Internal Conference)
• Zhang, S., Tremaine, M., Fjermestad, J., Milewski, A. and O'Sullivan, P. "Delegation in Virtual Teams: the Moderating Effects of Team
Maturity and Team Distance." Proceedings of the International Conference on Global Software Engineering, Florianopolis, Brazil, Oct. 16-19,
2006
• Egan, R., Tremaine, M., Fjermestad, J., Milewski, A. and O'Sullivan, P. "Cultural Differences in Temporal Perceptions and its Application to
Running Efficient Global Software Teams." Proceedings of the International Conference on Global Software Engineering, Florianopolis, Brazil,
Oct. 16-19, 2006.
• O'Sullivan P., Chakra A., Ogle D., Maier S,, "Motivating Agile System Verification Test Approaches", peer reviewed paper accepted for
presentation at the Institute of Engineer's of Ireland's annual conference, Dublin, Ireland, April 2006. Paper won Industry Prize (Mullin's Medal)
• O'Sullivan, P., Kristiansen, M.., "Agile Approaches to Performance Engineering in Component Based Enterprise Software Systems", paper
presented at the ISERC Workshop on Software Composition, 15 April, 2005
• O'Sullivan, P.,"Software Testing For Global Markets - A Cultural and Regional Perspective", paper presented at the HCII 2005 Usability and
Internationalization Conference, Usability and Internationalization Conference, affiliated with 11th International Conference on Human-
Computer Interaction (HCII 2005) July 22-27, 2005 Las Vegas, USA
• O'Sullivan, P.,"On Demand Software Engineering - A Hybrid Software Process and Architectural Perspective", paper presented at the Euro
STAR 2004 International Conference on Software, Projects, Process and People (SP3), Cologne Congress Centre, Germany on December 2,
2004

5. Appendix 2 (Short Papers Published on IP.COM)
• 2011, Automatic Role-Based Service Dashboard Generation, IP.COM
• 2011, Herald Of Message, IP.COM
• 2011, Method For Determining The Extent An E-Mail Was Read, IP.COM
• 2011, Partitioning Of Sessions In Unified Telephony Applications, IP.COM
• 2011, Service Indication For Collaborative Application Users, IP.COM
• 2011, System And Method For Equitable Behaviour In Real Time Collaboration, IP.COM
• 2011, Correlation And Suggestion Of Recipient-List Based On Subject And Content Keywords, IP.COM
• 2011, System And Method For Orchestrating Unified Telephony Contributions Via A Calendaring And Scheduling Engine, IP.COM
• 2011, Enhanced Social Tagging Online System, IP.COM
• 2011, Method And Process For Instant Messaging Content Subscription Participation, IP.COM
• 2011, System And Method To Optimize A Buddy List, IP.COM
• 2011, System For Managing Granular Forwarding And Copying Of Electronic Messages, IP.COM
• 2011, Method To Utilize Instant Messaging As Follow Up To Urgent Email, IP.COM
• 2011, Method To Motivate A Instant Message Notification Based On Proximity, IP.COM
• 2011, System And Method To Motivate QOS In Unified Telephony Applications, IP.COM
• 2011, Method And Process For Single User Identification, IP.COM
• 2011, Exploitation Of Astronomically Generated Persona Meta-Data To Facilitate Organisation Search In Instant Messaging, IP.COM
• 2011, System And Method For Contextually Aware Instant Messaging Status Updates, IP.COM
• 2011, Apparatus To Create Meeting Minutes Of Conference In The Background, IP.COM
• 2011, Method To Inform And Correct Silence Regarding Conversation That Is Not Answered On Time, IP.COM
• 2011, System And Method For Transferring Control In An E-Meeting, IP.COM
• 2011, System And Method For Effective Organizational E-meetings, IP.COM
• 2011, PMI Based System And Method To Provide Total QOS In Enterprise Wide Unified Telephony Environments, IP.COM
• 2011, System And Method To Productively Manage QOS In Network Outage Conditions, IP.COM
• 2011, Suspend And Resume Conversation By Reinstating The Previous Conversation Context, IP.COM
• 2011, Method And Process For Meeting Attendance Enablement Optimization With Social Bias, IP.COM
• 2011, C&S Activity & Persona Based Interruption Management System, IP.COM
• 2011, System To Intelligently Use Live Text To Intersect Data Points For Sales Teams, IP.COM
• 2011, System And Method For Mitigating Audio Quality Issues In A VOIP Call, IP.COM
• 2011, System And Method For Buddy List Name Resolution Through Peer-Biased Proximity, IP.COM
• 2010, System And Method To Notify User Of Website/Application Availability., IP.COM
• 2010, System And Method To Search & Locate A Person Through An IM User Proxy Via RFID, IP.COM
• 2010, System And Method For Sequencing Instant Message Conversations And Chats, IP.COM
• 2010, System And Method For Policy Driven Handling, IP.COM
• 2010, Dynamic Meeting Agenda, IP.COM
• 2010, System And Method To Differentially Handle Saving Sent Messages, IP.COM
• 2010, Solving Temporal Challenges In Displaced Information Derived From Disparate Collaboration Tools & Applications, IP.COM
• 2010, System And Method For Unified Email, IP.COM
• 2010, System And Method For Exploiting Organizational Information In An Image, IP.COM
• 2010, Method Of Recommending News Articles Based On Users' Social Network Connections, IP.COM
• 2010, Method & System For Advanced Type ahead To Establish A Recipient List, IP.COM
• 2010, System And Methods To Automatically Launch Meeting Tools, IP.COM
• 2010, Temporal Interrogation Of Aggregated Calendar Information, Based On Social, Directory And Collaborative Navigation, IP.COM
• 2010, Method To Leverage Aggregated Tags For Searching, IP.COM
• 2010, Tag Recommendation System, IP.COM
• 2010, Extracting Meta-Data For Collaborative Interactions Across Disparate Data Repositories, IP.COM
• 2010, System And Methods To Support Circles Of Friends In Social Networks, IP.COM
• 2010, System And Method For Differentiated Formatting For Users In Group IM Chats, IP.COM
• 2010, Automatic Recipient List Tag Association Based On Reoccurrence Of Recipients, IP.COM
• 2010, Recursive Addition Of Contacts Based Off LDAP Directory, IP.COM
• 2010, A System And Method For Social Network Effectiveness, IP.COM
• 2010, Herald Of Message, IP.COM
• 2010, Method And System Of Determining Information Context, IP.COM
• 2010, Dynamic Realms For Situational Contextual Type ahead, IP.COM
• 2010, Machine Assisted Folksonomy Cross Language Dictionary, IP.COM

6. • 2010, Method To Build Groups Based On User Content Consumption, IP.COM
• 2010, System & Method To Proactively Manage Meetings As Per "Situational Context" Of Attendees, IP.COM
• 2010, Method And Process For Calendar Scheduling With Trusted Relationships, IP.COM
• 2009, System And Method For Point-In-Time Contents Of A URL With Its Associated Reference In A Message, IP.COM
• 2009, System And Method For Differentially Advertising A Message, IP.COM
• 2009, Method And Process For Providing In-Meeting Artefacts, IP.COM
• 2009, System And Method For Differential Handling Of A Meeting Invite, IP.COM
• 2009, System And Method For Merged Meetings, IP.COM
• 2009, System And Method For Social Network Addressing, IP.COM
• 2009, System And Method For Motivated Orphan-Attachment Action, IP.COM
• 2009, Rapid Access To Mail, IP.COM
• 2009, A System And Method To Centrally Provide A Visual Social Network And Hierarchical And “Importance” Analysis Of
Individuals/Entities, IP.COM
• 2009, System And Method For Allowing Messages To Be Sent And Received Using Different Languages And Character Sets, IP.COM
• 2009, Reformulation Of Address, IP.COM
• 2009, Content Management In Calendaring Collaborative Paradigm, IP.COM
• 2009, Method For Enabling Instant Message As A Complement To Existing Voice Communication, IP.COM
• 2009, Salutation And Trailer For Instant Messaging, IP.COM
• 2009, Accessibility - System And Method To Allow A Participant To Establish Placement In A Web Conference, IP.COM
• 2009, Method & System For Selective Mail Access Management, IP.COM
• 2009, System & Method For Checking Of Messages Using The Recipient’s Characteristics And Configuration, IP.COM
• 2009, Collaborative Email Based On Trust Relationships, IP.COM
• 2009, System And Method For Orchestrated Email, IP.COM
• 2009, A System And Method For Differential Interpretation When Viewing Busy time In Calendaring Systems Using Seniority, Social Network
Organisational Bias And Pre-Defined Rules, IP.COM
• 2009, Method & System For Auto-Selecting The Relevant "Out Of Office Reply", IP.COM
• 2009, Context Based Filtering Of Data Exposed In A Virtual Reality Space, IP.COM
• 2009, System And Method For Automatic Inclusion In An Im Chat, IP.COM
• 2009, Insuring Single Authorship Representation In Collaborative Content, IP.COM
• 2009, Reminders In E-Mail, IP.COM
• 2009, System And Method For Populating An Address Field Based On Initial Message Content, IP.COM
• 2009, Method And Process For Insuring Meeting Attendance Accountability Through Social Networking, IP.COM
• 2009, System And Method For Group Verification, IP.COM
• 2009, System And Method For Thread Specific Email Filtering, IP.COM
• 2009, System & Method Of Intelligent Decision Making In Calendaring Tools, IP.COM
• 2009, System And Method To Set An “Over-And-Out” On A Message, IP.COM
• 2009, Social Network Based Type-Ahead Dialling For Phone Systems, IP.COM
• 2009, System And Method For Registering An Expression Of Interest Regarding "Do-Not-Disturbs", IP.COM
• 2009, Method & System To Create Organisational Events From A Pm Tool, IP.COM
• 2009, Method To Dynamically Update Content Based On Social Network In Portable Devices, IP.COM
• 2009, System And Method For Collaborative Indication Of Interest, IP.COM
• 2009, System And Method For Thread And Message Quota, IP.COM
• 2009, System And Method For Group Update For Meeting Invites, IP.COM
• 2009, System And Method To Control The Petitioning Of An Attachment/Recent Communication, IP.COM
• 2009, System & Method To Influence C&S User’s Behaviour Through Expressed Wishes, IP.COM
• 2009, System And Method For Enhanced Team Workload Management, IP.COM
• 2009, System & Method For Providing Enhanced Meeting Status Awareness, IP.COM
• 2009, Method And System For Communicating A Location Within A Larger File, IP.COM
• 2008, System And Method For Propagating Calendar Events, IP.COM
• 2008, System And Method For Arbitrating Free Time, IP.COM
• 2008, System And Method For Collaborative Arbitration Of A Meeting Agenda, IP.COM
• 2008, System And Methods For Real-time Instant Messaging Buddy List Organization, IP.COM
• 2008, Optimizing Business Process Execution Of Composite Applications, IP.COM
• 2008, Method And Process For Archiving & Removing Entries From Buddy List, IP.COM
• 2008, A System And Method For Delayed Addressing And Routing Of Calendar Invites, IP.COM
• 2008, System And Method For Delegation In Instant Messaging Systems, IP.COM
• 2008, System And Method For User State Of Silent Time In An Instant Messaging Application, IP.COM
• 2008, A Method For Reducing Delays In Air Travel By Using Booking Information To Route Passengers Independently Of Their Baggage.,
IP.COM
• 2008, Embedded Iframes: Using Client-Side Javascript And Xmlhttprequest To Maintain A Container-Managed Session, IP.COM
• 2008, Method To Partition Addressable Fields And Content For Application Management, IP.COM
• 2008, Presentations To Mpeg4 (Mobile Presentations), IP.COM
• 2008, Collaborative Calendaring, IP.COM
• 2008, Using Text Analytics To Prevent Railroading In A Collaborative Environment, IP.COM
• 2008, System And Methods To Provide Expert Backup, IP.COM
• 2008, Method To Block Superfluous Instant Messages, IP.COM

7. • 2008, Method For High Secure Authentication Systems Using GSS-Api, IP.COM
• 2008, Datatype Transformations On Property Broker Wires In Composite Applications, IP.COM
• 2008, Intelligent Meeting Management In A Collaborative Environment, IP.COM
• 2008, System And Method To Poll Calendar Invites, IP.COM
• 2008, System And Method For Optimizing Disk Space And Network Bandwidth Utilization In Electronic Mail Distribution, IP.COM
• 2008, System And Method For Sending Electronic Messages Using Alternate Identities That Incorporates Trust Relationships, IP.COM
• 2008, System And Method For Sending Electronic Messages Using Alternate Identities That Incorporates Trust Relationships, IP.COM
• 2008, Systems And Methods To Notify New Priority Mail (Gary), IP.COM
• 2008, System And Method For Queued Communication Routed In Context And Environmental Variables, IP.COM
• 2008, Dynamic Configuration Of Kerberos On Varied Storage For Enhanced Performance, IP.COM
• 2008, System And Method To Orchestrate Behaviour In E-Meetings, IP.COM
• 2008, Method And Process For Recipient Driven Dynamic Content Extraction, IP.COM
• 2008, Method For Dependency Checking And Tracking For A Source Code Object Within Configuration Management Tool, IP.COM
• 2008, Ability To Invite An Offline IM Buddy To A Group Chat, IP.COM
Appendix 3 (USPTO Filed Patents – Patent Pending)
• Message Subscription Based On Message Aggregate Characteristics*, RSW920120057US2, 2014
• Managing Quality Of Service For Communication Sessions*, CAM920130032US2, 2014
• System For Self Organization Of An Internet Protocol Television Grid*, GB920130138US1, 2014
• Determining Quality Of Experience For Communication Sessions*, CAM920130035US2, 2014
• Managing Quality Of Experience For Media Transmissions*, CAM920130036US2, 2014
• Codec Selection And Usage For Improved VOIP Call Quality*, CAM920130051US2, 2014
• Requesting Instant Messaging History By Validated Parties*, CAM920130070US1, 2014
• Improving Quality Of Experience For Communication Sessions*, CAM920130080US1, 2014
• Optimizing The Quality Of Audio Within A Teleconferencing Session Via An Adaptive Codec Switching*, CAM920130082US1, 2014
• An Impairment-Adaptive Electronic Data Interaction System*, CAM920130086US1, 2014
• Video Conferencing Architecture For Optimizing Quality Of Experience*, CAM920140004US1, 2014
• System And Method To Share Best Configuration Settings/Best Practices Among Social Cohorts*, CAM920140006US1, 2014
• System And Method To Allow Bandwidth Usage For Advertising Delivery*, CAM920140007US1, 2014
• Awareness Of The Network Cell Capabilities.*, CAM920140008US1, 2014
• Autonomic Optimization Of Presence Server Performance*, RSW920060103US2, 2014
• System Management And Instruction Counting*, SVL920120021US2, 2014
• Impact Assessment For Shared Media Submission*, RSW920130145US1, 2014
• Social CRM Opportunity Templating, RSW920140025US1, 2014
• System And Method For Bringing Attention To An Activity*, RSW920140040US1, 2014
• System And Method For Re-Using Network Metadata*, RSW920140052US1, 2014
• Priming A CRM System Using Social Network Metadata*, RSW920140053US1, 2014
• Cohort Manipulation And Optimization, AUS920120040US1, 2013
• Cohort Cost Analysis And Workload Migration, AUS920120041US1, 2013
• Facilitating Access To References In Communications, AUS920120396US1, 2013
• Optimizing Electronic Communication Channels, CAM920110058CN1, 2013
• E-Meeting Summaries, CAM920110057CN1, 2013
• Managing Organizational Computing Resources In Accordance With Computing Environment Entitlement Contracts, AUS920110249US2,
2013
• Reducing The Spread Of Viruses And Errors In Social Networks And Affinity Groups, AUS920120357US1, 2013
• Adjusting Individuals In A Group Corresponding To Relevancy, RSW920120151US1, 2013
• Link Analysis Tool For Security Information Handling System, AUS920120120US2, 2013
• Network Selection Tool For Information Handling System, AUS920120241US2, 2013
• Autonomic Collaborative Workspace Creation, RSW920130024US1, 2013
• Delivering A Filtered Search Result, RSW920130059US1, 2013
• Incorporating Related Searches By Other Users In A Social Network In A Search Request, SVL920120080US2, 2013
• Method And Process For Collaboratively Built Content Filtering, RSW920120149US1, 2013
• System And Method For Monitoring Video Performance, CAM920130008US1, 2013
• System Management And Instruction Counting, SVL920120021US1, 2013
• Prioritizing Items Based On User Activity, RSW920120171US1, 2013
• E-Meeting Summaries, CAM920110057US2, 2013
• Enabling And Supporting A Presence Server Cache, CAM920120005US2, 2013
• Enabling And Supporting A Presence Server Cache, CAM920120005PCT1, 2013
• Management Of Language Usage To Facilitate Effective Communication, SVL920110109PCT1, 2013
• Inferring Quality In UT Calls Based On Real-Time Bi-Directional Exploitation Of A Full Reference Algorithm, CAM920120008PCT1, 2013
• Providing A Requisite Level Of Service For An Electronic Meeting, CAM920120014US2, 2013
• Inferring Quality In UT Calls Based On Real-Time Bi-Directional Exploitation Of A Full Reference Algorithm, CAM920120008US2, 2013

8. • Managing Social Network Distance In Social Networks Using Photographs, RSW920130034US1, 2013
• Ratings From Communication Sessions, CAM920130017US1, 2013
• Orchestration Of Electronic Meetings, CAM920130011US1, 2013
• Temporal Promotion Of Content To A Project Activity, RSW920130057US1, 2013
• Communication Traffic Management, CAM920130010US1, 2013
• Generating Instant Messaging Contacts For Customer Relationship Management Systems, CAM920130020US1, 2013
• Extrapolating User Actions, RSW920130051US1, 2013
• Extrapolating User Actions, RSW920130051US2, 2013
• Orchestration Of Electronic Meetings, CAM920130011US2, 2013
• Communication Traffic Management, CAM920130010US2, 2013
• Generating Instant Messaging Contacts For Customer Relationship Management Systems, CAM920130020US2, 2013
• Managing Multi-Application Contexts, RSW920130038US1, 2013
• Wirelessly Syncing Content Of An Application Without Requiring Device To Be Plugged Into Power Source, RSW920130081US1, 2013
• Wirelessly Syncing Content Of An Application Without Requiring Device To Be Plugged Into Power Source, RSW920130081US2, 2013
• Network Selection Tool For Information Handling System, AUS920120241PCT1, 2013
• Managing Quality Of Service For Communication Services, CAM920130028US1, 2013
• Expert Availability Identification, CAM920120081US2, 2013
• Customer Relationship Management System And Method, CAM920130027US1, 2013
• Delivering Electronic Meeting Content, CAM920120084US2, 2013
• Systems And Methods For Customizing Electronic Documents Based On Use Patterns, CAM920130032US1, 2013
• Managing Quality Of Experience For Media Transmissions, CAM920130030US1, 2013
• Federation Of Email, CAM920090030US2, 2013
• Link Analysis Tool For Security Information Handling System, AUS920120120CN1, 2013
• Link Analysis Tool For Security Information Handling System, AUS920120120US1, 2013
• Managing A Collaborative Space Background, RSW920130118US1, 2013
• Managing A Collaborative Space, RSW920130118US2, 2013
• System Wide Performance Extrapolation Using Individual Line Item Prototype Results, AUS920130241US1, 2013
• Predicting The Actions And Evaluating The Risk Of A Software Install Program, AUS920130245US1, 2013
• Auto-Launch Of Audio/Video Conference, AUS920130247US1, 2013
• Collaborative Arbitration Of Polling Results In A Collaborative Computing Environment, CAM920060104US2, 2013
• Use Of Simultaneously Received Videos By A System To Generate A Quality Of Experience Value, CAM920130050US1, 2013
• Determining Quality Of Experience For Communication Sessions, CAM920130035US1, 2013
• Managing Quality Of Experience For Media Transmissions, CAM920130036US1, 2013
• Codec Selection And Usage For Improved VOIP Call Quality, CAM920130051US1, 2013
• System And Method For Notification Of QOE Issues, CAM920130063US1, 2013
• Quality Of Experience Determination For Multi-Party VOIP Conference Calls That Account For Focus Degradation Effects,
CAM920130064US1, 2013
• Decoding Media Streams Within Thresholds, CAM920130009US1, 2013
• Visualizing Multiple Time Zones In A Calendaring And Scheduling Application, LOT920050010US2, 2013
• Offline IM Chat To Avoid Server Connections, RSW920050121US2, 2013
• Prioritizing Items Based On User Activity, RSW920120171US2, 2013
• Autonomic Collaborative Workspace Creation, RSW920130024US2, 2013
• Incorporating Related Searches By Other Users In A Social Network In A Search Request, SVL920120080PCT1, 2013
• Generation Of Sales Leads Using Customer Problem Reports, SVL920110080US1, 2012
• Optimizing Electronic Communication Channels, CAM920110058US1, 2012
• E-Meeting Summaries, CAM920110057US1, 2012
• Intelligent Automatic Expansion/Contraction Of Abbreviations In Text-Based Electronic Communications, CAM920110060US1, 2012
• System And Method For Message Status Determination, CAM920110055US1, 2012
• System And Method For Automatic Moderator Delegation, CAM920070035US2, 2012
• Managing Data Across A Plurality Of Data Storage Devices Based Upon Collaboration Relevance, CAM920080112US2, 2012
• Notification To Absent Teleconference Invitees, RSW920080228US2, 2012
• Improving Data Consistency In Long-Running Processes, RSW920080384US2, 2012
• Advertising Proximity Route Selection, RSW920100024US2, 2012
• Managing Organizational Computing Resources In Accordance With Computing Environment Entitlement Contracts, AUS920110249PCT1,
2012
• User-Defined System-Enforced Session Termination In A Unified Telephony Environment, CAM920100042US2, 2012
• Inviting Temporary Participants To A Virtual Meeting Or Other Communication Session For A Fixed Duration, CAM920100069US2, 2012
• System And Method To Fail Over VOIP Call Based On Autonomic Line Quality Tests, CAM920110011PCT1, 2012
• Contacting An Unavailable User Through A Proxy Using Instant Messaging, CAM920100060US2, 2012
• End User QOS Selection, CAM920120024US1, 2012
• Managing Voice Collision In Multi-Party Communications, CAM920120019US1, 2012
• Providing A Requisite Level Of Service For An Electronic Meeting, CAM920120014US1, 2012
• Annotating Electronic Presentation, CAM920120018US1, 2012
• Intelligent Automatic Expansion/Contraction Of Abbreviations In Text-Based Electronic Communications, CAM920110060US2, 2012
• Enhancing Comprehension In Voice Communications, CAM920120006US1, 2012
• Inferring Quality In UT Calls Based On Real-Time Bi-Directional Exploitation Of A Full Reference Algorithm, CAM920120008US1, 2012

9. • Quality Of Service Prediction And Call Failover, CAM920120009US1, 2012
• Social Quality-Of-Service Database, CAM920120001US1, 2012
• Location Based Quality Of Session Control In Unified Telephony, CAM920120012US1, 2012
• Location Based Quality Of Session Control In Unified Telephony, CAM920120012US2, 2012
• Enforcing E-Meeting Attendee Guidelines, CAM920120034US1, 2012
• Enabling And Supporting A Presence Server Cache, CAM920120005US1, 2012
• Electronic Document Annotation, GB920090057US1, 2012
• Managing Delivery Of Electronic Meeting Content, CAM920100058US2, 2012
• Hierarchal Control Of Teleconferences, RSW920070372US2, 2012
• Providing User Access To Specific Programs And Documents Before The Booting Process Is Completed, RSW920120052US1, 2012
• Management Of Language Usage To Facilitate Effective Communication, SVL920110109US1, 2012
• Management Of Language Usage To Facilitate Effective Communication, SVL920110109US2, 2012
• Message Subscription Based On Message Aggregate Characteristics, RSW920120057US1, 2012
• Facilitating Comprehension In Communication Systems, CAM920120051US1, 2012
• Translation Of Text Into Multiple Languages, RSW920110131US1, 2012
• Link Analysis Tool For Security Information Handling System, AUS920120120US1, 2012
• Network Selection Tool For Information Handling System, AUS920120241US1, 2012
• Bill Split For NFC Transactions, RSW920120098US1, 2012
• Managing Computing Environment Entitlement Contracts And Associated Resources, AUS920110250US2, 2012
• Optimized Installation Of Received Patches For Application Programs Already Running On Computer Systems, AUS920120263US1, 2012
• Managing An Electronic Conference Session, CAM920120055US1, 2012
• Updating A Conference Invitation Responsive To User Location, CAM920120058US1, 2012
• Guiding A Presenter In A Collaborative Session On Word Choice, CAM920120056US1, 2012
• Expert Availability Identification, CAM920120081US1, 2012
• Handling Of Website Messages, RSW920120094US1, 2012
• Incorporating Related Searches By Other Users In A Social Network In A Search Request, SVL920120080US1, 2012
• Interest-Based Meeting Summarization, CAM920100070US1, 2011
• Method And Process For Attendee Readiness For Upcoming Events, CAM920100068US1, 2011
• Contacting An Unavailable User Through A Proxy Using Instant Messaging, CAM920100060US1, 2011
• (Sean Round 2) Instant Messaging Based File Sharing, CAM920090041US2, 2011
• System And Method To Allow Late E-Meeting Participants A Real Time Summary, CAM920110006US1, 2011
• Private Channels In Unified Telephony Applications, CAM920110008US1, 2011
• Sender Motivated Optimization Of URL Rendering In Instant Messaging, CAM920110010US1, 2011
• System And Method To Fail Over VOIP Call Based On Autonomic Line Quality Tests, CAM920110011US1, 2011
• Associating Communications In Collaboration Sessions, CAM920110013US1, 2011
• Name Resolution, RSW920110053US1, 2011
• Providing Accurate Recipient Lists By Correlating Tagged Keywords To Recipient Lists, RSW920110054US1, 2011
• Managing Organizational Computing Resources In Accordance With Computing Environment Entitlement Contracts, AUS920110249US1,
2011
• Evaluating Computing Resources Utilization In Accordance With Computing Environment Entitlement Contracts, AUS920110251US1, 2011
• Managing Computing Environment Entitlement Contracts And Associated Resources, AUS920110250US1, 2011
• Migrating Computing Environment Entitlement Contracts Based On Seller And Buyer Specified Criteria, AUS920110253US1, 2011
• Managing Organizational Computing Resources In Accordance With Computing Environment Entitlement Contracts, AUS920110257US1,
2011
• Migrating Computing Environment Entitlement Contracts Between A Seller And A Buyer, AUS920110252US1, 2011
• Redacting Content In Online Meetings, GB920110044US1, 2011
• Analytics Of Historical Conversations In Relation To Present Communication, CAM920100008PCT1, 2011
• (Ics Patent Disclosure Of The Month) Injecting Content In Collaboration Sessions, CAM920110040US1, 2011
• Voice Content Transcription During Collaboration Sessions, CAM920110050US1, 2011
• Emergency Server Access For Offline Users, CAM920110046US1, 2011
• User-Defined System-Enforced Session Termination In A Unified Telephony Environment, CAM920100042JP1, 2011
• System And Method For Combined Meeting Recording, CAM920110049US1, 2011
• System And Method For Establishing A Voice Over IP Session, CAM920110044US1, 2011
• Constraint Programming For Reduction Of System Test-Configuration-Matrix Complexity, YOR920060669US2, 2010
• Creating And Managing Location Based Meetings, CAM920100003US1, 2010
• Analytics Of Historical Conversations In Relation To Present Communication, CAM920100008US1, 2010
• Electronic Document Annotation, GB920090057PCT1, 2010
• Electronic Document Annotation, GB920090057TW1, 2010
• Differential Security Policies In Email Systems, RSW920090030JP1, 2010
• Maintaining Communication Continuity, RSW920080005US2, 2010
• System And Method To Motivate A Synchronous Response, CAM920100043US1, 2010
• System And Method For Temporary Subpoenaing Of A Unified Telephony User, CAM920100069US1, 2010
• Motivating Implicit Affinities In Buddy Lists And Groups, CAM920100059US1, 2010
• Method To Leverage Sender Supplied Metadata To Enhance Email Usability, CAM920100053US1, 2010
• System And Method To Manage E-Meeting Content To Guarantee End User Experience, CAM920100058US1, 2010
• Meeting Management System With Failover And Failback Capabilities For Meeting Moderators, RSW920080233US1, 2009

10. • Collaborative Documents Exposing Or Otherwise Utilizing Bona Fides Of Content Contributors, RSW920080224US1, 2009
• Social Network Response Tracking, RSW920070286CN1, 2009
• Social Network Response Tracking, RSW920070286JP1, 2009
• Social Network Response Tracking, RSW920070286KR1, 2009
• Social Network Response Tracking, RSW920070286PCT1, 2009
• Social Collaborative Scoring For Message Prioritization According To An Application Interaction Relationship Between Sender And Recipient,
RSW920070284CN1, 2009
• Dynamic Bridge For Object Transfer, RSW920080223US1, 2009
• Sorting Contacts, RSW920080266US1, 2009
• Quorum Management Of Appointment Scheduling, RSW920080274US1, 2009
• Propagation Control System And Method, RSW920080310US1, 2009
• Method And Process For Insuring Task Completion, CAM920080089US1, 2009
• Location-Oriented Services, RSW920080226US1, 2009
• Defining Access Rights To Content, RSW920080309US1, 2009
• System And Method For Detecting And Handling Collision, CAM920090003US1, 2009
• Data Consistency In Long-Running Processes, RSW920080384US1, 2009
• Project Management Via Collaborative Calendaring, RSW920090027US1, 2009
• Controlling Location And Time Preferences For Messages, RSW920090028US1, 2009
• System And Method For Managing Calendar Events While Preparing For Time Out-Of-Office, RSW920080279US1, 2009
• Identifying Contacts, RSW920080234US1, 2009
• Retrospective Changing Of Previously Sent Messages, RSW920080337US1, 2009
• Differential Security Policies In Email Systems, RSW920090030US1, 2009
• Imposed Policies For Handling Instant Messages, RSW920090058US1, 2009
• Apparatus, System, And Method For Improved Type-Ahead Functionality In A Type-Ahead Field Based On Activity Of A User Within A User
Interface, RSW920080342US1, 2009
• Leveraging Point-In-Time Knowledge To Respond To E-Mail, RSW920090059US1, 2009
• Cost Management For Messages, RSW920090029US1, 2009
• Group Voting Access Control For Multi-Party Forums, RSW920090066US1, 2009
• Social Agreements On Dynamic Allocation Of Application Resources, CAM920090020US1, 2009
• Collaborative Calendar And Workflow Management, RSW920090065US1, 2009
• Method And System For Prioritizing Meeting Attendees, LOT920050047US2, 2009
• Managing Data Across A Plurality Of Data Storage Devices Based Upon Collaboration Relevance, CAM920080112PCT1, 2009
• Electronic Document Annotation, GB920090057EP1, 2009
• Federation Of Email, CAM920090030US1, 2009
• Synchronizing Shared Files During Communication Sessions, CAM920090039US1, 2009
• Client Relationship Management, RSW920090098US1, 2009
• Instant Messaging Based Virtual File System, CAM920090041US1, 2009
• System And Method For Temporal Constraints In IM Environments, CAM920090062US1, 2009
• Situation Based Presence Notification Leveraging, RSW920090102US1, 2009
• Method And System For Communication Sessions, CAM920090054US1, 2009
• Wi - Challenge: Social Network Response Tracking, RSW920070286US1, 2008
• Client Side Social Network Response Tracking, RSW920070482US1, 2008
• Automated Surfacing Of Tagged Content In Vertical Applications, RSW920070214US1, 2008
• Automated Surfacing Of Tagged Content Adjunct To Vertical Applications, RSW920070483US1, 2008
• Social Collaborative Scoring For Message Prioritization According To An Application Interaction Relationship Between Sender And Recipient,
RSW920070284US1, 2008
• Social Collaborative Scoring For Message Prioritization According To A Temporal Factor Between Sender And Recipient,
RSW920070442US1, 2008
• Social Collaborative Scoring For Message Prioritization According To A Social Networking Relationship Between Sender And Recipient,
RSW920070443US1, 2008
• Social Collaborative Scoring For Message Prioritization Based Upon An Organizational Relationship Between Sender And Recipient,
RSW920070444US1, 2008
• Content And Context Based Handling Of Instant Messages, RSW920070371US1, 2008
• Method For Exploitation Of Social Networks To Derive A Location Of Employees, CAM920080012US1, 2008
• Automated Solution For Managing Ancillary Working Relationships In An Organization, RSW920070362US1, 2008
• System And Method For Collaborative Email Review, CAM920070214US1, 2008
• Hierarchal Control Of Teleconferences, RSW920070372US1, 2008
• System And Method To Circumvent DND In Instant Messaging Systems - Embodiment 2, CAM920070215US1, 2008
• Collaborative Accountability In Meeting Workflow, RSW920080045US1, 2008
• Service For Receiving Obsolete Web Page Copies, RSW920070373US1, 2008
• System And Method For Indicating Availability, CAM920070213US1, 2008
• Adaptive Electronic Introductions, RSW920080067US1, 2008
• Notification System And Method For Calendaring And Scheduling Events, RSW920080229US1, 2008
• Mark-up Elements In Referenced Content, CAM920070217US1, 2008
• Temporal Visualizations Of Collaborative Exchanges, CAM920070173US2, 2008
• System And Method For Motion Detection Assisted Photography, CAM920070216US1, 2008
• Implementing Meeting Moderator Failover And Fail-back, RSW920050195US2, 2008

11. • Enhanced Viewing/Updating Of Calendar Entries Based Upon Relationships Between A Viewer And A Calendar Owner And A Relative
Importance Value Of The Calendar Entries, RSW920080196US1, 2008
• System And Method For Adaptive Scheduling, CAM920070201US1, 2008
• Notification To Absent Teleconference Invitees, RSW920080228US1, 2008
• System And Method For Motivating Delayed Responses To Messages, CAM920080053US1, 2008
• System And Method For Suggesting Recipients In Electronic Messages, RSW920080202US1, 2008
• System And Method For Collaboration, CAM920070029CN1, 2008
• Managing Urgency Indicators In Electronic Messaging, RSW920080171US1, 2008
• System And Method For Identifying Social Network Intersection In Instant Messaging, CAM920070212US1, 2008
• Utilizing A Social Network For Locating A Target Individual Based Upon A Proximity Search, RSW920080308US1, 2008
• Annotation Of Communications, RSW920080311US1, 2008
• Optimization Of Travel Routing, RSW920080307US1, 2008
• Autonomic Summarization Of Content, RSW920080070US1, 2008
• Relationship Management For Contact Staleness, RSW920080231US1, 2008
• Application Of Cost Constraints In Scheduling C&S Events, RSW920080165US1, 2008
• Autonomic Workspace Establishment Through Directory Discovered Relationships, RSW920070285CN1, 2008
• Autonomic Workspace Establishment Through Social Network Discovered Relationships, RSW920070481CN1, 2008
• Maintaining Communication Continuity, RSW920080005CN1, 2008
• System And Method For Search Notification, CAM920080108US1, 2008
• Collaborative Email Filtering, CAM920080068US1, 2008
• System And Method For Automatic Generation Of Test Cases, IN920080029IN1, 2008
• System And Method For Automatic Generation Of Test Cases, IN920080029US1, 2008
• Adapting Social Networks Patterns To Derive A User-Centric Directory Abstraction For Disconnected Use, CAM920080015US1, 2008
• System And Methods To Provide Cross Application Profiles, RSW920080169US1, 2008
• Prediction Of Intent In Email, RSW920080163US1, 2008
• System And Method For Circumventing Instant Messaging Do-Not-Disturb, CAM920080046US1, 2008
• System And Method For Indication Of IM Tracking, CAM920080079US1, 2008
• Managing Data Across A Plurality Of Data Storage Devices Based Upon Collaboration Relevance, CAM920080112US1, 2008
• Managing Calendaring Events Based On A Hierarchically Imposed Social Network Metaphor, RSW920080058US1, 2008
• Sharing Email, RSW920080164US1, 2008
• System And Method To Circumvent DND In Instant Messaging Systems, CAM920080047US1, 2008
• Access Contiguity For Displaced Content In Email, CAM920080048US1, 2008
• Access Contiguity For Displaced Content In Email, CAM920080049US1, 2008
• Motivating Social Collision In IM, CAM920080050US1, 2008
• System And Method For Embedding A Record Of Activity Within Electronic Messages, CAM920080078US1, 2008
• Visual Indication Of Importance, RSW920080167US1, 2008
• System And Method For Motivating Equitable Behaviour In Calendar Events, RSW920080225US1, 2008
• Autonomic Optimization Of Presence Server Performance, RSW920060103US1, 2007
• Method And System For Accessing Declined Event Invitations, GB920060002CN1, 2007
• Postponing An Instant Messaging Session, GB920060021US1, 2007
• Constraint Programming For Reduction Of System Test-Configuration-Matrix Complexity, YOR920060669US1, 2007
• Method And Apparatus For Testing Of Enterprise Systems, IN920060044US1, 2007
• System And Method For Passive Event Scheduling Using A Moderating Engine, RSW920070026US1, 2007
• Method And System For Preventing Emergency Communication System Notification Congestion, RSW920070069US1, 2007
• System And Method For Updating Instant Message Transcripts, CAM920070013US1, 2007
• Pixel Cluster Transit Monitoring For Detecting Click Fraud, RSW920070050US1, 2007
• Pixel Cluster Transit Monitoring For Detecting Click Fraud, RSW920070161US1, 2007
• Pixel Cluster Transit Monitoring For Detecting Click Fraud, RSW920070162US1, 2007
• Cursor Path Vector Analysis For Detecting Click Fraud, RSW920070051US1, 2007
• Cursor Path Vector Analysis For Detecting Click Fraud, RSW920070163US1, 2007
• Cursor Path Vector Analysis For Detecting Click Fraud, RSW920070164US1, 2007
• System And Method For Controlling Email Propagation, CAM920070030US1, 2007
• System And Method For Facilitating Meeting Preparedness, CAM920070031US1, 2007
• System And Method For Creating User-Specific Directory, CAM920070033US1, 2007
• System And Method For Collaboration, CAM920070029US1, 2007
• System And Method For Collaboration, CAM920070111US1, 2007
• System And Method For Collaboration, CAM920070112US1, 2007
• Management Of Community Buddy Lists, RSW920070044US1, 2007
• System And Method For Name Conflict Resolution, CAM920070042US1, 2007
• System And Method For Managing An Instant Messaging Community, CAM920070014US1, 2007
• System And Method For Evaluating Likelihood Of Meeting Attendance, CAM920070041US1, 2007
• System And Method For Soliciting And Retrieving A Complete Email Thread, CAM920070016US1, 2007
• System And Method For Audit Governance In Email, CAM920070015US1, 2007
• Method And System For Sequencing Of Electronic Mail To Derive A Specified Response Trajectory, CAM920070097US1, 2007
• System And Method For Circumventing Instant Messaging Do-Not Disturb, CAM920070028US1, 2007
• Controlling Active And Passive Participation In A Thread Of Conversation, CAM920060033CN1, 2007

12. • System And Method For Automatic Moderator Delegation, CAM920070035US1, 2007
• Dynamic Business Process Prioritization Based On Context, RSW920070103US1, 2007
• Dynamic Business Process Prioritization Based On Context, RSW920070306US1, 2007
• System And Method For Workflow Delinquency Remediation, CAM920070027US1, 2007
• System And Method For Interruption Management, CAM920070038US1, 2007
• System And Method For Managing Communications, CAM920070039US1, 2007
• RFID System And Method, CAM920070044US1, 2007
• A Method For Reducing Time Lost In Initial Stages Of A Web Conference Due To Participants Not Being In-Place On-Time,
CAM920060094PCT1, 2007
• System And Method For Verifying Access To Content, CAM920070032US1, 2007
• Enabling Collaborative Networks, RSW920070184US1, 2007
• Errata Notification For Printed Material, RSW920070194US1, 2007
• System And Method For Communication Management, CAM920070067US1, 2007
• Click-Fraud Prevention, RSW920060199PCT1, 2007
• System And Method For Gathering Conversation Information, CAM920070034US1, 2007
• System And Method For Controlling Instant Messaging Status, CAM920070066US1, 2007
• System And Method For Evaluating Response Patterns, CAM920070040US1, 2007
• System And Apparatus For Enhancing Productivity, CAM920070045US1, 2007
• System And Method For Providing Email Warnings, CAM920070047US1, 2007
• System And Method For Dynamic Tagging In Email, CAM920070078US1, 2007
• Adaptive Instant Messaging Awareness, RSW920070283US1, 2007
• Inhibition Of Telephony Based Phishing, RSW920070246US1, 2007
• System And Method For Sharing Data, CAM920070036US1, 2007
• System And Method For Providing Server Status Awareness, CAM920070046US1, 2007
• Click-Fraud Prevention, RSW920060199CN1, 2007
• System And Method For Providing User-Tailored Views, CAM920070043US1, 2007
• Predicting Availability Of Instant Messaging Users, CAM920060172CN1, 2007
• Trusted Contact Name Validation, CAM920060041CN1, 2007
• Temporal Visualizations Of Collaborative Exchanges, CAM920070173US1, 2007
• Aggregate Scoring Of Tags Across Social Bookmarking System, RSW920070247US1, 2007
• Autonomic Workspace Establishment Through Directory Discovered Relationships, RSW920070285US1, 2007
• Autonomic Workspace Establishment Through Social Network Discovered Relationships, RSW920070481US1, 2007
• Method For Exploitation Of Location Proximity To Derive A Location Of Employees Utilizing Instant Messaging, CAM920070174US1, 2007
• Method For Calendar Driven Decisions In Web Conferences, CAM920070177US1, 2007
• Autonomic Optimization Of Presence Server Performance, RSW920060103EP1, 2007
• Autonomic Optimization Of Presence Server Performance, RSW920060103PCT1, 2007
• System And Method For Enforcing Single-Threaded Conversations, CAM920070137US1, 2007
• Instant Messaging Based Social Introductions, CAM920070142US1, 2007
• Deriving And Communicating Attention Spans In Collaborative Applications, CAM920070148US1, 2007
• System And Method For Server-Side Interruption Management, CAM920070133US1, 2007
• System And Method For Client-Side Interruption Management Technical Field, CAM920070237US1, 2007
• System And Method For Event Slot Negotiation, CAM920070139US1, 2007
• Adaptive Searching, CAM920070140US1, 2007
• System And Method For Reserving Scheduling Time, CAM920070138US1, 2007
• Maintaining Communication Continuity, RSW920070382US1, 2007
• Maintaining Communication Continuity, RSW920080005US1, 2007
• System And Method For Managing Calendaring Events, RSW920070383US1, 2007
• System And Method For Name Resolution, RSW920070400US1, 2007
• System And Method For Implementing Meeting Moderator Failover And Failback, RSW920050195US1, 2006
• Method And System For Rotating Roles In Calendar Events, GB920050113GB1, 2006
• Office Chat To Avoid Server Connections, RSW920050121US1, 2006
• Method And System For Accessing Declined Event Invitations, GB920060002GB1, 2006
• Communication System And Method, GB920050105GB1, 2006
• Method And System For Prioritizing Meeting Attendees, LOT920050047CN1, 2006
• Visualizing Multiple Time Zones In A Calendaring And Scheduling Application, LOT920050010CA1, 2006
• Visualizing Multiple Time Zones In A Calendaring And Scheduling Application, LOT920050010EP1, 2006
• Visualizing Multiple Time Zones In A Calendaring And Scheduling Application, LOT920050010JP1, 2006
• Visualizing Multiple Time Zones In A Calendaring And Scheduling Application, LOT920050010PCT1, 2006
• Visualizing Multiple Time Zones In A Calendaring And Scheduling Application, LOT920050010TW1, 2006
• Visualizing Multiple Time Zones In A Calendaring And Scheduling Application, LOT920050010CN1, 2006
• Method And System For Recording Interactions Of Distributed Users, GB920060014GB1, 2006
• Postponing An Instant Messaging Session, GB920060021GB1, 2006
• Method And System For Providing Email Continuity, GB920060015GB1, 2006
• Communication System And Method, GB920050105US1, 2006
• System And Method To Optimally Manage Performance Virtual Users And Test Cases, RSW920060011US1, 2006
• Method And Apparatus For Propagating Address Change In An Email, GB920050088US1, 2006

13. • Method And System For Rotating Roles In Calendar Events, GB920050113US1, 2006
• Method And System For Dynamically Changing User Session Behaviour Based On User And/Or Group Classification In Response To
Application Server Demand, CAM920060035US1, 2006
• Method Of Giving The Invitee Information On An Instant Messaging Meeting Prior To Acceptance, CAM920060050US1, 2006
• System And Method For Pre-empting A User's Activity State In Instant Messaging Systems, CAM920060051US1, 2006
• System And Method To Cache Calendar Schedules For Offline Scheduling, CAM920060082US1, 2006
• System And Method To Control Caching For Offline Scheduling, CAM920060080US1, 2006
• Controlling Active And Passive Participation In A Thread Of Conversation, CAM920060033US1, 2006
• Method And System For Recording Interactions Of Distributed Users, GB920060014US1, 2006
• Method And System For Eliminating Time Lost In Initial Stages Of A Web Conference Due To Participants Not Being In-Place On-Time,
CAM920060094US1, 2006
• A System For Adding New Recipients To E-Mail Thread, CAM920060055US1, 2006
• Method And System For Providing Email Continuity, GB920060015US1, 2006
• Buddy List Pruning For Instant Messaging System Performance Enhancement, CAM920060103US1, 2006
• Motivating And Demotivating Message Responses, CAM920060073US1, 2006
• Collaborative Arbitration Of Polling Results In A Collaborative Computing Environment, CAM920060104US1, 2006
• Method And Apparatus For Propagating Address Change In An Email, GB920050088CN1, 2006
• Method And System For Providing Communication Context Specific Formality Control, CAM920060121US1, 2006
• Method And System For Preventing Thread Insertion Or Removal, CAM920060118US1, 2006
• Trusted Contact Name Validation, CAM920060041US1, 2006
• Method And System For Accessing Declined Event Invitations, GB920060002US1, 2006
• Modifying Behaviour In Messaging Systems According To Organizational Hierarchy, CAM920060126US1, 2006
• Multiple Originators In An Electronic Message, CAM920060127US1, 2006
• Predicting Availability Of Instant Messaging Users, CAM920060172US1, 2006
• Statistics Based Method For Neutralizing Financial Impact Of Click Fraud, RSW920060188US1, 2006
• Click-Fraud Prevention, RSW920060199US1, 2006
• Visualizing Multiple Time Zones In A Calendaring And Scheduling Application, LOT920050010US1, 2005
• Method And System For Prioritizing Meeting Attendees, LOT920050047US1, 2005
• Integrated Management Of In-Person And Virtual Meeting Attendance, LOT920040087CN1, 2005
• Method And Apparatus For Propagating Address Change In An Email, GB920050088GB1, 2005
• System And Method For Recording Terminal Time And Establishing Usage Profiles Across Systems And Applications, LOT920050119US1,
2005
Appendix 4 (Issued/Granted Patents)
• Collaborative Arbitration Of Polling Results In A Collaborative Computing Environment*, 8645468, 2014
• Motivating Social Collision In IM, 8650255, 2014
• System And Method For Interruption Management*, 8635278, 2014
• System And Method For Temporary Subpoenaing Of A Unified Telephony User*, 8627214, 2014
• Location Based Quality Of Session Control In Unified Telephony*, 8666049, 2014
• Location Based Quality Of Session Control In Unified Telephony*, 8666048, 2014
• Visualizing Multiple Time Zones In A Calendaring And Scheduling Application*, 8626556, 2014
• Office Chat To Avoid Server Connections*, 8676899, 2014
• Optimization Of Travel Routing*, 8635012, 2014
• Motivating Equitable Behaviour In Calendar Events*, 8626551, 2014
• Advertising Proximity Route Selection*, 8660894, 2014
• Controlling Location And Time Preferences For Messages, 8352560, 2013
• System And Method For Verifying Access To Content, 8359355, 2013
• System And Method For Automatic Moderator Delegation, 8370189, 2013
• System And Method For Providing User-Tailored Views, 8370368, 2013
• System And Method For Distinguishing Messages, 8368525, 2013
• System And Method For Circumventing Instant Messaging Do-Not-Disturb, 8386572, 2013
• System And Method For Caching Linked Email Data For Offline Use, 8386573, 2013
• Analytics Of Historical Conversations In Relation To Present Communication, 8402041, 2013
• Analytics Of Historical Conversations In Relation To Present Communication, 8402043, 2013

14. • Managing Meeting Invitations To Sub-Invitees, 8407302, 2013
• Managing Delivery Of Electronic Meeting Content, 8484293, 2013
• System And Method For Dynamic Tagging In Email, 8516058, 2013
• User-Defined System-Enforced Session Termination In A Unified Telephony Environment, 8553867, 2013
• Managing Delivery Of Electronic Meeting Content, 8484293, 2013
• Managing Delivery Of Electronic Meeting Content, 8489688, 2013
• Data Consistency In Long-Running Processes, 8555115, 2013
• Controlling Location And Time Preferences For Messages, 8352560, 2013
• Federation Of Email, 8510857, 2013
• Access Contiguity For Displaced Content In Email, 8589502, 2013
• Managing Calendar Events While Preparing For Time Out-Of-Office, 8620710, 2013
• System And Method For Sharing Data, 8091035, 2012
• System And Method For Indication Of IM Tracking, 8108474, 2012
• Autonomic Optimization Of Presence Server Performance, 602007020510.7, 2012
• Autonomic Optimization Of Presence Server Performance, 2127322, 2012
• Buddy List Pruning For Instant Messaging System Performance Enhancement, 8117302, 2012
• Method For Calendar Driven Decisions In Web Conferences, 8121880, 2012
• System And Method For Name Resolution, 8122091, 2012
• Statistics Based Method For Neutralizing Financial Impact Of Click Fraud, 8131611, 2012
• Management Of Community Buddy Lists, 8140619, 2012
• System And Method For Automatic Moderator Delegation, 8160912, 2012
• Controlling Active And Passive Participation In A Thread Of Conversation, ZL200710161779.5, 2012
• Situation Based Presence Notification Leveraging, 8166121, 2012
• Visualizing Multiple Time Zones In A Calendaring And Scheduling Application, 4979685, 2012
• System And Method For User Interface Automation, 8171460, 2012
• Data Consistency In Long-Running Processes, 8171348, 2012
• Method And System For Preventing Emergency Communication System Notification Congestion, 8175225, 2012
• System And Method For Event Slot Negotiation, 8180657, 2012
• Trusted Contact Name Validation, ZL2007101868416, 2012
• Managing Data Across A Plurality Of Data Storage Devices Based Upon Collaboration Relevance, 8195617, 2012
• Instant Messaging Based File Sharing, 8200791, 2012
• Notification To Absent Teleconference Invitees, 8204196, 2012
• Constraint Programming For Reduction Of System Test-Configuration-Matrix Complexity, 7890803, 2011
• System And Method To Optimally Manage Performance Virtual Users And Test Cases, 7908382, 2011
• Method And System For Accessing Declined Event Invitations, 7933789, 2011
• Implementing Meeting Moderator Failover And Failback, 7953623, 2011
• Implementing Meeting Moderator Failover And Failback, 7953622, 2011
• Instant Messaging Based Virtual File System, 7970850, 2011
• Imposed Policies For Handling Instant Messages, 7958244, 2011
• Maintaining Communication Continuity, 7886014, 2011
• System And Method For Detecting And Handling Collision, 8055721, 2011
• Method For Exploitation Of Location Proximity To Derive A Location Of Employees Utilizing Instant Messaging, 8027452, 2011
• System And Method For Embedding A Record Of Activity Within Electronic Messages, 7870212, 2011
• System And Method For Soliciting And Retrieving A Complete Email Thread, 7720921, 2010
• Method And Apparatus For Testing Of Enterprise Systems, 7757117, 2010
• Maintaining Communication Continuity, 7768947, 2010
• Method And System For Sequencing Of Electronic Mail To Derive A Specified Response Trajectory, 7774417, 2010
• Postponing An Instant Messaging Session, 7774407, 2010
• Adaptive Searching, 7797314, 2010
• Method And System For Dynamically Changing User Session Behaviour Based On User And/Or Group Classification In Response To
Application Server Demand, 7805529, 2010
• Constraint Programming For Reduction Of System Test-Configuration-Matrix Complexity, 7805635, 2010
• Method For Exploitation Of Social Networks To Derive A Location Of Employees, 7822739, 2010
• Temporal Visualizations Of Collaborative Exchanges, 7526729, 2009
• System And Method For Motivating Delayed Responses To Messages, 7536441, 2009
• Method And System For Communication Sessions, 8307052, 2009
• Synchronizing Shared Files During Communication Sessions, 8296367, 2009
• Temporal Visualizations Of Collaborative Exchanges, 7395509, 2008
• System And Method For Circumventing Instant Messaging Do-Not-Disturb, 8285796, 2008
• Sharing Email, 8321514, 2008
• Managing Urgency Indicators In Electronic Messaging, 8285795, 2008
• System And Method For Suggesting Recipients In Electronic Messages, 8306809, 2008
• System And Method For Controlling Email Propagation, 8341726, 2007
• %P250% Inhibition Of Telephony Based Phishing, 8300791, 2007
• Method And Apparatus For Propagating Address Change In An Email, ZL2006101470813, 2006