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PREETI MELKANI
Phone- +91- 8447748584
Email ID- preetimelkani@gmail.com
Objective
To be a part of an organization where I can utilize all my skills and knowledge, which would help
the organization to grow and further enhance my growth profile.
Work experience
• Working with Axis Bank since September 2015.
Job Profile
• Handling Retail Branch Operations and ensured timely and error free
processing of all branch transactions including Teller and CSO areas
transactions, ensured strict compliance of laid down systems and
procedures.
• Responsible for dealing with internal auditors and inspections and
compliance.
• Ensuring that the branch adheres to the KYC and AML norms at all
times.
• Handling Customer complaints and resolving within the TAT.
• Responsible for account sourcing and handling, deepening of existing
customer relationships, ensuring adherence to KYC norms. Training new
employees for an efficient and effective customer service.
• Maintaining healthy relationship with existing and new clients, ensuring
maximum satisfaction by providing high quality service.
• Advice customers to enrich the relationship by mobilizing funds and sell
fee based products – Life Insurance, Mutual funds, Gold based on
current and future needs.
CERTIFICATION
• Certified in Depository Services from NISM(NATIONAL INSTITUTE OF SECURITIES
MARKETS)
• Certified in Mutual Fund from NISM(NATIONAL INSTITUTE OF SECURITIES MARKETS)
Educational Qualification
Degree Year Institute Marks
PG Diploma in
Banking and Services
2015 Manipal Academy of Banking
and Services
81%
BSc. Agriculture 2014 GB PANT UNIVERSITY OF
ARICULTURE and TECHNOLOGY
73.17%
Class: XII 2009 Army School Amritsar
Cantt,Punjab
87.8%
Class: X 2007 Army School Amritsar
Cantt,Punjab
83.8%
•
Technical skills
Software: MS Office-Word, Excel, PowerPoint etc.
OS: Windows XP/2000/7/8.
Co-curricular Activities
NCC ‘B’ certificate holder
Special Skills
• Flexible and innovative.
• Good leadership, communication and organizational skills.
• Superior communication (oral and written), customer service and interpersonal
skills.
• Both independent and team worker, as required.
• Ability to multi-task and prioritize effectively.
• Poised and patient when dealing with clients.
Other Information
• Fluent conversant in English & Hindi.
• Hobbies & interests include Public speaking, Event organizing.
Personal Details
Name: PREETI MELKANI
Father’s Name: Mr. SURESH CHANDRA MELKANI
Mother’s Name: Mrs. LAXMI MELKANI
Date of Birth: 21 JUNE 1991
Gender: FEMALE
Address: Village Dauliya D class P.O.-Halduchaur(263139)
I hereby affirm that the details provided above are true to best of my knowledge.
PREETI MELKANI

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RESUME PREETI

  • 1. PREETI MELKANI Phone- +91- 8447748584 Email ID- preetimelkani@gmail.com Objective To be a part of an organization where I can utilize all my skills and knowledge, which would help the organization to grow and further enhance my growth profile. Work experience • Working with Axis Bank since September 2015. Job Profile • Handling Retail Branch Operations and ensured timely and error free processing of all branch transactions including Teller and CSO areas transactions, ensured strict compliance of laid down systems and procedures. • Responsible for dealing with internal auditors and inspections and compliance. • Ensuring that the branch adheres to the KYC and AML norms at all times. • Handling Customer complaints and resolving within the TAT. • Responsible for account sourcing and handling, deepening of existing customer relationships, ensuring adherence to KYC norms. Training new employees for an efficient and effective customer service. • Maintaining healthy relationship with existing and new clients, ensuring maximum satisfaction by providing high quality service. • Advice customers to enrich the relationship by mobilizing funds and sell fee based products – Life Insurance, Mutual funds, Gold based on current and future needs. CERTIFICATION • Certified in Depository Services from NISM(NATIONAL INSTITUTE OF SECURITIES MARKETS) • Certified in Mutual Fund from NISM(NATIONAL INSTITUTE OF SECURITIES MARKETS)
  • 2. Educational Qualification Degree Year Institute Marks PG Diploma in Banking and Services 2015 Manipal Academy of Banking and Services 81% BSc. Agriculture 2014 GB PANT UNIVERSITY OF ARICULTURE and TECHNOLOGY 73.17% Class: XII 2009 Army School Amritsar Cantt,Punjab 87.8% Class: X 2007 Army School Amritsar Cantt,Punjab 83.8% • Technical skills Software: MS Office-Word, Excel, PowerPoint etc. OS: Windows XP/2000/7/8. Co-curricular Activities NCC ‘B’ certificate holder Special Skills • Flexible and innovative. • Good leadership, communication and organizational skills. • Superior communication (oral and written), customer service and interpersonal skills. • Both independent and team worker, as required. • Ability to multi-task and prioritize effectively. • Poised and patient when dealing with clients.
  • 3. Other Information • Fluent conversant in English & Hindi. • Hobbies & interests include Public speaking, Event organizing. Personal Details Name: PREETI MELKANI Father’s Name: Mr. SURESH CHANDRA MELKANI Mother’s Name: Mrs. LAXMI MELKANI Date of Birth: 21 JUNE 1991 Gender: FEMALE Address: Village Dauliya D class P.O.-Halduchaur(263139) I hereby affirm that the details provided above are true to best of my knowledge. PREETI MELKANI