Paige Hawk has over 10 years of experience in financial services and customer service. She is currently a Member Development Specialist at Arkansas Federal Credit Union where she assists members in reaching their financial goals through loan and deposit referrals. Previously she held positions as a Service Center Consultant and Member Consultant at Arkansas Federal Credit Union where she assisted members with accounts and took loan applications. She has a bachelor's degree in organizational and industrial psychology from Arkansas Tech University.

1. Paige Hawk
308 Rock St
Apt 114
Little Rock, AR 72202
(501) 838-4364
NMLS#851374
paigehawk06@yahoo.com
https://www.linkedin.com/in/paige-hawk-81886088
SKILLS Specializes in lending. Expert in consumer, home equity lines of credit, and
unsecured loan products. Familiar with up to date lending practices and
regulations. Able to properly analyze credit reports from all three credit
bureaus. Excellent phone skills. Cross selling addition products and services
that are proper fits for clients. Performing research for customer issue and
formulating solutions for their problems. Skilled in Microsoft Office.
Experience in public relations with excellent people skills.
EXPERIENCE August 2015-present Arkansas Federal Credit Union Member Development
Specialist
Primarily outbound calling to inform our new members about the of
credit union membership. Assist members in reaching their financial
goals by referring loan and deposit products,as well as convenience
services. I am expected to be able to assess credit validity before
submitting any loans to underwriting, essentially being an underwriter
myself. Trained new lenders on cross selling from a credit report.
September 2014-August 2015 Arkansas Federal Credit Union Service Center
Consultant
Cross-Selling different products to the members. Process the opening,
maintaining, and servicing IRAs, New Accounts,and all products that
are within the memberships. I take loan applications, and have
conversations about approvals and denials with members, and also help
them to understand howcertain things affect their credit reports. I
perform standard transactions for the members. I help do research for
members when a problem arises within their accounts. I also assist
members with answering any questions they may have about the Credit
Union. I balanced the vault, cash dispensary machines, and performed
teller audits. I would also perform basic accounting balance sheets to
keep track of teller drawers and cash in branch. I also performed
opening and closing duties. I was also a part of training newer
employees.
May 2011 to September 2014 Arkansas Federal Credit Union Member
Consultant
Cross-Selling different products to the members. Process the opening,
maintaining, and closing of IRAs, New Accounts,and all products that
are within the memberships. I take loan applications, and have
conversations about approvals and denials with members, and also help
them to understand howcertain things affect their credit reports. I
perform standard transactions for the members over the phone. I help
do research for members when a problem arises within their accounts.
I also assist members with answering any questions they may have
about the Credit Union. Participating in a connections projects.

2. November 2010 – May 2011 Arkansas Federal Credit Union Teller
Performing transactions on members’ accounts,balancing daily work,
and othervarious transactions that require a thorough knowledge of
Arkansas Federal Credit Union policies and procedures
April 2008-January 2011 Carino’s Italian. Wait Staff/Trainer/Bar Tender
During the three years I performed duties of waiting on tables,bar
tending, and training new employees in both areas.
March 2008-Febuary 2009 Arkansas Twisters Arena Football Intern
I was a marketing and public relations intern. I participated in meetings
to obtain sponsorship foradvertising. Secured a $20,000 advertising
sponsorship during the first few months. I also assisted around the
office, organizing files, copying,sending out faxes, and working on the
computer. I also assisted in game operations.
August 2007- August 2008 Broadway Stars
I was a dance instructorfor this dance studio. I worked with the
youngerdancers and taught themthe fundamentals of dance.
May 2007-April 2008 HMSHost Riverbend Bar and Grill (Little Rock Airport)
I was a hostess and a server at the Little Rock Airport.
December 2005-August 2006 Radio Disney (cast member)
I was a member of the Radio Disney Rockin’ Road Show. We
performed song and dance routines along with interacting with the
young fans.
EDUCATION AFCU LEAD Class April 2012-June2012
This is a leadership class for promising individuals on how to take on leadership
rules within a financial institution.
Arkansas Tech
2015-present Bachelor’s in Organizational and Industrial Psychology
(Expected finish Fall 2016)
Pulaski Technical College
2007-2009 Associates ofArts in General Education
Oklahoma City University
2006-2007 Dance Performance Major
RECOGNITION/
ACHIEVEMENTS Consistently exceeds goals in cross selling. Received several recognition letters
from members, additionally received letters from Management.