1. RANDY LEWIS JR.
1001 Summerlake Way ∙ McDonough, GA 30253∙ lewisjrrandy@yahoo.com ∙ 678.558.0787
QUALIFICATIONS SUMMARY
♦ Demonstrated ability to gain customer trust and provide exceptional followup, leading to
increased repeat and referral business.
♦ Skilled in resolving escalated customer service issues.
♦ Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft
Access, Microsoft PowerPoint®, and Microsoft Outlook®).
♦ Excellent communication, time management, and organizational abilities.
♦ Typing skills at 45 wpm and proficient in 10 Key.
♦ Ability to multitask without sacrificing job quality. Talent for identifying customer needs and
presenting appropriate company product and service offerings.
PROFESSIONAL EXPERIENCE
Home Depot – Locust Grove, GA
2013Present
ICQA Manager
● Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and
investigates problems.
● Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock
count to computergenerated reports.
● Receives, unpacks, and delivers goods; restocks items as necessary; labels shelves.
● Processes and/or approves invoices for payment.
● Processes and documents returns as required following established procedures.
● Performs routine clerical duties, including data entry, answering telephones, and assisting customers.
● May serve as cashier and handle cash and cashrelated payments.
● May lead, guide, and train staff/student employees, interns, and/or volunteers performing related work;
may participate in the recruitment of volunteers, as appropriate to the area of operation.
● Performs miscellaneous jobrelated duties as assigned
ACS Sports Atlanta, GA 2012Present
Referee
● Officiate at sporting events, games, or competitions, to maintain standards of play and to ensure
that game rules are observed.
● Judge performances in sporting competitions in order to award points, impose scoring penalties, and
determine results.
● Signal participants or other officials to make them aware of infractions or to otherwise regulate play
or competition.
● Inspect sporting equipment and/or examine participants in order to ensure compliance with event
and safety regulations.
2.
● Keep track of event times, including race times and elapsed time during game segments, starting or
stopping play when necessary.
Premier Dodge/Ford Atlanta, GA
20062010
Car Sales Professional
● Welcomed guests and customers by greeting them, in person or on the telephone; answering or
directing inquiries.
● Assisted customers with questions/concerns regarding car purchases.
● Ensured that all the required documents required for loan and insurance were authentic.
● Maintained customer and operation confidentiality by keeping information secure.
● Researched ways of establishing new clientele and maintaining existing accounts.
● Instrumental in improving customersatisfaction ratings through suggestion, development, and
implementation of new procedures.
KMart. Atlanta, GA
20042006
Loss Prevention Manager
● Conducted surveillance to detect and apprehend shoplifters.
● In charge of routine inspections of the facility to maintain physical security and protection of assets.
● Monitored closed circuit television systems, if applicable.
● Enforced company standards as they relate to security and safety procedures.
● Conducted daily, weekly and monthly store audits.
● Performed safety inspections and communicate hazards to key holder on duty.
● Ensured physical security by controlling access of associates and visitors, along with maintaining
visitor control log.
EDUCATION AND TRAINING
High School Diploma May 2002
STONE MOUNTAIN HIGH SCHOOL – Stone Mountain, GA
VOLUNTEER WORK
● Hosea Feed the Hungry
● American Heart Association Heart Walk
● Atlanta Community Food Bank
● Atlanta AIDS Walk
