1. Licenciado Juan Carlos González
Juan Carlos González, PMP
Nationality : Argentine / Italian
(5411) 4546-3466 / (54911) 4-531-0189
jcgolo@gmail.com
www.jcgonzalez.com.ar
Skype : jcgolo
Linked In: http://www.linkedin.com/in/jcgonzalez
SlideShare: http://www.slideshare.net/jcgolo
Project Management Institute. Membership ID number 1135056
PMI Buenos Aires, Argentine Chapter
Consejo Profesional de Ciencias Informáticas. Membership ID number 3056
STUDIES
Scientific Computing
University
University of Buenos Aires, School of Natural Science and Mathematics. Degree 1975
System Analyst
Further Education
Further Education College of Operative Research. Ministry of Defense. Degree 1977
POSTGRADUATE, COURSES AND SEMINARS ABROAD
Project Management Institute, PMI Certified Project Manager, PMP®
December 2008
St. Andrews University Advanced Program of Business and Management
UDESA / TELECOM 5th. Edition 2001-2002
University of Buenos Aires, School of Management Development Training.
Economics. Secretariat of Technical 1999
Assistance and Teacher Training
Digital Equipment Corporation Educational Centers (Boston and New York)
Jan/80 - Jul/80
Association for Computing Machinery Computer Science Conference
Kansas City, Missouri. Feb/80
Digital Equipment Corporation 1980 Spring DECUS U.S. Symposium
Users Society Chicago, Illinois. Apr/80
PROJECT MANAGEMENT INSTITUTE BUENOS AIRES CHAPTER
Membership Director (2011-2013)
Volunteer for the PM Tour Cono Sur site administration. (2009: Paseo La Plaza, 2010: Hotel Panamericano).
PMP® and CAPM Exam Certification Seminars (2009, 2010).
PROJECT MANAGEMENT INSTITUTE
PMBOK® Guide—Fifth Edition Content Working Groups.
Volunteer for the PMBOK Guide, Fifth Edition content committee for Chapter 7, the chapter on the knowledge area for
Project Cost Management.
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2. Licenciado Juan Carlos González
PROFESSIONAL BACKGROUND
Oct/10- Feb/11 MUNICIPALITY FLORENCIO VARELA
Position Project Manager
Mayor Roles & In the frame of “Proyecto de Desarrollo Tecnológico Municipal del Ministerio de Ciencia, Tecnología e
Responsibilities Innovación Productiva” (MINCyT) presentation to adjudication of not refundable contributions for
$24.000.000, I Developed the Scope of Statement for the Project “OPTIMIZACIÓN DE LA
VENTANILLA ÚNICA DE ATENCIÓN CIUDADANA MEDIANTE REGISTRO DE ACCESO DE
PERSONAS”.
The project was selected.
The main objective of the Project is to obtain the productive and social development of municipality
throught the generation and transfer of knowledge, which let consolidate national politics of local
impact to obtain a better achievement of the available resources.
Nov/07- Jun/10 TELECOM PERSONAL S.A.
REVENUE ASSURANCE AND FRAUD PREVENTION MANAGEMENT
Position Project Manager Officer. Director´s Staff
Focal Point. End to End Demand Management Process
Mayor Roles & Offers and cordinates project support activities to Revenue Assurance and Fraud Management in the
Responsibilities integrated management of the different projects. This includes oversight of the Project Tracking System
Acts as in-house consultant.
Works closely with all operating business in planning, prioritizing, and scheduling projects.
Reviews all project request documents for completeness.
Assigns project codes in the required project IT tracking systems.
Maintains a central repository for key project-related documents.
Responsible for the quality assurance of the requirement of my business area.
Serves as the liaison between client´s request and the software factory, checking quality and
completeness. Establishes the priority of all the requirements.
Helps client´s request in the evaluation of the impact over the business units.
Conducts/compiles/makes special analyses, reports and presentations of performance, forecasts, etc., as
required.
Set/06-Oct/07 TELECOM PERSONAL S.A.
INFORMATION TECHNOLOGY. PROJECT MANAGEMENT OFFICE
Position Project Manager Officer
Mayor Roles & Defines standard templates and processes for various types of projects
Responsibilities Produces a Master Project List of all current and future projects with current status
Provides project planning information
Manages the administration of the Enterprise Project Management Application and ensures that all
project managers use the tool for work breakdown and status reporting
Reviews all project request documents for completeness and appropriate signatures
Working with business unit PMOs, Program Directors and external best practices to define effective
standard processes and support continuous improvement of those processes.
Jul/05- Aug/06 TELECOM ARGENTINA S.A.
QUALITY AND PROCESS
Position Business Process Support Manager
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3. Licenciado Juan Carlos González
Mayor Roles & Project Leader responsible for the Corporate Naming Convention Project. (locations, connections,
Responsibilities services and equipments).
Team member responsible for the implementation of Enhanced Telecom Operations Map (eTOM), the
business process framework for the Information and Communications Services Industry
2003- Jun/05 TELECOM ARGENTINA S.A.
ARNET. Internet Service Provider (ISP)
Position User Assistance Manager, CAU
Technical Post Sale Service. In charge of one hundred and eighty employees
Mayor Roles & Restructure of the whole Management
Responsibilities The Staff Satisfaction Indicator of the Organizational Self-diagnosis Survey of 2003 was 70%
Help Desk exceeded 50% for the first time
Compliance with MBO, achieving highest score in 2004
2000-2003 TELECOM INTERNET S.A.
Internet Service Provider (ISP): Arnet and Radar
Position IT Manager
First line report. In charge of thirty five professionals
Mayor Roles & Management set-up and organization
Responsibilities In-house design, development and implementation of web-based UTOPÍA CRM on the basis of three
layers model. Including:
Products, Application forms, Customers
Rating, Billing and Collection
Reengineering of Internet Customer Subscription Circuit
Products approval Work-Flow .
Organizational Self-diagnosis Survey Dic-2001, Staff Satisfaction Indicator : 86%.
The highest of the Telecom group.
1996-2000 DESARROLLO DE SISTEMAS S.A (GRUPO PALERMO)
Position Project Leader
Mayor Roles & Customer : INSTITUTO NACIONAL DE REASEGUROS
Responsibilities Migration of Mainframes I.B.M. systems to Novell nets in PC.
1996-1999 COSTOS Y ORGANIZACIÓN INFORMATICA S.A.
Position External Consultant
Mayor Roles & Design, development and implementation of 'JUEGOS DE LA JUVENTUD'
Responsibilities Design, development and implementation of a system of TECHNICAL PURCHASES FROM
SUPPLIERS for BAYER S.A..
1992-1995 LUIS J. DELFABRO S.A. (San Francisco, Córdoba)
Position Responsible for Systems
Mayor Roles & Information automation of a new factory plant
Responsibilities
OTHER WORKING EXPERIENCE
1984-2000 SELF-EMPLOYED PROFESSIONAL ACTIVITY
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4. Licenciado Juan Carlos González
I specialize in the design, developments and implementation of administrative-accounting financial
systems for PYMEs, Associations, Cooperatives, Education Institutions and Cattle Consignees
Some clients are listed below:
LEVER Y ASOCIADOS S.A.C.I.F.
RADIO CONTINENTAL
LA DENTAL ARGENTINA COOPERATIVA LIMITADA
ASOCIACION DE GARAGES Y ESTACIONAMIENTOS
CENTRO ESPECIALIZADO PARA LA ENSEÑANZA DE LAS CIENCIAS Y LAS ARTES
FACULTAD DE CIENCIAS EXACTAS Y NATURALES - DPTO. DE METEREOLOGIA
DIGIDATA S.A.
1987-1994 LOS AMERICANOS S.A. (Distributor for LUIS J. DELFABRO)
Responsible for Systems
1975-1986 INDUSTRIAL NATIONAL INSTITUTE OF INDUSTRIAL TECHNOLOGY
1984-1986 Chief of Base Software Division
1980-1984 System administrator VAX-11/780
1975-1979 System Programmer
1977-1978 GÜEMES HOSPITAL. IT MANAGEMENT
Programmer Analyst
OTHER STUDIES AND EXPERIENCES
ENGLISH
Very good mastery. Bromley – Language Center. High Intermediate 2001
TEACHING BACKGROUND
Professor, ADEN BUSINESS SCHOOL. REP del PMI®
Specialization in Project Management. Innovation and Corporate Management Project Program
In Company courses
Professor, Centro de Estudios de Project Management. SCEU FRBA UTN.
Project Management post-degree (2010)
Project Management Executive Program. (2010)
Professor, Universidad Argentina de la Empresa. UADE Executive Education
…………. Managerial Training (2010)
…………. Project Management Intensive Program. Technical Army School of Ecuador (Ecuador) (2010)
PMP® and CAPM Exam Certification
Professor, Instituto Universitario ESCUELA ARGENTINA DE NEGOCIOS
Project Management master (e-learning) (2010)
Professor, IAAP. Project Management Institute (PMI®) “Registered Education Provider” (2009)
Professor, PMCollege & Consulting. Project Management Institute (PMI®) “Registered Education Provider” (2009)
Teacher Assistant for University of Buenos Aires, School of Natural Science and Mathematics (1985)
Professor of Buenos Aires Technological Institute. (1984)
Professor of University of Belgrano. (1979)
PUBLICATIONS
González,J.C.; 1985. Introduction to PROLOG
González,J.C.; 1984. Pascal and structured programming
González,J.C.; 1982. PIE: PDP to ISIS diskette utility. Software Referral Catalog. Digital Equipment Corporation
COURSES, SEMINARS AND CONFERENCES GIVEN
Introduction to Project Management in Pharmaceutical Clinical Research for Monitors, 2009-2011
FEFYM, Federation of Pharmacological Studies and of Medicines
Introduction to PROLOG, 1988. Operative Research Argentine Society
Introduction to PROLOG, 1986. Operative Research Argentine Society
González,J.C., Granda,A.;1985. Information Exchange System.DECUS First Latin American Congress
González,J.C., Lewis,M.V.;1981. PILOT: A Conversational Language Third Congress on Non Conventional Teaching
Methods. University of Belgrano. Buenos Aires
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5. Licenciado Juan Carlos González
National Institute of Industrial Technology
Computing courses, Microprocessors and Programming Languages directed to Laboratories and Research Centers
Professionals. (1977-1986)
Microprocessors and its Applications Course (1977)
Jointly organized with University of Buenos Aires and La Plata
LINKEDIN RECOMMENDATIONS
At the present time I have 26 recommendations like the next one.
"Juan Carlos is an excellent manager, great flexibility to work in different positions throughout the organization"
Alejandro Gallo
Supply Chain, Logistics & Purchasing Manager at Molinos Río de la Plata
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