1. Kimberly A. Oliveira
4074 Route 130
Irwin,PA 15642
Oliveira0621@outlook.com
412-965-9799 (Cell)
PROFESSIONAL SUMMARY
Highly organized and efficientin accomplishingsimultaneous tasks in fast-paced environments; Work independently or in
team environment; ability to prioritizeeffectively to accomplish objectives,and skilled in identifying,documenting and
implementing opportunities for continuous improvement and costreduction opportunities.
KEY SKILLS
General Summary
Cross-functional competencies in areas of accounting,IT and office procedures that has enabled employers to use my skillsas
needed in their specific environment. Expertise workingas a liaison between different levels of management/departments
both globally and domestically.Highly motivated in providingexcellentcustomer service.
Knowledge and Experience
- Order Processing and material staging,Customer Invoices & statements, Accounts Receivable,Collections and coordination
of timely payments, Accounts Payable,maintenanceof master customer, credit limits,and vendor files.1099’s and 1098’s.
- Management of inventory for material,finished goods and work-in-progress.Make inventory adjustments as needed.
- Communicate with purchasingregardinginventory needs. Receive materials/items when required.
- Customer communication regardingsupplier enablement, order status,changes, portal updates.
- Clientliaison for assetmanagement, servicerequests, procurement, investigation and research.
- Review, approve, and move servicerequests for ticket creation. Assign and work tickets.
- Perform cross-functional assignments such as ID creation;Decommission of returned PC assets,hardwarepartdelivery and
network reboots for Pittsburgh Super Computer center.
- Host “plan of day” meetings to address agingticketcounts with clientas well as team members.
- Proficientin MicrosoftWord,Outlook, Excel, PowerPoint and ERP software, “E2 Shoptech” and “SAP”.
- Provideinternal and customer IT support and system management.
- Manage PC inventory, assign assets and updateowner information to ensure assetbillingaccuracy.
- Oversightof new employee orientation and training.
- Modify or create processes and procedures to ensure efficientwork flowand maintain Global work instructions.
Career Successes
- Identification of inventory loss due to scrap on jobs raised awareness with management for trainingopportunities and job
costreduction.
-70% decrease in 60+ day receivableagingby aggressively pursuinglatepays as well as increasingcash flow.
- Increased business sales by 60%by creatingonlinebusiness presenceand taught other business owners how to utilizethe
internet to increaseprofits.
- Delayed capital equipment outlay of $4000 by establishingregular useof maintenance kits for Company laser printers.
-Improved clientticket responsetimes 25% by hostingweekly metric meetings and holdingdepartments accountable.
WORK HISTORY
Supply Chain Analyst/IT Coordinator, Leese & Company, Inc.,Greensburg, PA, 1/2015 – present (Temp layoff)
IT/Supply Chain Category Lead, System One (Westinghouse), Cranberry, PA, 7/2014-10/2014
Service Request Coordinator/Procurement Administrator, Computer Sciences Corporation,The Computer Merchant
(Westinghouse), Falls Church,VA, 7/2008-7/2014 & 3/2008-7/2008 (respectively)
Computer Operator, Irwin Bank & Trust (Now S & T Bank), Irwin,PA, 6/2004-3/2008
Department Manager, Kohl’s,North Huntingdon, PA, 4/2001-11-2007
Owner/Consultant, Oliveira Consulting,Greensburg,PA, 6/1999-8/2000
Owner, Antiquated Acquisitions(Retail storeclosed 2003 and onlinepresence), Greensburg, PA, 3/1995-present
Partner, B & O Industries,Rankin,PA, 9/1993-1/1995
Assistant Controller/NetworkAdministrator, Alternative ProgramAssociates,Pittsburgh,PA, 3/1989-7/1993