Owolabi Hafsah Olabisi is a Nigerian female cashier with over 10 years of experience working at various banks such as Eco Bank, Oceanic Bank, Intercontinental Bank, and Universal Trust Bank in Lagos, Nigeria. She has a Bachelor's degree in Accounting from the University of Nigeria and an OND in Accounting from the Federal Polytechnic of Ilaro. Her career involves processing cash withdrawals, deposits, payments, and foreign exchanges as well as providing excellent customer service and promoting bank products. She has strong cash handling, accounting, and customer service skills.

1. NO 5 SALAMI CLOSE, OPESAROAD, ABESAN ESTATE, IPAJA, LAGOS
PHONE 08090609046 • E-MAIL ALSTER4U@YAHOO.COM
OWOLABI HAFSAT OLABISI
PERSONAL INFORMATION
AGE:
SEX:
NATIONALITY:
9th May, 1981
Married
Nigerian
GENDER:
STATE OF ORIGIN:
RELIGION:
Female
Ogun
Christianity
CAREER SUMMARY
A highly resourceful individual who possesses a considerable amount of knowledge
regarding administrative and office procedures. A quick learner who can absorb new
ideas and is experienced in coordinating, planning and organising a wide range of
administrative activities. Well organised and an excellent team player with a proven
ability.
WORK EXPERIENCE

2. March 2012 till Date ECO BANK PLC., Araromi, Lagos
Teller/Cashier
▪ Receive and count working cash at beginning of shift
▪ identify customers, validate and cash checks
▪ accept cash and checks for deposit and check accuracy of deposit slip
▪ process cash withdrawals
▪ perform specialized tasks such as preparing cashier's checks, personal money
orders, issuing traveler's checks and exchanging foreign currency
▪ perform services for customers such as ordering bank cards and checks
▪ receive and verify loan payments, mortgage payments and utility bill payments
▪ record all transactions promptly, accurately and in compliance with bank
procedures
▪ balance currency, cash and checks in cash drawer at end of each shift
▪ answer inquiries regarding checking and savings accounts and other bank related
products
▪ attempt to resolve issues and problems with customer's accounts
▪ initiate and open new accounts
▪ explain, advise on and promote bank products and services to customers
▪ identify referral opportunities and make relevant referrals
▪ ensure compliance with all internal controls and established policies and
procedures.
November 2007 – February 2012 OCEANIC BANK PLC. Magodo, Lagos
Teller/Cashier
▪ Receive and count working cash at beginning of shift
▪ identify customers, validate and cash checks
▪ accept cash and checks for deposit and check accuracy of deposit slip
▪ process cash withdrawals
▪ perform specialized tasks such as preparing cashier's checks, personal money
orders, issuing traveler's checks and exchanging foreign currency
▪ perform services for customers such as ordering bank cards and checks
▪ receive and verify loan payments, mortgage payments and utility bill payments
▪ record all transactions promptly, accurately and in compliance with bank
procedures
▪ balance currency, cash and checks in cash drawer at end of each shift
▪ answer inquiries regarding checking and savings accounts and other bank related
products
▪ attempt to resolve issues and problems with customer's accounts
▪ initiate and open new accounts
▪ explain, advise on and promote bank products and services to customers
▪ identify referral opportunities and make relevant referrals
▪ ensure compliance with all internal controls and established policies and
procedures.
November 2005 – June 2007 INTERCONTINENTAL BANK PLC. VI, Lagos
Industrial Attaché
Cashier
▪ Receive payment by cash, check, credit cards, vouchers, or automatic debits.
▪ Issue receipts, refunds, credits, or change due to customers.
▪ Count money in cash drawers at the beginning and the end of the day to ensure

3. that amounts are correct and that there is adequate change.
▪ Establish or identify prices of goods, services or admission, and tabulate bills
using calculators, cash registers, or optical price scanners.
May 2005 – November 2005 UNIVERSAL TRUST BANK VI, Lagos
Industrial Attaché
Assistant Fund Transfer:
▪ Domestic operations at Customer Complaint Unit
E-banking control:
▪ Shredding of carbon copy of pin mailers
▪ Filling and bottling of courier bags with pin mailers
▪ Attending to branches request pertaining pin issues
Secretariat Unit:
▪ Receiving of incoming mails
▪ Dispatching of outgoing mails and memos to various department
▪ Making and receiving calls for the department
▪ Other Administrative Assignment
EDUCATION AND QUALIFICATIONS
2006 – 2011 University of Nigeria Nsukka
B. Science (Accounting)
November 2002 – September 2004 Federal Polytechnic ofIlaro Ogun
Ordinary National Diploma (Accounting)
1993 – 2000 Comprehensive High School Lagos
West African School Certificate
KEY COMPETENCIES

4. CASHIER ABILITIES
▪ Maintaining an electronic and hard copy filing system.
▪ strong numerical ability
▪ good listening and communication skills
▪ customer service orientation
▪ accuracy and attention to detail
▪ time management
▪ problem solving
▪ honesty and integrity
▪ teamwork
▪ stress tolerance
PERSONAL ABILITIES
▪ Attention to detail.
▪ Punctual and reliable.
▪ Can work without supervision.
▪ Ability to cope and work under pressure.
▪ Good written and verbal communication skills.
▪ Able to work as part of a team.
▪ Having a patient outlook.
▪ Ability to multitask and manage conflicting demands.
▪ Ability to prioritise tasks.
AREA OF EXPERTISE
▪ Office procedures ▪ ▪ Data management
▪ IT skills
▪ Reception Support
▪ Minute Taking
▪
▪
▪
▪ Customer service
▪ Diary management
▪ Filing / archiving
REFERENCES
Available on request.