1. Noreen Ilyas
AirPort Road
Murashid Fujairah U.A.E
00971529432332
00971507109790
O b j e c t i v e s
Seeking a challenging position in a progressiveorganization with an aim to contribute positively towards
The objectives ofthe organization to the best ofmy capabilities and to assist an organization in achieving
Its goals while seeking long term career with optimum growth.
P r o f e s s i o n a l Q u a l i f i c a t i o n
Comsats Institute ofInformation and T echnology Lahore,Pakistan
Master’s in Business Administration (HRM) 2012
Govt MAO College Lahore Pakistan
B.Com
1st Division 2009
Board of Intermediate and secondary Education Lahore
Intermediatein Computer Sciences 2007
2nd Division
Board of Intermediate and secondary Education Lahore
Matric 2005
1st Division
E m p l o y m e n t H i s t o r y
January 2014 to till date
Checkin Technology (pvt) Ltd.
Sales Executive

2. • Attract potential customers by answering product and servicequestions;suggesting
information about other products and services for upselling.
• Resolves product or service problems by solving the customer's complaint;Determining the
cause ofthe problem;selecting and explaining the best solution to solve the problem ;
expediting correction or adjustment;following up to ensureresolution.
• Improve the overall customer Relationship With the organization.
• Recording Sales Invoices and Preparing sale Reports for management.
• Any Other Task Assigned by the Sales Manager.
• Manage the filing, storage and security ofdocuments
Pizza Hut (Main branch DHA)
July 2012 to December 2012 (6 months)
T rainee Manager Operation
• Responsible for maintain the Production level according to the targeted demand.
• Strictly follow the policies oforganization like issuanceofinventory on FIFO basis.
• Ensure maximum level ofcustomer satisfaction and maintaining the overall quality ofservices.
• Liaising with branch manager and coordinating branch activities with staff.
• Any othertask assign by branch manager.
Habib Bank Limited.
July 2009 to September 2009(3 months)
Internee
• Working as a Team member
• To make pay orders, bank drafts etc.
• Fund transfers
• Delivery ofCheque Books
• Answering customer's enquiries
• Co-ordination with teller and operations manager and otherbranches
• Preparing daily reports

3. • Performing Cash transactions as a teller
• Doing Clearing Procedures
• Ensuring timely and quick services to customers
S p e c i a l S k i l l s a n d c e r t i f i c a t e s
• Certificate ofparticipation from institute ofretail studies (IRS) workshop on selling skills
and customer services.
• Work as a volunteer in Shaukat Khanum cancer hospital &research Centre.
• An Active memberof Clean & Green (CIIT) organization for environmental protection.
• Training certificates ofTicket reservation software (GDS) from Amadeus &Abacus.
• Work as a CSR (Customer Services Representative) in Call Center for Three years
C o m p u t e r S k i l l s a n d c e r t i f i c a t e s
• Certificate in computerized accounting (Peachtree,Quick book, sage)
• MS word, power point, Excel.
• Web surfing, Browsing, Emails
L a n g u a g e s
• English, Urdu, Hindi
P e r s o n a l
Father’s Name : Mazhar Iqbal
Email id : getnoreenmazhar@gmail.com
Date of birth : 01, November 1988
Place ofBirth : Lahore
Religion : Islam
CNIC : 35201-3431511-0
Domicile : Punjab
Marital Status : Married